Crash on update 0.13.0 -> 0.13.1

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Gully
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Crash on update 0.13.0 -> 0.13.1

Post by Gully »

Hello,

I just updated Factorio. (via the ingame method, after launching it told me "there is a new version"). After downloading the update, it restarted Factorio, and then gave me an error message "an unexpected error occurred, you can help us solving the problem by posting the contents of the logfile". Here is my logfile:

Code: Select all

0.001 2016-06-30 23:23:24; Factorio 0.13.0 (Build 22782, win64, alpha)
   0.001 Operating system: Windows 7 Service Pack 1
   0.001 Program arguments: "F:\Factorio013\bin\x64\Factorio.exe" 
   0.001 Read data path: F:/Factorio013/data
   0.001 Write data path: C:/Users/malte/AppData/Roaming/Factorio
   0.001 Binaries path: F:/Factorio013/bin
   0.075 Graphics options: [FullScreen: true] [VSync: false] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: all] [Light scale: 20%] [Screen: 255] [DXT: false]
   0.075 Available display adapters: 1
   0.075  [0]: \\.\DISPLAY1 - AMD Radeon HD 6670 {0x8000005, [0,0], 1920x1080, 32bit, 60Hz}
   0.076 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.487 Initialised Direct3D:[0] AMD Radeon HD 6670; driver: aticfx64.dll 8.17.10.1172
   0.490     Video memory size (dedicated video/dedicated system/shared system/available): 1010/0/3831/738 MB
   0.589 Desktop composition is active.
   0.954 Loading mod core 0.0.0 (data.lua)
   0.974 Loading mod base 0.13.0 (data.lua)
   1.272 Checksum for core: 1399339455
   1.272 Checksum for mod base: 2039900801
   1.984 Initial atlas bitmap size is 16384
   1.986 Created atlas bitmap 16384x9313
   1.986 Created atlas bitmap 4096x1104
  20.964 Sprites loaded
  20.964 Convert atlas 4096x1104 to: trilinear-filtering 
  21.366 Loading sounds...
  23.620 Custom inputs active: 0
  23.620 Info Updater.cpp:751: Downloading https://www.factorio.com/updater/get-available-versions?username=Gully&token=<private>&apiVersion=2
  25.246 1 packages available to download (experimental updates enabled).
  25.362 Factorio initialised
  27.370 Info Updater.cpp:751: Downloading https://www.factorio.com/updater/get-download-link?username=Gully&token=<private>&package=core-win64&from=0.13.0&to=0.13.1&isTarget=true&apiVersion=2
  28.563 Info Updater.cpp:234: Downloading http://us2.factorio.com/updates/core-win64-0.13.0-0.13.1-update.zip?key=PVOO0FOqUpJwVODHTOfX_Q&expires=1467321840 to C:/Users\malte\AppData\Roaming\Factorio\temp\core-win64-0.13.0-0.13.1-update.zip
  74.561 Info Updater.cpp:245:  => 200
  86.208 Goodbye
   0.000 2016-06-30 23:24:50; Factorio 0.13.0 (Build 22782, win64, alpha)
   0.000 Operating system: Windows 7 Service Pack 1
   0.000 Not rotating logs.
   0.000 Info Updater-win32.cpp:129: Starting updater
   0.000 Info Updater.cpp:390: Applying update C:/Users\malte\AppData\Roaming\Factorio\temp\core-win64-0.13.0-0.13.1-update.zip
   1.288 Info Updater-win32.cpp:140: Starting updated game
   1.765 Error CrashHandler.cpp:183: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00000001403045E3)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001403045E3)
00000001403045E3 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000013F991884)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000013F991884)
000000013F991884 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000013F991062)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000013F991062)
000000013F991062 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000013FE057CC)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000013FE057CC)
000000013FE057CC (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000013FE05E3F)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000013FE05E3F)
000000013FE05E3F (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000014040A985)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000014040A985)
000000014040A985 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00000001404E092B)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001404E092B)
00000001404E092B (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00000001403DEEB0)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001403DEEB0)
00000001403DEEB0 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076CF7E8D)
0000000076CF7E8D (ntdll): (filename not available): RtlDecodePointer
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076CE84CF)
0000000076CE84CF (ntdll): (filename not available): RtlUnwindEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076D1BAC8)
0000000076D1BAC8 (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 0000000140036AE5)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140036AE5)
0000000140036AE5 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000013F98D2C4)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000013F98D2C4)
000000013F98D2C4 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000013F9885D1)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000013F9885D1)
000000013F9885D1 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000013FD56EDF)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000013FD56EDF)
000000013FD56EDF (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 000000013FE12FD6)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000013FE12FD6)
000000013FE12FD6 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00000001403BCEDC)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001403BCEDC)
00000001403BCEDC (Factorio): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076BC59BD)
0000000076BC59BD (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076CFA2E1)
0000000076CFA2E1 (ntdll): (filename not available): RtlUserThreadStart
   2.929 Error Util.cpp:77: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.
   0.000 2016-06-30 23:25:03; Factorio 0.13.1 (Build 22864, win64, alpha)
   0.000 Operating system: Windows 7 Service Pack 1
   0.000 Not rotating logs.
   0.000 Program arguments: "F:\Factorio013\bin\x64\Factorio.exe" "--autoupdate-finished" "--wait-to-close" "6828" 
   0.000 Read data path: F:/Factorio013/data
   0.000 Write data path: C:/Users/malte/AppData/Roaming/Factorio
   0.000 Binaries path: F:/Factorio013/bin
   0.028 Graphics options: [FullScreen: true] [VSync: false] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: all] [Light scale: 20%] [Screen: 255] [DXT: false]
   0.029 Available display adapters: 1
   0.029  [0]: \\.\DISPLAY1 - AMD Radeon HD 6670 {0x8000005, [0,0], 1920x1080, 32bit, 60Hz}
   0.029 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.142 Initialised Direct3D:[0] AMD Radeon HD 6670; driver: aticfx64.dll 8.17.10.1172
   0.147     Video memory size (dedicated video/dedicated system/shared system/available): 1010/0/3831/738 MB
   0.214 Desktop composition is active.
   0.308 Loading mod core 0.0.0 (data.lua)
   0.312 Loading mod base 0.13.1 (data.lua)
   0.409 Checksum for core: 1399339455
   0.409 Checksum for mod base: 2679425721
   9.865 Image "__base__/graphics/icons/boiler.png" has unexpected size 31x32. Expected size 32x32. Trilinear filtering disabled.
   9.870 Image "__base__/graphics/icons/burner-mining-drill.png" has unexpected size 32x29. Expected size 32x32. Trilinear filtering disabled.
   9.888 Image "__base__/graphics/icons/dry-hairy-tree.png" has unexpected size 32x29. Expected size 32x32. Trilinear filtering disabled.
  10.490 Initial atlas bitmap size is 16384
  10.493 Created atlas bitmap 16384x9324
  10.493 Created atlas bitmap 4096x968
  17.537 Sprites loaded
  17.537 Convert atlas 4096x968 to: trilinear-filtering 
  17.928 Loading sounds...
  19.477 Custom inputs active: 0
  19.477 Info Updater.cpp:751: Downloading https://www.factorio.com/updater/get-available-versions?username=Gully&token=<private>&apiVersion=2
  21.129 0 packages available to download (experimental updates enabled).
  21.167 Factorio initialised
  41.782 Goodbye
However, after that, everything worked fine. I'm now on the new version without doing anything more than just starting the game again. :)
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ixnorp
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Posts: 48
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Re: Crash on update 0.13.0 -> 0.13.1

