[15.16] Crash after: "Could not resolve host: auth.factorio.com"

Bugs that we were not able to reproduce, and/or are waiting for more detailed info.
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cpw
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[15.16] Crash after: "Could not resolve host: auth.factorio.com"

Post by cpw »

Just received a crash to desktop, looks like it failed to lookup auth.factorio.com (temporary NS glitch?) and then crashed to desktop with a segfault.

Attached is the current log.
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factorio-current.log
(5.55 KiB) Downloaded 98 times
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Loewchen
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Re: [15.16] Crash after: "Could not resolve host: auth.factorio.com"

Post by Loewchen »

Code: Select all

   0.000 2017-05-27 23:11:17; Factorio 0.15.16 (build 30063, linux64, alpha)
   0.063 Operating system: Linux (Debian 9.0)
   0.063 Program arguments: "/home/cpw/factorio/bin/x64/factorio" 
   0.063 Read data path: /home/cpw/factorio/data
   0.063 Write data path: /home/cpw/factorio
   0.063 Binaries path: /home/cpw/factorio/bin
   0.071 System info: [CPU:        Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 8 cores, RAM: 32125MB]
   0.071 Display options: [FullScreen: 0] [VSync: 1] [UIScale: 90%] [MultiSampling: OFF] [Screen: 0]
   0.221 Available display adapters: 3
   0.221  [0]: resolution 1920x1080px at [1920,0]
   0.221  [1]: resolution 1920x1080px at [3840,0]
   0.221  [2]: resolution 1920x1080px at [0,0]
   0.221 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.345 Initialised OpenGL:[0] GeForce GTX 960/PCIe/SSE2; driver: 4.5.0 NVIDIA 375.39
   0.346     Video memory size (dedicated/total available/current available): 2048/2048/1419 MB
   0.372 Graphics settings preset: high
   0.372 Graphics options: [Graphics quality: normal] [Video memory usage: all] [Light scale: 100%] [DXT: false]
   0.428 Error ModManager.cpp:638: Mod package read error. File /home/cpw/factorio/mods/mods.zip/info.json not found
   0.433 Loading mod settings folk-shuttle 0.1.12 (settings.lua)
   0.433 Loading mod settings rso-mod 3.3.0 (settings.lua)
   0.433 Loading mod settings helmod 0.5.2 (settings.lua)
   0.434 Loading mod settings PickerExtended 2.6.1 (settings.lua)
   0.438 Loading mod core 0.0.0 (data.lua)
   0.448 Loading mod base 0.15.16 (data.lua)
   0.537 Loading mod folk-shuttle 0.1.12 (data.lua)
   0.598 Loading mod rso-mod 3.3.0 (data.lua)
   0.666 Loading mod helmod 0.5.2 (data.lua)
   0.732 Loading mod PickerExtended 2.6.1 (data.lua)
   0.803 Loading mod base 0.15.16 (data-updates.lua)
   0.905 Loading mod rso-mod 3.3.0 (data-updates.lua)
   0.969 Loading mod PickerExtended 2.6.1 (data-updates.lua)
   1.034 Loading mod folk-shuttle 0.1.12 (data-final-fixes.lua)
   1.126 Loading mod helmod 0.5.2 (data-final-fixes.lua)
   1.192 Loading mod PickerExtended 2.6.1 (data-final-fixes.lua)
   1.255 Checksum for core: 2224076952
   1.255 Checksum of base: 2355693671
   1.255 Checksum of folk-shuttle: 1683465919
   1.255 Checksum of rso-mod: 3967333308
   1.255 Checksum of AutoDeconstruct: 0
   1.255 Checksum of helmod: 1882751409
   1.255 Checksum of PickerExtended: 574481161
   1.359 Info PlayerData.cpp:56: Local player-data.json available, timestamp 1495910277
   1.359 Info PlayerData.cpp:63: Cloud player-data.json unavailable
   1.432 Loaded shader file /home/cpw/factorio/data/core/graphics/shaders/game.glsl
