Factorio does not start

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OhBabyBoom
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Posts: 4
Joined: Sat Nov 12, 2016 3:00 pm
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Factorio does not start

Post by OhBabyBoom »

I am running Factorio on steam, Windows 7 and it will not start. Here is the log. This happened on 14.19 and 14.20 and i have deleted and reinstalled several times. Any help would be appreciated.

0.001 2016-11-13 08:46:48; Factorio 0.14.20 (build 25315, win64, steam)
0.001 Operating system: Windows 7
0.002 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.002 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.002 Write data path: C:/Users/wvernon/AppData/Roaming/Factorio
0.002 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.020 System info: [CPU: AMD FX(tm)-8320 Eight-Core Processor , 8 cores, RAM: 8140MB]
0.021 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
0.021 Available display adapters: 1
0.022 [0]: \\.\DISPLAY1 - AMD Radeon HD 5450 {0x8000005, [0,0], 1920x1080, 32bit, 60Hz}
0.023 Create display on adapter 0. Size 1280x720 at position [310, 162].
0.133 Initialised Direct3D:[0] AMD Radeon HD 5450; driver: aticfx64.dll 8.17.10.1404
0.136 Video memory size (dedicated video/dedicated system/shared system/available): 1010/0/3814/717 MB
0.141 Error CrashHandler.cpp:139: Exception Code: c000001d, Address: 0x000007fedf544453
ModuleBase: 0x000000013f710000, ImageSize: 011ce000, RelativeAddress: 9fe34453
0.141 Error CrashHandler.cpp:139: Exception Code: c000001d, Address: 0x000007fedf544453
ModuleBase: 0x000000013f710000, ImageSize: 011ce000, RelativeAddress: 9fe34453
0.141 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=00000000091e1c18, rcx=00000000091f5eb8,
rdx=00000000091f6210, rsi=0000000000000001, rdi=0000000009213fb8,
rip=000007fedf544453, rsp=00000000088bf420, rbp=00000000091f5eb8,
r8=00000000088bf498, r9=000007fedefe0000, r10=00000000091f62b0,
r11=00000000091f62b0, r12=00000000091d7ac8, r13=0000000006401b50,
r14=00000000091f5eb8, r15=0000000000000005
0.141 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=00000000091d9028, rcx=00000000091f0190,
rdx=00000000091f04e8, rsi=0000000000000001, rdi=0000000009223f78,
rip=000007fedf544453, rsp=0000000006aef530, rbp=00000000091f0190,
r8=0000000006aef5a8, r9=000007fedefe0000, r10=00000000091f0588,
r11=00000000091f0588, r12=0000000000000000, r13=0000000000000000,
r14=00000000091f0190, r15=0000000000000005
0.141 Crashed in C:\Windows\system32\atiumd64.dll (0x000007fedefe0000 - 0x000007fedf814000)
0.141 Crashed in C:\Windows\system32\atiumd64.dll (0x000007fedefe0000 - 0x000007fedf814000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-l3jv99\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-l3jv99\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-l3jv99\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-l3jv99\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-l3jv99\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-l3jv99\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-l3jv99\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-l3jv99\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-l3jv99\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
c:\cygwin64\tmp\factorio-l3jv99\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076E09380)
0000000076E09380 (kernel32): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076E09380)
0000000076E09380 (kernel32): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077024EBC)
0000000077024EBC (ntdll): (filename not available): MD5Final
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077024EBC)
0000000077024EBC (ntdll): (filename not available): MD5Final
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FA50C8)
0000000076FA50C8 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FA50C8)
0000000076FA50C8 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FC52CD)
0000000076FC52CD (ntdll): (filename not available): RtlCompareUnicodeString
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FC52CD)
0000000076FC52CD (ntdll): (filename not available): RtlCompareUnicodeString
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FA5C9C)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FA5C9C)
0000000076FA5C9C (ntdll): (filename not available): RtlTimeToSecondsSince1970
0000000076FA5C9C (ntdll): (filename not available): RtlTimeToSecondsSince1970
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FDFCB8)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FDFCB8)
0000000076FDFCB8 (ntdll): (filename not available): KiUserExceptionDispatcher
0000000076FDFCB8 (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF544453)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF544453)
000007FEDF544453 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEDF544453 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF45A676)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF45A676)
000007FEDF45A676 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEDF45A676 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF45C7A9)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF45C7A9)
000007FEDF45C7A9 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEDF45C7A9 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF20C63F)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF20C63F)
000007FEDF20C63F (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEDF20C63F (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF285A66)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF285A66)
000007FEDF285A66 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEDF285A66 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF2908C7)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF2908C7)
000007FEDF2908C7 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEDF2908C7 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF178615)
000007FEDF178615 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF178615)
000007FEDF178615 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF178918)
000007FEDF178918 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF178918)
000007FEDF178918 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF174B36)
000007FEDF174B36 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF174B36)
000007FEDF174B36 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF129D43)
000007FEDF129D43 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF12A61B)
000007FEDF12A61B (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF120F8B)
000007FEDF120F8B (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF119E2A)
000007FEDF119E2A (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF123331)
000007FEDF123331 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF1232DB)
000007FEDF1232DB (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF0621D0)
000007FEDF0621D0 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF0621D0)
000007FEDF0621D0 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF542923)
000007FEDF542923 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF542923)
000007FEDF542923 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF542ACA)
000007FEDF542ACA (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEDF542ACA)
000007FEDF542ACA (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076D8F56D)
0000000076D8F56D (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076D8F56D)
0000000076D8F56D (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FC3021)
0000000076FC3021 (ntdll): (filename not available): RtlUserThreadStart
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076FC3021)
0000000076FC3021 (ntdll): (filename not available): RtlUserThreadStart
2.815 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
2.870 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

daniel34
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Global Moderator
Posts: 2761
Joined: Thu Dec 25, 2014 7:30 am
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Re: Factorio does not start

Post by daniel34 »

It crashes in atiumd64, which is your graphics card driver. Make sure the graphics card drivers and DirectX are up-to-date.

AMD Radeon HD 5000 Series drivers: http://support.amd.com/en-us/download/d ... ows+7+-+64
DirectX: https://www.microsoft.com/en-us/downloa ... aspx?id=35
quick links: log file | graphical issues | wiki

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