Post by ixnorp »

I had an error while updating from 0.13.1 to 0.13.2 and it looks like the same issue as this one (Error Util.cpp:77) so I'm posting it here instead of making a new thread. Just like the OP, no obvious issues or problems after the update but I felt I may as well report it anyways since a crash is a crash is a crash.

Code: Select all

   0.000 2016-06-30 22:50:48; Factorio 0.13.1 (Build 22864, win64, alpha)
   0.000 Operating system: Windows 10 
   0.000 Program arguments: "E:\Factorio_0.13_Fresh_Install\bin\x64\Factorio.exe" 
   0.000 Read data path: E:/Factorio_0.13_Fresh_Install/data
   0.000 Write data path: E:/Factorio_0.13_Fresh_Install
   0.000 Binaries path: E:/Factorio_0.13_Fresh_Install/bin
   0.014 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255] [DXT: false]
   0.017 Available display adapters: 3
   0.017  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 660 Ti {0x01, [1920,146], 1200x1920, 32bit, 59Hz}
   0.017  [1]: \\.\DISPLAY2 - NVIDIA GeForce GTX 660 Ti {0x01, [-1920,0], 1920x1080, 32bit, 60Hz}
   0.017  [2]: \\.\DISPLAY3 - NVIDIA GeForce GTX 660 Ti {0x05, [0,0], 1920x1200, 32bit, 59Hz}
   0.017 Create display on adapter 2. Size 1280x720 at position [310, 222].
   0.048 Initialised Direct3D:[0] NVIDIA GeForce GTX 660 Ti; driver: nvd3dumx.dll 10.18.13.5891
   0.050     Video memory size (dedicated video/dedicated system/shared system/available): 1988/0/16357/4092 MB
   0.113 Desktop composition is active.
   0.211 Loading mod core 0.0.0 (data.lua)
   0.215 Loading mod base 0.13.1 (data.lua)
   0.311 Checksum for core: 1399339455
   0.311 Checksum for mod base: 2679425721
   0.830 Initial atlas bitmap size is 16384
   0.832 Created atlas bitmap 16384x6371
   1.059 Created atlas bitmap 4096x968
   7.987 Sprites loaded
   7.987 Convert atlas 4096x968 to: trilinear-filtering 
   8.179 Loading sounds...
   9.593 Custom inputs active: 0
   9.593 Info Updater.cpp:751: Downloading https://www.factorio.com/updater/get-available-versions?username=ixnorp&token=<private>&apiVersion=2
  10.336 1 packages available to download (experimental updates enabled).
  10.370 Factorio initialised
  13.828 Info Updater.cpp:751: Downloading https://www.factorio.com/updater/get-download-link?username=ixnorp&token=<private>&package=core-win64&from=0.13.1&to=0.13.2&isTarget=true&apiVersion=2
  14.442 Info Updater.cpp:234: Downloading http://eu1.factorio.com/updates/core-win64-0.13.1-0.13.2-update.zip?key=KN3mQ7AH9m_OEYsElnD21A&expires=1467352275 to E:/Factorio_0.13_Fresh_Install\temp\core-win64-0.13.1-0.13.2-update.zip
  87.974 Info Updater.cpp:245:  => 200
  91.172 Goodbye
   0.000 2016-06-30 22:52:19; Factorio 0.13.1 (Build 22864, win64, alpha)
   0.000 Operating system: Windows 10 
   0.000 Not rotating logs.
   0.000 Info Updater-win32.cpp:129: Starting updater
   0.000 Info Updater.cpp:390: Applying update E:/Factorio_0.13_Fresh_Install\temp\core-win64-0.13.1-0.13.2-update.zip
   4.937 Info Updater-win32.cpp:140: Starting updated game
   5.023 Error CrashHandler.cpp:183: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-h1ft8b\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-h1ft8b\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-h1ft8b\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-h1ft8b\src\util\crashhandler.cpp (84): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-h1ft8b\src\util\crashhandler.cpp (186): CrashHandler::SignalHandler
