[1.1.107] Crash on Startup w/ Windows 11, AMD 7700S dGPU and AMD 780M iGPU

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Aargonian
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[1.1.107] Crash on Startup w/ Windows 11, AMD 7700S dGPU and AMD 780M iGPU

Post by Aargonian »

Hello, I appear to be receiving the following crash report whenever attempting to launch Factorio on a Framework 16 Laptop. I'm not sure exactly what is wrong, but it looks like the game may be trying to utilize info from the iGPU even though the system attempts to load the game with the dGPU? I'm not positive since I'm no expert.

I have attempted to reinstall my graphics drivers and ensured my AMD driver is fully up to date. This is a brand new computer. Other games appear to launch without issue so far.

AMD Driver version is 24.5.1

Please let me know if I can provide any other useful info.

Code: Select all

0.000 2024-06-03 14:28:49; Factorio 1.1.107 (build 62234, win64, steam)
   0.001 Operating system: Windows 11 (build 22631) 
   0.000 Initializing Steam API.
   0.001 Program arguments: "D:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Config path: C:/Users/Aaron/AppData/Roaming/Factorio/config/config.ini
   0.001 Read data path: D:/SteamLibrary/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Aaron/AppData/Roaming/Factorio [959426/1048674MB]
   0.001 Binaries path: D:/SteamLibrary/steamapps/common/Factorio/bin
   0.038 System info: [CPU: AMD Ryzen 9 7940HS w/ Radeon 780M Graphics, 16 cores, RAM: 9064/64708 MB, page: 10961/73924 MB, virtual: 4341/134217727 MB, extended virtual: 0 MB]
   0.058 Memory info:
   0.058  [0]: A-DATA Technology AD5S560032G-SFW 32768 MB 5600 MHz 1.1 v
   0.058  [1]: A-DATA Technology AD5S560032G-SFW 32768 MB 5600 MHz 1.1 v
   0.059 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
   0.206 Video driver: windows
   0.206 Available displays: 1
   0.206  [0]: \\.\DISPLAY1 - AMD Radeon(TM) 780M {0x05, [0,0], 2560x1600, 32bit, 165Hz}
Factorio crashed. Generating symbolized stacktrace, please wait ...
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\Graphics\SDLWindow.cpp (283): SDLWindow::initializeGraphicsInterface
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\Graphics\SDLWindow.cpp (229): SDLWindow::SDLWindow
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\GlobalContext.cpp (981): GlobalContext::loadGraphics
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\GlobalContext.cpp (479): GlobalContext::init
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\MainLoop.cpp (299): MainLoop::run
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\Main.cpp (1277): wmain
D:\a\_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF818E2257D)
00007FF818E2257D (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8195AAA48)
00007FF8195AAA48 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
   6.993 Error SDLWindow.cpp:283: Failed to get SDL_DXGIGetOutputInfo. SDL_Error: 
   6.993 Error CrashHandler.cpp:641: Received 22
Logger::writeStacktrace skipped.
   7.037 Info CrashHandler.cpp:315: Executable CRC: 2403157845
   7.037 D:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe
   7.037 C:\Windows\SYSTEM32\ntdll.dll
   7.037 C:\Windows\System32\KERNEL32.DLL
   7.037 C:\Windows\System32\KERNELBASE.dll
   7.037 C:\Windows\System32\WLDAP32.dll
   7.037 C:\Windows\System32\ucrtbase.dll
   7.037 C:\Windows\System32\GDI32.dll
   7.037 C:\Windows\System32\win32u.dll
   7.037 C:\Windows\System32\gdi32full.dll
   7.037 C:\Windows\SYSTEM32\DNSAPI.dll
   7.037 C:\Windows\System32\msvcp_win.dll
   7.037 C:\Windows\System32\USER32.dll
