[1.0.0] Crash at Random Intervals

[Jyrden]

Playing in 1.0 on a fresh game on default settings. No mods have been installed. I've not been able to determine the exact point when a crash occurs as it seems inconsistent. Most recent log and dump files follow:

Code: Select all

   0.001 2020-08-26 15:33:35; Factorio 1.0.0 (build 54889, win64, steam)
   0.001 Operating system: Windows 10 (version 1909) 
   0.002 Program arguments: "D:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.002 Read data path: D:/Steam/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/William/AppData/Roaming/Factorio [13741/121025MB]
   0.002 Binaries path: D:/Steam/steamapps/common/Factorio/bin
   0.023 System info: [CPU: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, 4 cores, RAM: 4409/8141 MB, page: 9658/17869 MB, virtual: 4323/134217727 MB, extended virtual: 0 MB]
   0.025 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
   0.037 Available displays: 2
   0.038  [1]: \\.\DISPLAY2 - AMD Radeon (TM) R9 380 Series {0x80005, [0,0], 1920x1080, 32bit, 59Hz}
   0.039  [2]: \\.\DISPLAY3 - AMD Radeon (TM) R9 380 Series {0x80001, [-1280,355], 1280x720, 32bit, 29Hz}
   0.112 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
   0.237 Initialised Direct3D[0]: AMD Radeon (TM) R9 380 Series; id: 1002-6939; driver: aticfx64.dll 27.20.2001.13001
   0.237   D3D Feature Level: 11.1, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
   0.237   [Local Video Memory] Budget: 1719MB, CurrentUsage: 0MB, Reservation: 0/910MB
   0.237   [Non-Local Vid.Mem.] Budget: 3663MB, CurrentUsage: 0MB, Reservation: 0/1933MB
   0.237   Tiled resources: Tier 2
   0.237   Unified Memory Architecture: No
   0.237   BGR 565 Supported: Yes
   0.237   MaximumFrameLatency: 3, GPUThreadPriority: 0
   0.238 Graphics settings preset: high
   0.238   Dedicated video memory size 2023 MB
   0.336 Desktop composition is active.
   0.336 Graphics options: [Graphics quality: high] [Video memory usage: high] [Light scale: 100%] [DXT: high-quality] [Color: 32bit]
   0.336                   [Max threads (load/render): 32/4] [Max texture size: 0] [Tex.Stream.: 1] [Rotation quality: low] [Other: STDCWT] [B:0,C:0,S:100]
   0.401 DSound: Starting _dsound_update thread
   0.401 [Audio] Backend:default; Depth:16, Channel:2, Frequency:44100; MixerQuality:linear
   0.401 DSound: Enter _dsound_update; tid=4260
   0.626 Razer Chroma Controller initialized.
   0.702 Loading mod core 0.0.0 (data.lua)
   0.899 Loading mod base 1.0.0 (data.lua)
   1.903 Loading mod base 1.0.0 (data-updates.lua)
   2.079 Checksum for core: 2630831588
   2.079 Checksum of base: 3509992273
   5.540 Prototype list checksum: 3301461508
   5.595 Loading sounds...
  28.347 Info PlayerData.cpp:70: Local player-data.json unavailable
  28.347 Info PlayerData.cpp:73: Cloud player-data.json available, timestamp 1597926899
  28.812 Initial atlas bitmap size is 16384
  28.855 Created atlas bitmap 16384x16376 [none]
  28.856 Created atlas bitmap 16384x4216 [none]
  28.856 Created atlas bitmap 8192x4188 [decal]
  28.858 Created atlas bitmap 16384x5600 [low-object]
  28.858 Created atlas bitmap 8192x3728 [mipmap, linear-minification, linear-magnification, linear-mip-level]
  28.859 Created atlas bitmap 16384x5920 [terrain, mipmap, linear-minification, linear-mip-level]
  28.859 Created atlas bitmap 4096x3216 [terrain-effect-map, mipmap, linear-minification, linear-mip-level]
  28.860 Created atlas bitmap 4096x1856 [smoke, mipmap, linear-minification, linear-magnification]
  28.860 Created atlas bitmap 4096x3088 [mipmap]
  28.860 Created atlas bitmap 4096x2336 [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
  28.860 Created atlas bitmap 2048x224 [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
  28.861 Created atlas bitmap 8192x1428 [alpha-mask]
  28.865 Created atlas bitmap 16384x13504 [shadow, linear-magnification, alpha-mask]
  28.865 Created atlas bitmap 8192x2352 [shadow, mipmap, linear-magnification, alpha-mask]
  28.949 Created virtual atlas pages 4096x4096x7
  28.958 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
  94.229 Parallel Sprite Loader initialized (threads: 3)
 105.555 Sprites loaded
 105.574 Generated mipmaps (4) for atlas [3] of size 16384x5600   
 105.585 Generated mipmaps (3) for atlas [4] of size 8192x3728   
 105.619 Generated mipmaps (3) for atlas [5] of size 16384x5920   
 105.631 Generated mipmaps (3) for atlas [6] of size 4096x3216   
