[Pending] Game Crashes After A Random Period Of Time

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scottdavies00
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[Pending] Game Crashes After A Random Period Of Time

Post by scottdavies00 »

Whenever I start factorio I usually get about 5-10 mins of gameplay before the game randomly crashes and I have to open the task manager to close the program and start it again and the same problem will occur after I have done that. This happens every time I play the game and on every version I have played including 0.13.9. I would much appreciate it if you could fix this or tell me how I can.

System Specs

CPU: i7 4770k
GPU: Gtx 780
Memory: 8GB
Operating System: Win 10 x64
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Loewchen
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Re: Game Crashes After A Random Period Of Time

Post by Loewchen »

Update the game to the current latest version, if it happens again, post the log-file.
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scottdavies00
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Re: Game Crashes After A Random Period Of Time

Post by scottdavies00 »

Code: Select all

0.000 2016-08-01 15:35:21; Factorio 0.13.9 (build 23372, win64, steam)
   0.000 Operating system: Windows 10 
   0.000 Program arguments: "E:\Steam\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.000 Read data path: E:/Steam/Steam/steamapps/common/Factorio/data
   0.000 Write data path: C:/Users/Scott/AppData/Roaming/Factorio
   0.000 Binaries path: E:/Steam/Steam/steamapps/common/Factorio/bin
   0.011 Graphics options: [FullScreen: true] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: all] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.011 Available display adapters: 1
   0.011  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 780 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.011 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.050 Initialised Direct3D:[0] NVIDIA GeForce GTX 780; driver: nvd3dumx.dll 10.18.13.6881
   0.052     Video memory size (dedicated video/dedicated system/shared system/available): 3039/0/4065/4088 MB
   0.081 Desktop composition is active.
   0.136 Loading mod core 0.0.0 (data.lua)
   0.140 Loading mod base 0.13.9 (data.lua)
   0.232 Checksum for core: 1287107447
   0.232 Checksum for mod base: 2251615999
   0.573 Initial atlas bitmap size is 16384
   0.575 Created atlas bitmap 16384x9334
   0.931 Created atlas bitmap 4096x968
   5.192 Sprites loaded
   5.192 Convert atlas 4096x968 to: trilinear-filtering 
   5.515 Loading sounds...
   6.637 Custom inputs active: 0
   6.668 Factorio initialised
   6.681 Game is running on selected version branch on Steam.
 236.425 Loading map C:/Users\Scott\AppData\Roaming\Factorio\saves\_autosave3.zip
 236.487 Info Scenario.cpp:127: Map version 0.13.9-2
 236.667 Checksum for script C:/Users/Scott/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 900459546
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kinnom
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Re: Game Crashes After A Random Period Of Time

Post by kinnom »

the current version is 0.13.13, you're still using 0.13.9
no yes yes no yes no yes yes
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Loewchen
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Re: Game Crashes After A Random Period Of Time

Post by Loewchen »

Thx but the idea was that you post the log after you update and it still crashes. ;)
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kinnom
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Re: Game Crashes After A Random Period Of Time

Post by kinnom »

but the log indicates he's still playin 0.13.9
no yes yes no yes no yes yes
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Salathon
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Re: [Pending] Game Crashes After A Random Period Of Time

Post by Salathon »

I have the exact same problem. I have upgraded to the latest experimental and tried it on other options as well. most recent log is below takes up to 5 minutes to be able to relaunch the game after crash. running through steam.

