We got Factorio for my brother K. My other brother P plays it with me. We are all on different networks in different states. P and I are able to host and join multiplayer servers. For some reason, K cannot join any multiplayer server, he receives error message "Couldn't establish network communication with server" when attempting to connect. When he hosts, he receives error message "Failed to determine external IP address."
We figured it was a firewall problem. We verified that the application is allowed through his firewall. Issue persists. We turned off the firewall. Issue persists.
We then figured it was a network routing issue since he uses a school network. We attempted to go through his cellphone data. Issue persists.
We flushed his DNS, released his IP address and renewed with a different IP address. Issue persists.
We verified integrity of data files thinking perhaps it was installed wrong. Issue persists.
We reviewed log files and I've attached them below:
Code: Select all
0.005 2019-06-21 15:10:17; Factorio 0.16.51 (build 36654, win64, steam)
0.005 Operating system: Windows 10 (version 1709)
0.005 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.006 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.006 Write data path: C:/Users/kylej/AppData/Roaming/Factorio [49862/243056MB]
0.006 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.027 System info: [CPU: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, 8 cores, RAM: 3173/8069 MB, page: 3369/12037 MB, virtual: 235/134217727 MB, extended virtual: 0 MB]
0.028 Display options: [FullScreen: 1] [VSync: 0] [UIScale: system (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
0.029 Available display adapters: 1
0.029 [0]: \\.\DISPLAY1 - Intel(R) UHD Graphics 620 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.029 Create display on adapter 0. Size 1280x720 at position [310, 162].
0.681 Initialised Direct3D:[0] NVIDIA GeForce MX150; driver: nvldumdx.dll 23.21.13.8873
0.693 Video memory size (dedicated video/dedicated system/shared system/available): 1994/0/4034/4088 MB
0.750 DSound: Starting _dsound_update thread
0.750 DSound: Enter _dsound_update; tid=12100
0.751 Device reset internal.
0.756 Desktop composition is active.
0.756 Graphics settings preset: high
0.757 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false] [Shader: 1]
0.757 [Parallel sprite loading: 1] [Max texture size: 0/8192] [Bmp cache: 0] [Sprite slicing: 1] [Low quality rotation: 0]
0.906 Loading mod core 0.0.0 (data.lua)
0.967 Loading mod base 0.16.51 (data.lua)
1.394 Loading mod base 0.16.51 (data-updates.lua)
1.475 Checksum for core: 840319042
1.475 Checksum of base: 3323233190
1.609 Loading sounds...
3.604 Info PlayerData.cpp:67: Local player-data.json unavailable
3.604 Info PlayerData.cpp:70: Cloud player-data.json available, timestamp 1561143054
3.714 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/game.cso
3.715 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/zoom-to-world.cso
3.717 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/alpha-mask.cso
3.731 Initial atlas bitmap size is 16384
3.738 Created atlas bitmap 16384x5944 [none]
4.131 Created atlas bitmap 16384x847 [shadow]
4.178 Created atlas bitmap 16384x682 [decal]
4.211 Created atlas bitmap 8192x1496 [mipmap]
4.254 Created atlas bitmap 8192x800 [mipmap, smoke]
4.266 Created atlas bitmap 8192x2376 [linear-minification, mipmap, terrain]
4.335 Created atlas bitmap 8192x1036 [no-crop, trilinear-filtering, icon, light]
4.357 Created atlas bitmap 8192x238 [alpha-mask]
16.075 Sprites loaded
16.075 Convert atlas 8192x1496 to: mipmap
16.140 Convert atlas 8192x800 to: mipmap
16.177 Convert atlas 8192x2376 to: min-linear
16.281 Convert atlas 8192x1036 to: trilinear-filtering
16.328 Convert atlas 8192x238 to: alpha-mask
16.699 Custom inputs active: 0
16.761 Factorio initialised
24.479 Info UDPSocket.cpp:27: Opening socket at (IP ADDR:({0.0.0.0:0}))
47.494 Info UDPSocket.cpp:206: Closing socket
47.494 Info UDPSocket.cpp:236: Socket closed
47.494 Info UDPSocket.cpp:206: Closing socket
57.612 Info ServerSynchronizer.cpp:29: nextHeartbeatSequenceNumber(0) initialized Synchronizer nextTickClosureTick(0).
57.612 Info ServerMultiplayerManager.cpp:699: mapTick(4294967295) changing state from(Ready) to(PreparedToHostGame)
57.612 Info ServerMultiplayerManager.cpp:699: mapTick(4294967295) changing state from(PreparedToHostGame) to(CreatingGame)
57.613 Loading Level.dat: 1093064 bytes.
57.613 Info Scenario.cpp:136: Map version 0.16.51-0
57.658 Checksum for script C:/Users/kylej/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 950616531
57.661 Info UDPSocket.cpp:27: Opening socket at (IP ADDR:({0.0.0.0:34197}))
57.662 Hosting game at IP ADDR:({0.0.0.0:34197})
57.662 Info HttpSharedState.cpp:54: Downloading https://auth.factorio.com/generate-server-padlock-2
57.868 Info HttpSharedState.cpp:145: Status code: 200
57.868 Info AuthServerConnector.cpp:109: Obtained serverPadlock for serverHash (8O0frXbczXWO1lb8nKYda3Se0qORGKre) from the auth server.
