Can't run - crashes

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beco
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Can't run - crashes

Post by beco »

Dear Factorio Support,

Please, help! I can't run my game (complete version).

The errors read:

Code: Select all

$ ./factorio &
[1] 9634
   0.000 2017-06-05 14:41:27; Factorio 0.14.23 (build 25374, linux64, alpha)
   0.032 Operating system: Linux (Debian 8.8)
   0.032 Program arguments: "./factorio" 
   0.032 Read data path: /home/beco/Programs/factorio/data
   0.032 Write data path: /home/beco/Programs/factorio
   0.032 Binaries path: /home/beco/Programs/factorio/bin
   0.049 System info: [CPU:        Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 4 cores, RAM: 7909MB]
   0.051 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.054 Available display adapters: 1
   0.054  [0]: resolution 1366x768px at [0,0]
   0.054 Create display on adapter 0. Size 1280x720 at position [33, 6].
   0.104 Initialised OpenGL:[0] Mesa DRI Intel(R) Sandybridge Mobile ; driver: 3.0 Mesa 10.3.2
   0.149 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
   0.256 Loading mod core 0.0.0 (data.lua)
   0.275 Loading mod base 0.14.23 (data.lua)
   0.405 Checksum for core: 1291735968
   0.405 Checksum for mod base: 786624017
   0.793 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1496630591
   0.793 Info PlayerData.cpp:62: Cloud player-data.json unavailable
   0.793 Error PlayerData.cpp:129: Failed to load achievement data: Couldn't read from input file. File could be corrupted.
   0.794 Error CrashHandler.cpp:230: Received SIGSEGV
   1.553 Warning Logger.cpp:369: Symbols.size() == 16, usedSize == 11
Factorio crashed. Generating symbolized stacktrace, please wait ...
   2.305 Warning Logger.cpp:369: Symbols.size() == 15, usedSize == 10
#0  0x000000000063581b in writeStackTrace at /tmp/factorio-yTXwg7/src/Util/CrashHandler.cpp:105
#1  0x0000000000635ab4 in SignalHandler at /tmp/factorio-yTXwg7/src/Util/CrashHandler.cpp:235
#2  0x00007f644da800e0 in ?? at ??:0
#3  0x00000000004a0ec0 in ID<AchievementPrototype, unsigned short>::ID(ID<AchievementPrototype, unsigned short> const&) at /tmp/factorio-yTXwg7/src/ID/ID.hpp:24
#4  0x0000000000b8233e in getID at /tmp/factorio-yTXwg7/src/ID/Prototype.hpp:21
#5  0x0000000000c76be0 in getID at /tmp/factorio-yTXwg7/src/Achievement/Achievement.cpp:28
#6  0x0000000000c905f1 in addToAchievementsByID at /tmp/factorio-yTXwg7/src/Achievement/AchievementStats.cpp:130
#7  0x0000000000d0849f in addAchievement at /tmp/factorio-yTXwg7/src/Achievement/AchievementStats.cpp:125
#8  0x00007f644da6cb45 in addGlobalAchievements at /tmp/factorio-yTXwg7/src/Achievement/AchievementStats.cpp:86
#9  0x000000000040ad29 in PlayerData::PlayerData() at /tmp/factorio-yTXwg7/src/PlayerData.cpp:139
   2.305 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[1]+  Exit 1                  ./factorio

------------------------------------------------------------

$ cat factorio-current.log 
   0.000 2017-06-05 14:41:27; Factorio 0.14.23 (build 25374, linux64, alpha)
   0.032 Operating system: Linux (Debian 8.8)
   0.032 Program arguments: "./factorio" 
   0.032 Read data path: /home/beco/Programs/factorio/data
   0.032 Write data path: /home/beco/Programs/factorio
   0.032 Binaries path: /home/beco/Programs/factorio/bin
   0.049 System info: [CPU:        Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 4 cores, RAM: 7909MB]
   0.051 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.054 Available display adapters: 1
   0.054  [0]: resolution 1366x768px at [0,0]
   0.054 Create display on adapter 0. Size 1280x720 at position [33, 6].
   0.104 Initialised OpenGL:[0] Mesa DRI Intel(R) Sandybridge Mobile ; driver: 3.0 Mesa 10.3.2
   0.149 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
   0.256 Loading mod core 0.0.0 (data.lua)
   0.275 Loading mod base 0.14.23 (data.lua)
   0.405 Checksum for core: 1291735968
   0.405 Checksum for mod base: 786624017
   0.793 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1496630591
   0.793 Info PlayerData.cpp:62: Cloud player-data.json unavailable
   0.793 Error PlayerData.cpp:129: Failed to load achievement data: Couldn't read from input file. File could be corrupted.
   0.794 Error CrashHandler.cpp:230: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
   1.553 Warning Logger.cpp:369: Symbols.size() == 16, usedSize == 11
#0  0x000000000085a16d in logStacktrace at /tmp/factorio-yTXwg7/src/Util/Logger.cpp:391
#1  0x000000000063581b in writeStackTrace at /tmp/factorio-yTXwg7/src/Util/CrashHandler.cpp:105
#2  0x0000000000635ab4 in SignalHandler at /tmp/factorio-yTXwg7/src/Util/CrashHandler.cpp:235
#3  0x00007f644da800e0 in ?? at ??:0
#4  0x00000000004a0ec0 in ID<AchievementPrototype, unsigned short>::ID(ID<AchievementPrototype, unsigned short> const&) at /tmp/factorio-yTXwg7/src/ID/ID.hpp:24
#5  0x0000000000b8233e in getID at /tmp/factorio-yTXwg7/src/ID/Prototype.hpp:21
#6  0x0000000000c76be0 in getID at /tmp/factorio-yTXwg7/src/Achievement/Achievement.cpp:28
#7  0x0000000000c905f1 in addToAchievementsByID at /tmp/factorio-yTXwg7/src/Achievement/AchievementStats.cpp:130
#8  0x0000000000d0849f in addAchievement at /tmp/factorio-yTXwg7/src/Achievement/AchievementStats.cpp:125
#9  0x00007f644da6cb45 in addGlobalAchievements at /tmp/factorio-yTXwg7/src/Achievement/AchievementStats.cpp:86
#10 0x000000000040ad29 in PlayerData::PlayerData() at /tmp/factorio-yTXwg7/src/PlayerData.cpp:139
   2.305 Warning Logger.cpp:369: Symbols.size() == 15, usedSize == 10
   2.305 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
I was with the game opened when my computer had a problem, and I rebooted. After that, the game won't start anymore.

Do I need to delete/clean some files?

Thank you any help.

Beco
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kovarex
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Re: Can't run - crashes

Post by kovarex »

It seems that your "achievements.dat" file got corrupted. You should delete it. It will most probably fix your problem.
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beco
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Re: Can't run - crashes

Post by beco »

Thank you, kovarex. Problem solved.

Did I lose any important data in this file?
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Loewchen
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Re: Can't run - crashes

Post by Loewchen »

beco wrote: Did I lose any important data in this file?
Your local achievements will now be reset.
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