Code: Select all

0.009 2016-08-07 12:23:52; Factorio 0.13.15 (build 23843, win64, steam)
   0.009 Operating system: Windows 10 
   0.009 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.009 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.009 Write data path: C:/Users/HN Oconnor/AppData/Roaming/Factorio
   0.009 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.117 Graphics options: [FullScreen: false] [VSync: false] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.124 Available display adapters: 1
   0.125  [0]: \\.\DISPLAY1 - AMD Radeon(TM) R6 Graphics {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.127 Create display on adapter 0. Size 1280x720 at position [310, 162].
   3.389 Initialised OpenGL:[0] AMD Radeon R8 M365DX; driver: 4.5.13399 Compatibility Profile Context 15.201.1101.0
   3.765 Desktop composition is active.
   4.110 Loading mod core 0.0.0 (data.lua)
   4.128 Loading mod base 0.13.15 (data.lua)
   4.575 Checksum for core: 2228900852
   4.575 Checksum for mod base: 2626002353
   5.941 Info PlayerData.cpp:47: Local player-data.json unavailable
   5.941 Info PlayerData.cpp:52: Cloud player-data.json unavailable
 163.714 Initial atlas bitmap size is 16384
 163.733 Created atlas bitmap 16384x6373
 163.736 Created atlas bitmap 4096x968
1031.105 Sprites loaded
1031.105 Convert atlas 4096x968 to: trilinear-filtering 
1032.815 Loading sounds...
1038.944 Custom inputs active: 0
1039.266 Factorio initialised
1132.125 Info Scenario.cpp:127: Map version 0.13.15-0
1132.535 Checksum for script C:/Users/HN Oconnor/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 900459546
1802.069 Error CrashHandler.cpp:135: Exception Code: c0000005, Address: 0000000076375947
ModuleBase: 00007FF601290000, ImageSize: 010fe000, RelativeAddress: 750e5947
1802.069 Error CrashHandler.cpp:145: Exception Context:
rax=0000000000000000, rbx=0000000000000000, rcx=000000003ee7b533,
rdx=000001e2c6ec30e0, rsi=000001e2c23f38e8, rdi=000001e2c71f5d10,
rip=0000000076375947, rsp=000000bee57ff060, rbp=000000bee57ff0d8,
 r8=0000000000000002,  r9=0000000000000000, r10=000000007ffe0008,
r11=000000007ffe03b0, r12=0000000000000001, r13=000001e2c23eb8d8,
r14=000000003ee7b46b, r15=000001e2c23eb8d8
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-cuskg0\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (155): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB38F47E1E)
00007FFB38F47E1E (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD65563)
00007FFB3BD65563 (ntdll): (filename not available): TpDbgDumpHeapUsage
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD658E9)
00007FFB3BD658E9 (ntdll): (filename not available): TpDbgDumpHeapUsage
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD1D140)
00007FFB3BD1D140 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD05B26)
00007FFB3BD05B26 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD14C52)
00007FFB3BD14C52 (ntdll): (filename not available): RtlRaiseStatus
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD19AFD)
00007FFB3BD19AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BCA4FE9)
00007FFB3BCA4FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD18C0A)
00007FFB3BD18C0A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076375947)
0000000076375947 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB391C4C2B)
00007FFB391C4C2B (GDI32): (filename not available): SetDCBrushColor
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC78649)
00007FFB3BC78649 (ntdll): (filename not available): RtlCreateTimer
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC77502)
00007FFB3BC77502 (ntdll): (filename not available): RtlRegisterWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC754B2)
00007FFB3BC754B2 (ntdll): (filename not available): RtlpLoadUserUIByPolicy
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC79905)
00007FFB3BC79905 (ntdll): (filename not available): TpAllocWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC9BCFE)
00007FFB3BC9BCFE (ntdll): (filename not available): RtlAcquireSRWLockShared
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB390E8102)
00007FFB390E8102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BCCC5B4)
00007FFB3BCCC5B4 (ntdll): (filename not available): RtlUserThreadStart
1804.754 Error CrashHandler.cpp:106: Map tick at moment of crash: 38423
1804.754 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
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Loewchen
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Re: [Pending] Game Crashes After A Random Period Of Time

Post by Loewchen »

Salathon wrote:I have the exact same problem. I have upgraded to the latest experimental and tried it on other options as well. most recent log is below takes up to 5 minutes to be able to relaunch the game after crash. running through steam.

