[0.14.23] Crash on startup

Bugs that we were not able to reproduce, and/or are waiting for more detailed info.
eirikh1996
Manual Inserter
Manual Inserter
Posts: 1
Joined: Fri May 19, 2017 6:53 am
Contact:

[0.14.23] Crash on startup

Post by eirikh1996 »

when the game loads after launching, when just ore than half of the game is loaded, the game crashes and an error message pops up

Log file:

Code: Select all

  0.007 2017-05-19 08:41:57; Factorio 0.14.23 (build 25374, win64, steam)
   0.008 Operating system: Windows 10 (version 1607) 
   0.008 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.008 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.008 Write data path: C:/Users/Eirik Hetland/AppData/Roaming/Factorio
   0.008 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.081 System info: [CPU: AMD A8-7410 APU with AMD Radeon R5 Graphics    , 4 cores, RAM: 7103MB]
   0.084 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.086 Available display adapters: 1
   0.086  [0]: \\.\DISPLAY1 - AMD Radeon(TM) R5 Graphics {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.086 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.539 Initialised Direct3D:[0] AMD Radeon(TM) R5 Graphics; driver: aticfx64.dll 8.17.10.1404
   0.583     Video memory size (dedicated video/dedicated system/shared system/available): 1005/0/3551/4092 MB
   1.434 DSound: Starting _dsound_update thread
   1.434 DSound: Enter _dsound_update; tid=6040
   1.434 Device reset internal.
   1.664 Desktop composition is active.
   1.665 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: auto]
   2.301 Loading mod core 0.0.0 (data.lua)
   2.440 Loading mod base 0.14.23 (data.lua)
   3.059 Checksum for core: 1291735968
   3.059 Checksum for mod base: 786624017
   4.336 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1495142062
   4.336 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1494486683
   4.756 Initial atlas bitmap size is 16384
   4.762 Created atlas bitmap 16384x3847
   4.856 Created atlas bitmap 4096x4088
   4.955 Created atlas bitmap 4096x4096
   5.032 Created atlas bitmap 4096x3960
   5.033 Created atlas bitmap 4096x968
   5.034 Created atlas bitmap 4096x3652
 359.039 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ffc04e523e8
ModuleBase: 0x00007ff678ce0000, ImageSize: 01249000, RelativeAddress: 8c1723e8
 359.039 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=0000000000000000, rcx=0000000000000000,
rdx=0000000000000000, rsi=0000021814fd4f78, rdi=0000000000000001,
rip=00007ffc04e523e8, rsp=0000003d6b8ff4a0, rbp=0000021814fd8478,
 r8=0000003d6b8ff448,  r9=0000021814fd8478, r10=0000000000000000,
r11=0000000000000246, r12=00000218128e9c90, r13=0000000000000000,
r14=0000000000000001, r15=0000000000000000
 359.039 Crashed in C:\WINDOWS\SYSTEM32\atiumd64.dll (0x00007ffc04de0000 - 0x00007ffc05639000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-bvc8bs\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-bvc8bs\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-bvc8bs\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-bvc8bs\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-bvc8bs\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3A404F77)
00007FFC3A404F77 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC10AAB)
00007FFC3DC10AAB (ntdll): (filename not available): RtlGetProcessHeaps
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC10A71)
00007FFC3DC10A71 (ntdll): (filename not available): RtlGetProcessHeaps
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC2DC50)
00007FFC3DC2DC50 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC16BD6)
00007FFC3DC16BD6 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC25C42)
00007FFC3DC25C42 (ntdll): (filename not available): RtlRaiseStatus
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC2AB9D)
00007FFC3DC2AB9D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBC9913)
00007FFC3DBC9913 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC29CBA)
00007FFC3DC29CBA (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC04E523E8)
00007FFC04E523E8 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC04DE6483)
00007FFC04DE6483 (atiumd64): (filename not available): DllMain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC36210162)
00007FFC36210162 (aticfx64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3621BFE2)
00007FFC3621BFE2 (aticfx64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC05D3D196)
00007FFC05D3D196 (d3d9): (filename not available): Direct3DCreate9
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3B1140D9)
00007FFC3B1140D9 (GDI32): (filename not available): CreateSolidBrush
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBD34D5)
00007FFC3DBD34D5 (ntdll): (filename not available): TpWaitForWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBD31DD)
00007FFC3DBD31DD (ntdll): (filename not available): TpWaitForWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBD3040)
00007FFC3DBD3040 (ntdll): (filename not available): TpWaitForWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBCF450)
00007FFC3DBCF450 (ntdll): (filename not available): TpSetWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBB36E3)
00007FFC3DBB36E3 (ntdll): (filename not available): RtlReleaseSRWLockExclusive
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3D148364)
00007FFC3D148364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBE70D1)
00007FFC3DBE70D1 (ntdll): (filename not available): RtlUserThreadStart
 367.244 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
User avatar
Klonan
Factorio Staff
Factorio Staff
Posts: 5311
Joined: Sun Jan 11, 2015 2:09 pm
Contact:

