crash on start up

leedlelord · Post by **leedlelord** » Sat Mar 26, 2016 11:56 pm

just got the game yesterday and now i have a crash on start up (doesn't load at all and white screens)

please help!

Post by **Rseding91** » Sun Mar 27, 2016 12:50 am

Please post the game log file and your system specs.

manuel171 · Post by **manuel171** » Mon Mar 28, 2016 3:37 pm

i have a crash on start up (doesn't load at all and white screens)

please help it says something about the graphics and the small pole and the size please help

Post by **Smarty** » Mon Mar 28, 2016 3:45 pm

both of you could try this viewtopic.php?f=7&t=9300

Post by **posila** » Mon Mar 28, 2016 3:47 pm

manuel171 wrote:i have a crash on start up (doesn't load at all and white screens) please help it says something about the graphics and the small pole and the size please help

I will assume you have the game on Steam. Please post here factorio-current.log located at %appdata%\Factorio\
Try to verify integrity of game cache in Steam, it is possible some of the game files were corrupted on download.

manuel171 · Post by **manuel171** » Mon Mar 28, 2016 5:24 pm

well thanks all of you guys but it does'nt work the game says sprite outsides of base graphics entity small electric pole/small electric pole.png at 491, 123, size 1x1 of 479x124. and yes i have the game on steam

Post by **kovarex** » Mon Mar 28, 2016 5:27 pm

manuel171 wrote:well thanks all of you guys but it does'nt work the game says sprite outsides of base graphics entity small electric pole/small electric pole.png at 491, 123, size 1x1 of 479x124. and yes i have the game on steam

It looks like a corrupt data file, try to recheck the data file, or reinstall the game.

manuel171 · Post by **manuel171** » Mon Mar 28, 2016 5:38 pm

i recheck the field and i reinstall the game like 4 times and it does'nt work and if is a corrupt file what i have to do

Post by **posila** » Mon Mar 28, 2016 5:48 pm

manuel171 wrote:well thanks all of you guys but it does'nt work the game says sprite outsides of base graphics entity small electric pole/small electric pole.png at 491, 123, size 1x1 of 479x124. and yes i have the game on steam

It also might be something wrong with crop-cache.dat ... it is in the same location as logs (%appdata%\Factorio) ... delete it and try to run the game again.

Post by **posila** » Mon Mar 28, 2016 5:52 pm

Please don't highjack this thread with any other crashes ... this thread is waiting for leedlelord to provide his log.

manuel171 · Post by **manuel171** » Mon Mar 28, 2016 6:04 pm

well thank you very much the game now start but if i have any problem again im gonna tell you. okey. thanks a lot

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