Code: Select all

0.009 2016-08-07 12:23:52; Factorio 0.13.15 (build 23843, win64, steam)
   0.009 Operating system: Windows 10 
   0.009 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.009 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.009 Write data path: C:/Users/HN Oconnor/AppData/Roaming/Factorio
   0.009 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.117 Graphics options: [FullScreen: false] [VSync: false] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.124 Available display adapters: 1
   0.125  [0]: \\.\DISPLAY1 - AMD Radeon(TM) R6 Graphics {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.127 Create display on adapter 0. Size 1280x720 at position [310, 162].
   3.389 Initialised OpenGL:[0] AMD Radeon R8 M365DX; driver: 4.5.13399 Compatibility Profile Context 15.201.1101.0
   3.765 Desktop composition is active.
   4.110 Loading mod core 0.0.0 (data.lua)
   4.128 Loading mod base 0.13.15 (data.lua)
   4.575 Checksum for core: 2228900852
   4.575 Checksum for mod base: 2626002353
   5.941 Info PlayerData.cpp:47: Local player-data.json unavailable
   5.941 Info PlayerData.cpp:52: Cloud player-data.json unavailable
 163.714 Initial atlas bitmap size is 16384
 163.733 Created atlas bitmap 16384x6373
 163.736 Created atlas bitmap 4096x968
1031.105 Sprites loaded
1031.105 Convert atlas 4096x968 to: trilinear-filtering 
1032.815 Loading sounds...
1038.944 Custom inputs active: 0
1039.266 Factorio initialised
1132.125 Info Scenario.cpp:127: Map version 0.13.15-0
1132.535 Checksum for script C:/Users/HN Oconnor/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 900459546
1802.069 Error CrashHandler.cpp:135: Exception Code: c0000005, Address: 0000000076375947
ModuleBase: 00007FF601290000, ImageSize: 010fe000, RelativeAddress: 750e5947
1802.069 Error CrashHandler.cpp:145: Exception Context:
rax=0000000000000000, rbx=0000000000000000, rcx=000000003ee7b533,
rdx=000001e2c6ec30e0, rsi=000001e2c23f38e8, rdi=000001e2c71f5d10,
rip=0000000076375947, rsp=000000bee57ff060, rbp=000000bee57ff0d8,
 r8=0000000000000002,  r9=0000000000000000, r10=000000007ffe0008,
r11=000000007ffe03b0, r12=0000000000000001, r13=000001e2c23eb8d8,
r14=000000003ee7b46b, r15=000001e2c23eb8d8
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-cuskg0\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (155): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB38F47E1E)
00007FFB38F47E1E (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD65563)
00007FFB3BD65563 (ntdll): (filename not available): TpDbgDumpHeapUsage
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD658E9)
00007FFB3BD658E9 (ntdll): (filename not available): TpDbgDumpHeapUsage
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD1D140)
00007FFB3BD1D140 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD05B26)
00007FFB3BD05B26 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD14C52)
00007FFB3BD14C52 (ntdll): (filename not available): RtlRaiseStatus
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD19AFD)
00007FFB3BD19AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BCA4FE9)
00007FFB3BCA4FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BD18C0A)
00007FFB3BD18C0A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076375947)
0000000076375947 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB391C4C2B)
00007FFB391C4C2B (GDI32): (filename not available): SetDCBrushColor
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC78649)
00007FFB3BC78649 (ntdll): (filename not available): RtlCreateTimer
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC77502)
00007FFB3BC77502 (ntdll): (filename not available): RtlRegisterWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC754B2)
00007FFB3BC754B2 (ntdll): (filename not available): RtlpLoadUserUIByPolicy
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC79905)
00007FFB3BC79905 (ntdll): (filename not available): TpAllocWait
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BC9BCFE)
00007FFB3BC9BCFE (ntdll): (filename not available): RtlAcquireSRWLockShared
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB390E8102)
00007FFB390E8102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB3BCCC5B4)
00007FFB3BCCC5B4 (ntdll): (filename not available): RtlUserThreadStart
1804.754 Error CrashHandler.cpp:106: Map tick at moment of crash: 38423
1804.754 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
I don't see that this is related, please make a dedicated report.
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