Steam membership shows as free

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Klonan
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Steam membership shows as free

Post by Klonan »

We are having some teething issues with our steam linking showing memberships as free, please bear with us while we resolve them :)

Mekos
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Re: Steam membership shows as free

Post by Mekos »

I just bought the game yesterday from Steam, and I am experiencing the same problem.

My Steam account looks like it's linked to the Factorio account, but I can't log in to the Factorio account and play multiplayer games because it tells me to buy the game.

Eitelkeit
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Re: Steam membership shows as free

Post by Eitelkeit »

I have the same problem and also, i'm getting achievments in game, but they are not shown on steam account. Not sure if this problems are somehow connected.

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Re: Steam membership shows as free

Post by MrGeeker »

Same probleme here, my friend link is account after the 0.13.0 Update and it work perfectly :/

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Re: Steam membership shows as free

Post by snipercup »

I also have this problem as well as several other steam users: http://steamcommunity.com/app/427520/di ... 202058287/
Please resolve this issue so the mod portal can be accessed.

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Re: Steam membership shows as free

Post by kinloch »

snipercup wrote:I also have this problem as well as several other steam users: http://steamcommunity.com/app/427520/di ... 202058287/
Please resolve this issue so the mod portal can be accessed.
Klonan wrote:We are having some teething issues with our steam linking showing memberships as free, please bear with us while we resolve them :)
I think it is being worked on.

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Re: Steam membership shows as free

Post by vai_dod »

When the problem is solved? Any encouraging information?

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Re: Steam membership shows as free

Post by Gucky »

I'm a Factorio player for some time now and i've read the Forum every week at least once ( FFF ^^).
But until now i haven't registrated on your Page yet, since i play on Steam.
Today on the 0.13 Patch-Day i finally registrated because i had to, to play with my Friend later today.

Sadly im also an victim of the "Free Membership"-Bug.
I hope it is fixed soon.

Still you made a really addicting game so far..good work!!

What would a world without Bug be? Quite a boring one!!!

Edit:
I forgot to tell you one thing in the registration that bugged me.
My Steam Account was already linked after the registration without entering any data.

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Klonan
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Re: Steam membership shows as free

Post by Klonan »

Should all be fixed now, please recheck your accounts and email me (support[at]factorio.com) if you still show as free membership

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Re: Steam membership shows as free

Post by Gucky »

Klonan wrote:Should all be fixed now, please recheck your accounts and email me (support[at]factorio.com) if you still show as free membership
I'm now a proud "Transport Belt Repair Man" Thank you.

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Re: Steam membership shows as free

Post by nickdubbel »

Thanks for fixing it.

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Re: Steam membership shows as free

Post by Stoup »

Thanks for the quick fix guys! :D

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Re: Steam membership shows as free

Post by KroshkaYenot »

I'd rather not spawn another thread, but what about poor people who bought from GOG and still have "Insufficient membership" when trying to install mods ?

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Re: Steam membership shows as free

Post by hebtwo »

Another poor GoG'er here too. Just got 0.13 installed and now seeing the insufficient membership trying to go multiplayer :(

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Re: Steam membership shows as free

Post by Klonan »

hebtwo wrote:Another poor GoG'er here too. Just got 0.13 installed and now seeing the insufficient membership trying to go multiplayer :(
KroshkaYenot wrote:I'd rather not spawn another thread, but what about poor people who bought from GOG and still have "Insufficient membership" when trying to install mods ?

We are adding serial keys for GOG users on thursday,
This will allow you to upgrade a factorio account to full membership on par with website and steam users

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Re: Steam membership shows as free

Post by KroshkaYenot »

ok. Will wait. Děkuju mnohokrát!

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Re: Steam membership shows as free

Post by Koub »

[Koub] Now it's been fixed for some time, I guess I can un-sticky this
Koub - Please consider English is not my native language.

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Re: Steam membership shows as free

Post by AltCrab2 »

Umm, one slight problem... its not fixed. I'm in 0.14.21 and I'm getting the "free membership" bug... but my Steam account is linked. WHAT?

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Re: Steam membership shows as free

Post by Klonan »

AltCrab2 wrote:Umm, one slight problem... its not fixed. I'm in 0.14.21 and I'm getting the "free membership" bug... but my Steam account is linked. WHAT?
It is fixed, your account is showing properly with the membership on the website system, your account was just not verified when you tried to login

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