   1.432 Loaded shader file /home/cpw/factorio/data/core/graphics/shaders/zoom-to-world.glsl
   1.444 Initial atlas bitmap size is 16384
   1.448 Created atlas bitmap 16384x8142
   1.449 Created atlas bitmap 8192x2101
   1.450 Created atlas bitmap 8192x3318
   1.450 Created atlas bitmap 4096x3652
   1.451 Created atlas bitmap 4096x1568
   1.451 Created atlas bitmap 4096x1868
   2.856 Atlases loaded from disk cache.
   3.666 Sprites loaded
   3.666 Convert atlas 4096x3652 to: mipmap 
   3.781 Convert atlas 4096x1568 to: mipmap 
   3.829 Convert atlas 4096x1868 to: trilinear-filtering 
   3.887 Loading sounds...
   5.747 Warning ControlInput.cpp:292: Unknown control input string "PAD +"
   5.747 Warning ControlInput.cpp:292: Unknown control input string "PAD -"
   5.747 Warning ControlInput.cpp:292: Unknown control input string "CONTROL + SHIFT + ENTER"
   5.748 Warning ControlInput.cpp:292: Unknown control input string "PAD 0"
   5.748 Warning ControlInput.cpp:292: Unknown control input string "PAD DELETE"
   5.748 Warning ControlInput.cpp:292: Unknown control input string "KEY68"
   5.748 Custom inputs active: 31
   5.748 Info Updater.cpp:751: Downloading https://updater.factorio.com/get-available-versions?username=cpw&token=<private>&apiVersion=2
  16.268 Info Updater.cpp:761: Download failed (Timeout was reached -- Resolving timed out after 10519 milliseconds)
  16.293 Factorio initialised
  26.795 Joining game 192.227.130.190:34197
  26.795 Info UDPSocket.cpp:33: Opening socket
  26.795 Info ClientMultiplayerManager.cpp:539: MapTick(-1) changing state from(Ready) to(Connecting)
  26.939 Connection refused
  26.939 Info ClientMultiplayerManager.cpp:177: Quitting multiplayer connection.
  26.939 Info ClientMultiplayerManager.cpp:539: MapTick(-1) changing state from(Connecting) to(Disconnected)
  26.940 Info HttpSharedState.cpp:44: Downloading https://auth.factorio.com/generate-user-server-key
  37.458 code:6, 6; Could not resolve host: auth.factorio.com
  37.458 Info HttpSharedState.cpp:111: Status code: 0
  37.458 Info AuthServerConnector.cpp:16: Downloading from auth server failed: Could not resolve host: auth.factorio.com
  37.459 Error CrashHandler.cpp:232: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
#0  0x0000000000b8d0cd in Logger::logStacktrace(StackTraceInfo*) at /tmp/factorio-Wdccag/src/Util/Logger.cpp:421
#1  0x000000000073fe80 in CrashHandler::writeStackTrace() at /tmp/factorio-Wdccag/src/Util/CrashHandler.cpp:105
#2  0x0000000000740104 in CrashHandler::SignalHandler(int) at /tmp/factorio-Wdccag/src/Util/CrashHandler.cpp:237
#3  0x00007ffbaecb0030 in ?? at ??:0
#4  0x0000000008d81e90 in ?? at ??:0
  38.808 Error Util.cpp:80: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
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Rseding91
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Re: [15.16] Crash after: "Could not resolve host: auth.factorio.com"

Post by Rseding91 »

Are you able to reproduce the crash by forcing auth.factorio.com to fail to resolve? The stack trace says it recorded the error then something sent a SIGSEV and it exited with a stack trace. There's nothing indicating that the auth error actually caused the crash since the line it's recorded from simply logs the error and throws (which would be caught in another location and the game exited with an error in the log stating why it exited).
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