Bought the Game but cant Start it (SoundInterfaceSDL::initializeAudioSubsystem)

[Kranker Atze]

Can someone help me?
I can also attach save "1" or "_autosave1", "_autosave2", "_autosave3" zips. Tell me wich you need, if you do. But i never actually got into the main menu.

I have a healthy pc with good hardware. New RTX3080 drivers.
I reinstalled, repaired, tried forum methods...



I first installed it on a laptop, it ran, then i installed it on my pc and it gives me a error when starting. I dont even get into menu. I start, theres a black screen and the error message flies in.


I'd be so glad if someone has an idea or can actually read out something from the crashlog.

[Donion]

According to the log it's crashing in a place involving audio drivers installed on your PC.
Verify and/or reinstall your audio/chipset drivers.

You can also try changing this line:
"; preferred-audio-driver=default"
to
"preferred-audio-driver=direct-sound"
in your config.ini file.

You could also try disabling audio devices that you're not using (speakers on your display, stuff like that), but this is just a wild idea.

[Kranker Atze]

Youre an absolute legend.

Oh man i was trying for so long... im so thankful for this quick fix.
There was one audio output device that had no name and was set as default output on windows settings, i deleted it, now everything works again.
This fixed multiple problems i had for some time on my pc.
My audio equalizer software didnt start anymore, steam streaming didnt start, enshrouded didnt start, planetside didnt start.

I wanna thank you so much and im so stoked to finally play Factorio!!

[Donion]

I'm glad it worked out, enjoy the game!

[Kranker Atze]

How did you get the idea that it had problems with audio drivers. I didnt see that in the logfile.

[Donion]

from these lines:
C:\Users\build\AppData\Local\Temp\factorio-build-NZXHEK\libraries\SDL2\src\core\windows\SDL_immdevice.c(71): GetMMDeviceInfo
C:\Users\build\AppData\Local\Temp\factorio-build-NZXHEK\libraries\SDL2\src\core\windows\SDL_immdevice.c(457): EnumerateEndpointsForFlow
C:\Users\build\AppData\Local\Temp\factorio-build-NZXHEK\libraries\SDL2\src\audio\wasapi\SDL_wasapi.c(55): WASAPI_DetectDevices
C:\Users\build\AppData\Local\Temp\factorio-build-NZXHEK\libraries\SDL2\src\audio\SDL_audio.c(1049): SDL_AudioInit
C:\Users\build\AppData\Local\Temp\factorio-build-NZXHEK\libraries\SDL2\src\SDL.c(279): SDL_InitSubSystem
C:\Users\build\AppData\Local\Temp\factorio-build-NZXHEK\src\Sound\SDL\SoundInterfaceSDL.cpp(136): SoundInterfaceSDL::initializeAudioSubsystem
C:\Users\build\AppData\Local\Temp\factorio-build-NZXHEK\src\GlobalContext.cpp(996): GlobalContext::installAudioInterface

It's basically saying that it crashed when opening audio, specifically
this line: C:\Users\build\AppData\Local\Temp\factorio-build-NZXHEK\libraries\SDL2\src\audio\wasapi\SDL_wasapi.c(55): WASAPI_DetectDevices
WASAPI is a Windows audio driver and the function name sounds like it's going through all audio devices on your system.

So my thinking was it's either faulty driver or misbehaving audio device.