[SOLVED] Unexpected error occured

[Noalkain]

Hi,

The game was working for me 2-3 months ago. Now the game won't start, the message unexpected error appear instead. Here is what I tried :

- Deleting config.ini
- Deleting the whole Factorio folder in appdata (with backups)
- Removing steam cloud
- Tried compatibility mode with Vista with the factorio.exe
- Launch options d3d

SOLVED : Rivatuner was the problem. I disabled it.

The log is attached and here :

0.000 2017-10-03 14:13:06; Factorio 0.15.35 (build 30897, win64, steam)
0.001 Operating system: Windows 7 Service Pack 1
0.001 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.001 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.001 Write data path: C:/Users/Alex/AppData/Roaming/Factorio
0.001 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.005 System info: [CPU: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, 4 cores, RAM: 16299MB]
0.005 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255] [Lang: en]
0.006 Available display adapters: 1
0.006 [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1070 {0x05, [0,0], 2560x1440, 32bit, 144Hz}
0.006 Create display on adapter 0. Size 1600x900 at position [470, 252].
0.096 Initialised Direct3D:[0] NVIDIA GeForce GTX 1070; driver: nvd3dumx.dll 22.21.13.8253
0.099 Video memory size (dedicated video/dedicated system/shared system/available): 8085/0/7893/3677 MB
0.124 DSound: Starting _dsound_update thread
0.124 DSound: Enter _dsound_update; tid=4500
0.125 Device reset internal.
0.125 Error CrashHandler.cpp:252: Exception Code: c0000005, Address: 0x000000017fff0004
ModuleBase: 0x000000013fcf0000, ImageSize: 0121e000, RelativeAddress: 40300004
0.125 Error CrashHandler.cpp:258: Access Violation: Write at address 00000001800040F4
0.125 Error CrashHandler.cpp:271: Exception Context:
rax=000000000710f508, rbx=00000000061869c0, rcx=0000000006f227c0,
rdx=0000000140defe50, rsi=0000000140defe50, rdi=0000000006f227c0,
rip=000000017fff0004, rsp=000000000710f4b0, rbp=000000000710f690,
r8=0000000140defe50, r9=000000000710f51c, r10=000000000710f51d,
r11=000000000710f490, r12=00000000037bf7ec, r13=0000000003710290,
r14=0000000000000000, r15=00000000037bf700
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-obngb4\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-obngb4\src\util\logger.cpp (381): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-obngb4\src\util\logger.cpp (438): Logger::logStacktrace
c:\cygwin64\tmp\factorio-obngb4\src\util\crashhandler.cpp (122): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-obngb4\src\util\crashhandler.cpp (297): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007739BC10)
000000007739BC10 (kernel32): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007749FF88)
000000007749FF88 (ntdll): (filename not available): EtwEventSetInformation
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000774378C8)
00000000774378C8 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077447E8D)
0000000077447E8D (ntdll): (filename not available): RtlDecodePointer
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000774384CF)
00000000774384CF (ntdll): (filename not available): RtlUnwindEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007746BAC8)
000000007746BAC8 (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 000000017FFF0004)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 000000017FFF0004)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 000000017FFF0004)
000000017FFF0004 ((module-name not available)): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 00000000000E0C02)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 00000000000E0C02)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 00000000000E0C02)
00000000000E0C02 ((module-name not available)): (filename not available): (function-name not available)
1.555 Error Util.cpp:80: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[Loewchen]

See: 53023