Re: [Graphical] Crash on startup

Post by Klonan »

eirikh1996 wrote:when the game loads after launching, when just ore than half of the game is loaded, the game crashes and an error message pops up

Log file:

Code: Select all

  0.007 2017-05-19 08:41:57; Factorio 0.14.23 (build 25374, win64, steam)
   0.008 Operating system: Windows 10 (version 1607) 
   0.008 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.008 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.008 Write data path: C:/Users/Eirik Hetland/AppData/Roaming/Factorio
   0.008 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.081 System info: [CPU: AMD A8-7410 APU with AMD Radeon R5 Graphics    , 4 cores, RAM: 7103MB]
   0.084 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.086 Available display adapters: 1
   0.086  [0]: \\.\DISPLAY1 - AMD Radeon(TM) R5 Graphics {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.086 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.539 Initialised Direct3D:[0] AMD Radeon(TM) R5 Graphics; driver: aticfx64.dll 8.17.10.1404
   0.583     Video memory size (dedicated video/dedicated system/shared system/available): 1005/0/3551/4092 MB
   1.434 DSound: Starting _dsound_update thread
   1.434 DSound: Enter _dsound_update; tid=6040
   1.434 Device reset internal.
   1.664 Desktop composition is active.
   1.665 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: auto]
   2.301 Loading mod core 0.0.0 (data.lua)
   2.440 Loading mod base 0.14.23 (data.lua)
   3.059 Checksum for core: 1291735968
   3.059 Checksum for mod base: 786624017
   4.336 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1495142062
   4.336 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1494486683
   4.756 Initial atlas bitmap size is 16384
   4.762 Created atlas bitmap 16384x3847
   4.856 Created atlas bitmap 4096x4088
   4.955 Created atlas bitmap 4096x4096
   5.032 Created atlas bitmap 4096x3960
   5.033 Created atlas bitmap 4096x968
   5.034 Created atlas bitmap 4096x3652
 359.039 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ffc04e523e8
ModuleBase: 0x00007ff678ce0000, ImageSize: 01249000, RelativeAddress: 8c1723e8
 359.039 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=0000000000000000, rcx=0000000000000000,
rdx=0000000000000000, rsi=0000021814fd4f78, rdi=0000000000000001,
rip=00007ffc04e523e8, rsp=0000003d6b8ff4a0, rbp=0000021814fd8478,
 r8=0000003d6b8ff448,  r9=0000021814fd8478, r10=0000000000000000,
r11=0000000000000246, r12=00000218128e9c90, r13=0000000000000000,
r14=0000000000000001, r15=0000000000000000
 359.039 Crashed in C:\WINDOWS\SYSTEM32\atiumd64.dll (0x00007ffc04de0000 - 0x00007ffc05639000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-bvc8bs\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-bvc8bs\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-bvc8bs\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-bvc8bs\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-bvc8bs\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3A404F77)
00007FFC3A404F77 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC10AAB)
00007FFC3DC10AAB (ntdll): (filename not available): RtlGetProcessHeaps
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC10A71)
00007FFC3DC10A71 (ntdll): (filename not available): RtlGetProcessHeaps
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC2DC50)
00007FFC3DC2DC50 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC16BD6)
00007FFC3DC16BD6 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC25C42)
00007FFC3DC25C42 (ntdll): (filename not available): RtlRaiseStatus
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC2AB9D)
00007FFC3DC2AB9D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBC9913)
00007FFC3DBC9913 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DC29CBA)
00007FFC3DC29CBA (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC04E523E8)
00007FFC04E523E8 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC04DE6483)
00007FFC04DE6483 (atiumd64): (filename not available): DllMain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC36210162)
00007FFC36210162 (aticfx64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3621BFE2)
00007FFC3621BFE2 (aticfx64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC05D3D196)
00007FFC05D3D196 (d3d9): (filename not available): Direct3DCreate9
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3B1140D9)
00007FFC3B1140D9 (GDI32): (filename not available): CreateSolidBrush
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBD34D5)
00007FFC3DBD34D5 (ntdll): (filename not available): TpWaitForWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBD31DD)
00007FFC3DBD31DD (ntdll): (filename not available): TpWaitForWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBD3040)
00007FFC3DBD3040 (ntdll): (filename not available): TpWaitForWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBCF450)
00007FFC3DBCF450 (ntdll): (filename not available): TpSetWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBB36E3)
00007FFC3DBB36E3 (ntdll): (filename not available): RtlReleaseSRWLockExclusive
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3D148364)
00007FFC3D148364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3DBE70D1)
00007FFC3DBE70D1 (ntdll): (filename not available): RtlUserThreadStart
 367.244 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
Thanks for the report,

Does your issue persist in 0.15?
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