   7.037 C:\Windows\System32\ole32.dll
   7.037 C:\Windows\System32\combase.dll
   7.037 C:\Windows\System32\RPCRT4.dll
   7.037 C:\Windows\System32\PSAPI.DLL
   7.038 C:\Windows\System32\SHELL32.dll
   7.038 C:\Windows\System32\SHLWAPI.dll
   7.038 C:\Windows\System32\msvcrt.dll
   7.038 C:\Windows\System32\IMM32.dll
   7.038 C:\Windows\System32\OLEAUT32.dll
   7.038 C:\Windows\SYSTEM32\WINMM.dll
   7.038 C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.22621.3527_none_57f93980ce19a444\gdiplus.dll
   7.038 C:\Windows\System32\SETUPAPI.dll
   7.038 C:\Windows\System32\ADVAPI32.dll
   7.038 C:\Windows\System32\sechost.dll
   7.038 C:\Windows\System32\bcrypt.dll
   7.038 C:\Windows\System32\WS2_32.dll
   7.038 C:\Windows\System32\CRYPT32.dll
   7.038 C:\Windows\System32\WINTRUST.dll
   7.038 C:\Windows\System32\imagehlp.dll
   7.038 C:\Windows\SYSTEM32\IPHLPAPI.DLL
   7.038 C:\Windows\SYSTEM32\DSOUND.dll
   7.038 C:\Windows\SYSTEM32\VERSION.dll
   7.038 C:\Windows\SYSTEM32\powrprof.dll
   7.038 C:\Windows\SYSTEM32\ResampleDmo.DLL
   7.038 C:\Windows\SYSTEM32\winmmbase.dll
   7.038 C:\Windows\SYSTEM32\msdmo.dll
   7.038 D:\SteamLibrary\steamapps\common\Factorio\bin\x64\steam_api64.dll
   7.038 C:\Windows\System32\NSI.dll
   7.038 C:\Windows\SYSTEM32\UMPDC.dll
   7.038 C:\Windows\SYSTEM32\MSASN1.dll
   7.038 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
   7.038 C:\Windows\SYSTEM32\CFGMGR32.dll
   7.038 C:\Windows\SYSTEM32\windows.storage.dll
   7.038 C:\Windows\SYSTEM32\wintypes.dll
   7.038 C:\Windows\System32\SHCORE.dll
   7.038 C:\Windows\SYSTEM32\profapi.dll
   7.038 C:\Windows\SYSTEM32\kernel.appcore.dll
   7.038 C:\Program Files (x86)\Steam\steamclient64.dll
   7.038 C:\Windows\SYSTEM32\MSWSOCK.dll
   7.039 C:\Windows\SYSTEM32\Secur32.dll
   7.039 C:\Program Files (x86)\Steam\vstdlib_s64.dll
   7.039 C:\Program Files (x86)\Steam\tier0_s64.dll
   7.039 C:\Windows\SYSTEM32\SSPICLI.DLL
   7.039 C:\Windows\SYSTEM32\CRYPTBASE.DLL
   7.039 C:\Windows\System32\bcryptPrimitives.dll
   7.039 C:\Windows\System32\clbcatq.dll
   7.039 C:\Windows\SYSTEM32\amsi.dll
   7.039 C:\Windows\SYSTEM32\USERENV.dll
   7.039 C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24040.4-0\MpOav.dll
   7.039 C:\Windows\system32\uxtheme.dll
   7.039 C:\Windows\SYSTEM32\mscms.dll
   7.039 C:\Windows\SYSTEM32\icm32.dll
   7.039 C:\Windows\SYSTEM32\hid.dll
   7.039 C:\Windows\SYSTEM32\DEVOBJ.dll
   7.039 C:\Windows\System32\dinput8.dll
   7.039 C:\Windows\SYSTEM32\inputhost.dll
   7.039 C:\Windows\SYSTEM32\CoreMessaging.dll
   7.039 C:\Windows\SYSTEM32\ntmarta.dll
   7.039 C:\Windows\SYSTEM32\XInput1_4.dll
   7.039 C:\Windows\SYSTEM32\dxgi.dll
   7.039 C:\Windows\SYSTEM32\d3d11.dll
   7.039 C:\Windows\SYSTEM32\d3d9.dll
   7.039 C:\Windows\SYSTEM32\dwmapi.dll
   7.039 C:\Windows\SYSTEM32\dxcore.dll
   7.039 C:\Windows\SYSTEM32\d3dcompiler_47.dll
   7.040 C:\Windows\SYSTEM32\CRYPTSP.dll
   7.040 C:\Windows\System32\MSCTF.dll
   7.040 C:\Windows\SYSTEM32\textinputframework.dll
   7.040 C:\Windows\SYSTEM32\CoreUIComponents.dll
   7.040 C:\Windows\SYSTEM32\WindowsCodecs.dll
   7.040 C:\Windows\SYSTEM32\directxdatabasehelper.dll
   7.040 Error Util.cpp:100: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
   9.931 Error CrashHandler.cpp:266: Heap validation: success.
   9.932 Creating crash dump.
  10.155 CrashDump success
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Loewchen
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Re: [1.1.107] Crash on Startup w/ Windows 11, AMD 7700S dGPU and AMD 780M iGPU

Post by Loewchen »

See 109955
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