 105.643 Generated mipmaps (3) for atlas [7] of size 4096x1856   
 105.739 Generated mipmaps (3) for atlas [8] of size 4096x3088   
 105.750 Generated mipmaps (5) for atlas [9] of size 4096x2336   
 105.763 Generated mipmaps (3) for atlas [13] of size 8192x2352   
 105.764 Custom mipmaps uploaded.
 105.971 Generated mipmaps for virtual atlas of size 8192x16384
 106.496 Factorio initialised
 106.497 Discord overlay detected (DiscordHook64.dll)
 112.222 Loading map C:\Users\William\AppData\Roaming\Factorio\saves\_autosave2.zip: 3312852 bytes.
 112.504 Loading level.dat: 7011512 bytes.
 112.517 Info Scenario.cpp:187: Map version 1.0.0-0
 112.992 Loading script.dat: 427 bytes.
 113.088 Checksum for script C:/Users/William/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 3931528263
 746.194 Info AppManager.cpp:298: Saving to _autosave3 (blocking).
 746.647 Info AppManagerStates.cpp:1837: Saving finished
 751.852 Info AppManagerStates.cpp:1837: Saving finished
1180.106 Error CrashHandler.cpp:621: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-build-jhy8mv\libraries\stackwalker\stackwalker.cpp (924): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-build-jhy8mv\src\util\logger.cpp (541): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-build-jhy8mv\src\util\logger.cpp (548): Logger::logStacktrace
c:\cygwin64\tmp\factorio-build-jhy8mv\src\util\crashhandler.cpp (184): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-build-jhy8mv\src\util\crashhandler.cpp (630): CrashHandler::SignalHandler
minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (304): `__scrt_common_main_seh'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6F91A4AE8)
00007FF6F91A4AE8 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE3D9211CF)
00007FFE3D9211CF (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE3D8EA209)
00007FFE3D8EA209 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE3D91FE3E)
00007FFE3D91FE3E (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-build-jhy8mv\src\graphics\spritedraworder.cpp (105): renderSpriteDrawOrderRange<<lambda_e49c15b96fbdcb4852ef71e2e1046c6a> >
c:\cygwin64\tmp\factorio-build-jhy8mv\src\graphics\drawengine.cpp (759): DrawEngine::drawEntities
c:\cygwin64\tmp\factorio-build-jhy8mv\src\graphics\drawengine.cpp (203): DrawEngine::render
c:\cygwin64\tmp\factorio-build-jhy8mv\src\graphics\gamerenderer.cpp (241): GameRenderer::renderInternal
c:\cygwin64\tmp\factorio-build-jhy8mv\src\graphics\gamerenderer.cpp (204): GameRenderer::render
c:\cygwin64\tmp\factorio-build-jhy8mv\src\mainloop.cpp (645): MainLoop::mainLoopStep
c:\cygwin64\tmp\factorio-build-jhy8mv\src\mainloop.cpp (379): MainLoop::run
c:\cygwin64\tmp\factorio-build-jhy8mv\src\main.cpp (1123): wmain
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE3D6E7BD4)
00007FFE3D6E7BD4 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE3D8ECE51)
00007FFE3D8ECE51 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
1186.593 Error CrashHandler.cpp:189: Map tick at moment of crash: 889581
1186.609 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
1189.628 Uploading log file
1189.764 Error CrashHandler.cpp:258: Heap validation: success.
1189.823 Creating crash dump.
1190.393 CrashDump success

factorio-dump-current.dmp

Dump file

(766.5 KiB) Downloaded 78 times

[SkyGlad31]

Something similar is happenign to me, the game just crashes randomly, i dont know how to read the log properly so i dont know any aditional information that can help, no specifics on when it crashes so dont know how to reproduce.

[Rseding91]

Both of those crashes are in random locations which makes me say hardware issues on your ends. Someone else had the same kind of issue and found that forcing their GPU to have high load made it stop crashing - which says driver or GPU hardware issue for them.

They were able to get it to stop crashing by switching their power-savings mode from 'balanced' to 'high performance' in windows. I don't know if linux has the same feature somewhere.

That, or it's the age-old Ryzen CPU bug with needing to update the BIOS and chipset drivers.

In any case; there's nothing we can do about these - the issue is on the hardware side or the driver side on your machines.

[SkyGlad31]

Thank you for the reply, i will look into it.

Edit: Thanks for the advice, I changed my pc to High Performance power plan , as well as updated my BIOS to the latest version,and so far no problems what so ever.