Problems purchasing this game

[dennisdc]

I tried to buy this game with my Visa Card, but both the Card number and the CVV code was shown to be to be invalid.
This is definately not the case since I doublechecked the digits to my Card, and I have also used the Card earlier today.

Does anyone know why my Visa would not be accepted ?

I have also contracted the Company doing the payment system and will post here if I recieve answer from them, but I would like to know if anyone else have had problems too.

[slpwnd]

Hi,

sorry for the troubles. Yeah, contacting the gopay is the best way to go. Regular Visa card / Visa electron / Master cards should work without problems. Lets see what they tell you.

[dennisdc]

Hi.

They told me:

"we can see your transaction as not successful, because authorisation was declined.
For more information contact your bank or try to pay later."

I am still fairly bewildered as to why the authorisation was declined.
I suspect that it might have something to do with the Verified by Visa.

And I just sooo want to buy this game before the 1st of June

[dennisdc]

I found out what the problem was.
Apparently my Visa Card was not usable for Verified by Visa purchases, so I went and signed up for that and POOF the purcase worked

The different error messages at the payment provide sure as hell could have been better, since I had to guess that the Verified by Visa was the problem.

[slpwnd]

I found out what the problem was.
Apparently my Visa Card was not usable for Verified by Visa purchases, so I went and signed up for that and POOF the purcase worked

The different error messages at the payment provide sure as hell could have been better, since I had to guess that the Verified by Visa was the problem.

Thanks for the report I will put this to our troubleshooting page.

[slpwnd]

I found out what the problem was.
Apparently my Visa Card was not usable for Verified by Visa purchases, so I went and signed up for that and POOF the purcase worked

The different error messages at the payment provide sure as hell could have been better, since I had to guess that the Verified by Visa was the problem.

Thanks for the report I will put this to our troubleshooting page. Also what was the error message on the gopay site?

[thereaverofdarkness]

The GoPay error message I got is this:

The payment has been declined because of security reasons.


I will try Verified by Visa and see if that fixes my problem.
Edit: It says my card is not eligible. I will have to talk to my bank I guess, but this seems very strange. Well, actually it doesn't seem strange given that I live in the USA. It's just the first time I've ever encountered something like this, but not the first time I have purchased something from another country.

[HanziQ]

You should probably contact support instead of necroing a 2 year old topic.

[thereaverofdarkness]

I'm sorry. The other person had the same issue I did, so it seemed reasonable to post here.

I will make a new topic about it.