[0.13.20] Crash on update from 0.13.19

Mike Rosoft · Post by **Mike Rosoft** » Tue Aug 30, 2016 5:13 pm

On starting he game, I got a message asking me to update. After finishing the download and restarting, Factorio crashed. (Then it restarted again and reported that the update was successful. Is there a way to verify the game integrity? Should I re-download and re-install the game?)

Code: Select all

0.003 2016-08-30 19:05:03; Factorio 0.13.19 (build 24004, win64, alpha)
   0.003 Operating system: Windows 10 
   0.003 Program arguments: "D:\Program Files\Factorio\bin\x64\Factorio.exe" 
   0.003 Read data path: D:/Program Files/Factorio/data
   0.004 Write data path: C:/Users/Honza.Preciousss/AppData/Roaming/Factorio
   0.004 Binaries path: D:/Program Files/Factorio/bin
   0.034 Graphics options: [FullScreen: false] [VSync: false] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: all] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.036 Available display adapters: 1
   0.036  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 460 {0x05, [0,0], 1920x1200, 32bit, 59Hz}
   0.036 Create display on adapter 0. Size 1280x720 at position [310, 222].
   0.305 Initialised Direct3D:[0] NVIDIA GeForce GTX 460; driver: nvd3dumx.dll 10.18.13.6519
   0.309     Video memory size (dedicated video/dedicated system/shared system/available): 978/0/2019/2994 MB
   0.344 Desktop composition is active.
   0.508 Loading mod core 0.0.0 (data.lua)
   0.516 Loading mod base 0.13.19 (data.lua)
   0.665 Loading mod bobconfig 0.13.1 (data.lua)
   0.751 Loading mod bobinserters 0.13.3 (data.lua)
   0.840 Loading mod boblibrary 0.13.1 (data.lua)
   0.926 Loading mod bobenemies 0.13.1 (data.lua)
   1.025 Loading mod bobores 0.13.1 (data.lua)
   1.124 Loading mod bobtech 0.13.0 (data.lua)
   1.230 Loading mod bobplates 0.13.2 (data.lua)
   1.352 Loading mod bobassembly 0.13.0 (data.lua)
   1.481 Loading mod bobelectronics 0.13.1 (data.lua)
   1.593 Loading mod bobgreenhouse 0.13.2 (data.lua)
   1.716 Loading mod boblogistics 0.13.10 (data.lua)
   1.854 Loading mod bobmining 0.13.1 (data.lua)
   2.010 Loading mod bobpower 0.13.1 (data.lua)
   2.142 Loading mod bobrevamp 0.13.0 (data.lua)
   2.272 Loading mod bobmodules 0.13.0 (data.lua)
   2.443 Loading mod bobwarfare 0.13.4 (data.lua)
   2.603 Loading mod bobtweaks 0.13.3 (data.lua)
   2.761 Loading mod bobconfig 0.13.1 (data-updates.lua)
   2.948 Loading mod bobinserters 0.13.3 (data-updates.lua)
   3.096 Loading mod bobenemies 0.13.1 (data-updates.lua)
   3.245 Loading mod bobores 0.13.1 (data-updates.lua)
   3.404 Loading mod bobtech 0.13.0 (data-updates.lua)
   3.600 Loading mod bobplates 0.13.2 (data-updates.lua)
   3.752 Loading mod bobassembly 0.13.0 (data-updates.lua)
   3.913 Loading mod bobelectronics 0.13.1 (data-updates.lua)
   4.100 Loading mod bobgreenhouse 0.13.2 (data-updates.lua)
   4.256 Loading mod boblogistics 0.13.10 (data-updates.lua)
   4.440 Loading mod bobmining 0.13.1 (data-updates.lua)
   4.605 Loading mod bobpower 0.13.1 (data-updates.lua)
   4.769 Loading mod bobrevamp 0.13.0 (data-updates.lua)
   4.955 Loading mod bobmodules 0.13.0 (data-updates.lua)
   5.113 Loading mod bobwarfare 0.13.4 (data-updates.lua)
   5.283 Loading mod bobelectronics 0.13.1 (data-final-fixes.lua)
   5.458 Loading mod bobtweaks 0.13.3 (data-final-fixes.lua)
   5.650 Checksum for core: 303426634
   5.650 Checksum for mod base: 423724387
   5.650 Checksum for mod bobconfig: 3903115925
   5.650 Checksum for mod bobinserters: 1437260478
   5.650 Checksum for mod boblibrary: 3719200648
   5.650 Checksum for mod bobtechsave: 0
   5.650 Checksum for mod clock: 0
   5.650 Checksum for mod bobenemies: 236131212
   5.650 Checksum for mod bobores: 3064781262
   5.650 Checksum for mod bobtech: 84910783
   5.650 Checksum for mod bobplates: 996338412
   5.650 Checksum for mod bobassembly: 73411764
   5.650 Checksum for mod bobelectronics: 718470343
   5.650 Checksum for mod bobgreenhouse: 2288073750
   5.650 Checksum for mod boblogistics: 1674473405
   5.650 Checksum for mod bobmining: 3435149013
   5.650 Checksum for mod bobpower: 2782224193
   5.650 Checksum for mod bobrevamp: 1272453139
   5.650 Checksum for mod bobmodules: 2066445511
   5.650 Checksum for mod bobwarfare: 1061803940
   5.650 Checksum for mod bobtweaks: 422176935
   6.654 Info PlayerData.cpp:45: Local player-data.json available, timestamp 1472500734
   6.654 Info PlayerData.cpp:52: Cloud player-data.json unavailable
   6.891 Initial atlas bitmap size is 16384
   6.894 Created atlas bitmap 16384x8931