d:\th\minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (273): `__scrt_common_main_seh'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF765A7FAC0)
00007FF765A7FAC0 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8A3439AED)
00007FF8A3439AED (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8A33C4FE9)
00007FF8A33C4FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8A3438BFA)
00007FF8A3438BFA (ntdll): (filename not available): KiUserExceptionDispatcher
c:\program files (x86)\microsoft visual studio 14.0\vc\include\xstring (1145): std::basic_string<char,std::char_traits<char>,std::allocator<char> >::assign
c:\cygwin64\tmp\factorio-h1ft8b\src\globalcontext.cpp (565): GlobalContext::clearResources
c:\cygwin64\tmp\factorio-h1ft8b\src\globalcontext.cpp (603): GlobalContext::~GlobalContext
c:\cygwin64\tmp\factorio-h1ft8b\src\updater-win32.cpp (157): Updater::autoUpdateStage2
c:\cygwin64\tmp\factorio-h1ft8b\src\main.cpp (686): wmain
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (255): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8A1D38102)
00007FF8A1D38102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8A33EC5B4)
00007FF8A33EC5B4 (ntdll): (filename not available): RtlUserThreadStart
   5.714 Error Util.cpp:77: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.
   0.000 2016-06-30 23:09:01; Factorio 0.13.2 (Build 22949, win64, alpha)
   0.000 Operating system: Windows 10 
   0.000 Not rotating logs.
   0.000 Program arguments: "E:\Factorio_0.13_Fresh_Install\bin\x64\Factorio.exe" "--autoupdate-finished" "--wait-to-close" "10116" 
   0.000 Read data path: E:/Factorio_0.13_Fresh_Install/data
   0.000 Write data path: E:/Factorio_0.13_Fresh_Install
   0.000 Binaries path: E:/Factorio_0.13_Fresh_Install/bin
   0.014 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255] [DXT: false]
   0.015 Available display adapters: 3
   0.015  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 660 Ti {0x01, [1920,146], 1200x1920, 32bit, 59Hz}
   0.015  [1]: \\.\DISPLAY2 - NVIDIA GeForce GTX 660 Ti {0x01, [-1920,0], 1920x1080, 32bit, 60Hz}
   0.015  [2]: \\.\DISPLAY3 - NVIDIA GeForce GTX 660 Ti {0x05, [0,0], 1920x1200, 32bit, 59Hz}
   0.015 Create display on adapter 2. Size 1280x720 at position [310, 222].
   0.048 Initialised Direct3D:[0] NVIDIA GeForce GTX 660 Ti; driver: nvd3dumx.dll 10.18.13.5891
   0.049     Video memory size (dedicated video/dedicated system/shared system/available): 1988/0/16357/4092 MB
   0.084 Desktop composition is active.
   0.183 Loading mod core 0.0.0 (data.lua)
   0.187 Loading mod base 0.13.2 (data.lua)
   0.280 Checksum for core: 1399339455
   0.280 Checksum for mod base: 234403436
   9.156 Initial atlas bitmap size is 16384
   9.158 Created atlas bitmap 16384x6369
   9.368 Created atlas bitmap 4096x968
  16.804 Sprites loaded
  16.804 Convert atlas 4096x968 to: trilinear-filtering 
  16.992 Loading sounds...
  18.437 Custom inputs active: 0
  18.437 Info Updater.cpp:751: Downloading https://www.factorio.com/updater/get-available-versions?username=ixnorp&token=<private>&apiVersion=2
  19.384 0 packages available to download (experimental updates enabled).
  19.457 Factorio initialised
  66.990 Goodbye
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daniel34
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Re: Crash on update 0.13.0 -> 0.13.1

Post by daniel34 »

Duplicate of viewtopic.php?f=30&t=27791
quick links: log file | graphical issues | wiki
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