[0.12.26][pending] Unexpected error occured

Bugs that we were not able to reproduce, and/or are waiting for more detailed info.
nickkk903
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[0.12.26][pending] Unexpected error occured

Post by nickkk903 »

Just purchased this game and keep getting this crash after a few minutes of gameplay. Cannot finish the first part of the campaign before it crashes.

Code: Select all

0.001 2016-03-19 20:48:02; Factorio 0.12.26 (Build 17762, win64)
   0.001 Operating system: Windows 10 
   0.001 Program arguments: "H:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: H:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Nick/AppData/Roaming/Factorio
   0.001 Binaries path: H:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.013 Available display adapters: 2
   0.013  [0]: \\.\DISPLAY9 - NVIDIA GeForce GTX 980 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.014  [1]: \\.\DISPLAY10 - NVIDIA GeForce GTX 980 {0x01, [1920,0], 1920x1080, 32bit, 60Hz}
   0.071 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.378 Initialised Direct3D:[0] NVIDIA GeForce GTX 980; driver: nvd3dumx.dll 10.18.13.6451
   0.421 Desktop composition is active.
   0.421 Graphics options: [FullScreen: true] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: all] [Light scale: 20%] [Screen: 255]
   0.479 Loading mod core 0.0.0 (data.lua)
   0.482 Loading mod base 0.12.26 (data.lua)
   0.826 Initial atlas bitmap size is 16384
   0.828 Created atlas bitmap 16384x7762
   6.428 Factorio initialised
   8.682 Applying migration: Base Mod: 2015-07-02_Factorio_0.12.0.lua
   8.687 Applying migration: Base Mod: 2015-10-02_Factorio_0.12.9.lua
   8.688 Applying migration: Base Mod: 2015-11-14_Factorio_0.12.11.lua
   8.688 Applying migration: Base Mod: 2016-03-05_Factorio_0.12.26.lua
   8.793 Info Scenario.cpp:124: Map version 0.12.26-0
 234.299 Applying migration: Base Mod: 2015-07-02_Factorio_0.12.0.lua
 234.302 Applying migration: Base Mod: 2015-10-02_Factorio_0.12.9.lua
 234.303 Applying migration: Base Mod: 2015-11-14_Factorio_0.12.11.lua
 234.303 Applying migration: Base Mod: 2016-03-05_Factorio_0.12.26.lua
 234.349 Info Scenario.cpp:124: Map version 0.12.26-0
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-vtnylx\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-vtnylx\src\util\logger.cpp (298): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-vtnylx\src\util\logger.cpp (352): Logger::logStacktrace
c:\cygwin64\tmp\factorio-vtnylx\src\util\crashhandler.cpp (84): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-vtnylx\src\util\crashhandler.cpp (104): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF99DC77E1E)
00007FF99DC77E1E (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9A154D998)
00007FF9A154D998 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9A1535B26)
00007FF9A1535B26 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9A1549AED)
00007FF9A1549AED (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9A14D4FE9)
00007FF9A14D4FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9A1548BFA)
00007FF9A1548BFA (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF976F1B680)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF976F1B680)
00007FF976F1B680 (d3d9): (filename not available): (function-name not available)
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\win\d3d_disp.cpp (1518): d3d_display_thread_proc
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\threads.c (95): detached_thread_func_trampoline
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\win\wxthread.c (38): thread_proc_trampoline
f:\dd\vctools\crt\crtw32\startup\threadex.c (376): _callthreadstartex
f:\dd\vctools\crt\crtw32\startup\threadex.c (354): _threadstartex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF99FE78102)
00007FF99FE78102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9A14FC5B4)
00007FF9A14FC5B4 (ntdll): (filename not available): RtlUserThreadStart
 343.647 Error Util.cpp:77: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.
posila
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Posts: 5417
Joined: Thu Jun 11, 2015 1:35 pm
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Re: Unexpected error occured

Post by posila »

You probably have something that uses RivaTuner Statistics Server (for example MSI Afterburner, EVGA PrecisionX or other HW monitoring software). Older version of this software breaks DirectX 9 on Windows 10. Disable it or update it to current version to fix the crashes.
nickkk903
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Re: [0.12.26][pending] Unexpected error occured

Post by nickkk903 »

I'll give it a try. I do have afterburner installed
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