   7.212 Created atlas bitmap 4096x1332
   7.220 Created atlas bitmap 4096x3656
  22.152 Sprites loaded
  22.152 Convert atlas 4096x1332 to: trilinear-filtering 
  22.180 Convert atlas 4096x3656 to: mipmap 
  22.615 Loading sounds...
  25.753 Custom inputs active: 4
  25.754 Info Updater.cpp:749: Downloading https://updater.factorio.com/get-available-versions?username=Jan.Heinz%40tiscali.cz&token=<private>&apiVersion=2
  26.753 1 packages available to download (experimental updates disabled).
  26.858 Factorio initialised
  30.072 Info Updater.cpp:749: Downloading https://updater.factorio.com/get-download-link?username=Jan.Heinz%40tiscali.cz&token=<private>&package=core-win64&from=0.13.19&to=0.13.20&isTarget=true&apiVersion=2
  30.650 Info Updater.cpp:232: Downloading http://us1.factorio.com/updates/core-win64-0.13.19-0.13.20-update.zip?key=-XXFPO53gAP-e3s9GqU-xg&expires=1472576747 to C:\Users\Honza.Preciousss\AppData\Roaming\Factorio\temp\core-win64-0.13.19-0.13.20-update.zip
  37.324 Info Updater.cpp:243:  => 200
  44.485 Error CrashHandler.cpp:135: Exception Code: c0000002, Address: 00007FF92C311F28
ModuleBase: 00007FF712FC0000, ImageSize: 01124000, RelativeAddress: 19351f28
  44.485 Error CrashHandler.cpp:145: Exception Context:
rax=0000000000000000, rbx=00007ff924c70780, rcx=0000000000000000,
rdx=0000000000000000, rsi=0000022c1e2b4020, rdi=0000022c1e2b3840,
rip=00007ff92c311f28, rsp=000000b4af0ff640, rbp=0000022c1e2b38c0,
 r8=0000000000000000,  r9=0000000000000000, r10=0000000000000000,
r11=0000000000000000, r12=0000000000000000, r13=0000022c1dc3f3e0,
r14=0000022c1e0a1068, r15=0000022c26d8a2d8
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-zmdi1d\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-zmdi1d\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-zmdi1d\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-zmdi1d\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-zmdi1d\src\util\crashhandler.cpp (155): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92C367E1E)
00007FF92C367E1E (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92F83D998)
00007FF92F83D998 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92F825B26)
00007FF92F825B26 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92F839AFD)
00007FF92F839AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92F7C4FE9)
00007FF92F7C4FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92F7C6C94)
00007FF92F7C6C94 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92C311F28)
00007FF92C311F28 (KERNELBASE): (filename not available): RaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF924C9CFC4)
00007FF924C9CFC4 (d3d9): (filename not available): DebugSetMute
c:\cygwin64\tmp\factorio-zmdi1d\libraries\allegro\src\win\d3d_bmp.cpp (694): _al_d3d_refresh_texture_memory
c:\cygwin64\tmp\factorio-zmdi1d\libraries\allegro\src\win\d3d_disp.cpp (1159): _al_d3d_reset_device
c:\cygwin64\tmp\factorio-zmdi1d\libraries\allegro\src\win\d3d_disp.cpp (1585): d3d_display_thread_proc
c:\cygwin64\tmp\factorio-zmdi1d\libraries\allegro\src\threads.c (95): detached_thread_func_trampoline
c:\cygwin64\tmp\factorio-zmdi1d\libraries\allegro\src\win\wxthread.c (38): thread_proc_trampoline
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92F398102)
00007FF92F398102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92F7EC5B4)
00007FF92F7EC5B4 (ntdll): (filename not available): RtlUserThreadStart
  45.946 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
   0.002 2016-08-30 19:05:55; Factorio 0.13.19 (build 24004, win64, alpha)
   0.002 Operating system: Windows 10 
   0.002 Not rotating logs.
   0.002 Info Updater-win32.cpp:129: Starting updater
   0.002 Info Updater.cpp:388: Applying update C:\Users\Honza.Preciousss\AppData\Roaming\Factorio\temp\core-win64-0.13.19-0.13.20-update.zip
   3.925 Info Updater-win32.cpp:140: Starting updated game
   4.597 Goodbye

Post by **kovarex** » Tue Aug 30, 2016 5:22 pm

The error seems to be quite random. You shouldn't need to check the integrity, the updating process itself checks crc's file by file when it is updating.

Mike Rosoft · Post by **Mike Rosoft** » Tue Aug 30, 2016 5:40 pm

I was more worried that the update process itself was interrupted in the middle. (I assume that there's a check for that as well.)

Thanks for your help.

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[0.13.20] Crash on update from 0.13.19

[0.13.20] Crash on update from 0.13.19

Re: [0.13.20] Crash on update from 0.13.19

Re: [0.13.20] Crash on update from 0.13.19