Duplicate Steam Key

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Factorio Staff
Factorio Staff
Posts: 4960
Joined: Sun Jan 11, 2015 2:09 pm

Duplicate Steam Key

Post by Klonan »

If you have activated your key, and it comes up saying it is a duplicate then your account may have been compromised.

What do I do?
  • Don't panic
  • Please change your password
  • Email me at support@factorio.com, with the following info:
    --The steam key you were given
    --Your Factorio username
    --The Email you used to purchase the game
  • Relax, I will sort it out

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