57.868 Info ServerMultiplayerManager.cpp:699: mapTick(0) changing state from(CreatingGame) to(InGame)
57.868 Info ServerRouter.cpp:596: Asking pingpong servers (pingpong1.factorio.com:34197, pingpong2.factorio.com:34197) for own address
57.903 Info UDPSocket.cpp:39: Opening socket for broadcast
57.903 Info GameActionHandler.cpp:3476: MapTick (0) processed PlayerJoinGame peerID(0) playerIndex(0) mode(create )
58.126 Warning ServerRouter.cpp:487: Received own adddress message reply with conflicting address (got IP ADDR:({167.160.210.135:21646}), expected IP ADDR:({167.160.210.135:30246}))
58.126 Warning ServerMultiplayerManager.cpp:592: Determining own address has failed. Best guess: IP ADDR:({167.160.210.135:30246})
58.275 Info MatchingServer.cpp:86: Matching server game `5470660` has been created.
58.287 Info ServerMultiplayerManager.cpp:628: Matching server connection resumed
143.076 Info ServerMultiplayerManager.cpp:118: Disconnecting multiplayer connection.
143.076 Info ServerMultiplayerManager.cpp:699: mapTick(5111) changing state from(InGame) to(DisconnectingScheduled)
143.087 Info ServerMultiplayerManager.cpp:699: mapTick(5111) changing state from(DisconnectingScheduled) to(Disconnecting)
143.103 Info ServerMultiplayerManager.cpp:699: mapTick(5111) changing state from(Disconnecting) to(Disconnected)
143.105 Info ServerMultiplayerManager.cpp:142: Quitting multiplayer connection.
143.105 Info ServerMultiplayerManager.cpp:699: mapTick(5111) changing state from(Disconnected) to(Closed)
143.142 Info HttpSharedState.cpp:54: Downloading https://multiplayer.factorio.com/remove-game/5470660
143.180 Info HttpSharedState.cpp:145: Status code: 200
143.180 Info UDPSocket.cpp:206: Closing socket
143.181 Info UDPSocket.cpp:236: Socket closed
143.181 Info UDPSocket.cpp:206: Closing socket
143.259 Info UDPSocket.cpp:206: Closing socket
143.259 Info UDPSocket.cpp:236: Socket closed
165.583 Info UDPSocket.cpp:27: Opening socket at (IP ADDR:({0.0.0.0:0}))
229.842 Info UDPSocket.cpp:206: Closing socket
229.842 Info UDPSocket.cpp:236: Socket closed
229.842 Info UDPSocket.cpp:206: Closing socket
229.843 Joining game IP ADDR:({108.198.200.50:34197})
229.843 Info UDPSocket.cpp:33: Opening socket
229.844 Info ClientMultiplayerManager.cpp:573: MapTick(4294967295) changing state from(Ready) to(Connecting)
230.752 Warning TransmissionControlHelper.cpp:176: Fragment 0000 failed too many times
231.603 Error ClientMultiplayerManager.cpp:95: MultiplayerManager failed: multiplayer.not-received-connection-accept-reply
231.604 Info ClientMultiplayerManager.cpp:573: MapTick(4294967295) changing state from(Connecting) to(InitializationFailed)
233.437 Info ClientMultiplayerManager.cpp:188: Quitting multiplayer connection.
233.437 Info ClientMultiplayerManager.cpp:573: MapTick(4294967295) changing state from(InitializationFailed) to(Disconnected)
233.460 Info UDPSocket.cpp:206: Closing socket
233.460 Info UDPSocket.cpp:236: Socket closed
237.680 DSound: Stopping voice
237.680 DSound: Joining thread
237.686 DSound: Exit _dsound_update; tid=12100
237.686 DSound: Waiting for voice to stop ... signaled
237.686 DSound: Joined thread
237.686 DSound: Destroying thread
237.686 DSound: Thread destroyed
237.686 DSound: Releasing buffer
237.686 DSound: Voice stopped
237.687 DSound: Deallocating voice
237.687 DSound: Deallocated voice
237.785 Steam API shutdown.
237.790 GoodbyeCode: Select all
57.868 Info ServerRouter.cpp:596: Asking pingpong servers (pingpong1.factorio.com:34197, pingpong2.factorio.com:34197) for own address
57.903 Info UDPSocket.cpp:39: Opening socket for broadcast
57.903 Info GameActionHandler.cpp:3476: MapTick (0) processed PlayerJoinGame peerID(0) playerIndex(0) mode(create )
58.126 Warning ServerRouter.cpp:487: Received own adddress message reply with conflicting address (got IP ADDR:({167.160.210.135:21646}), expected IP ADDR:({167.160.210.135:30246}))Thank you again!
