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Email Confirmation

Posted: Mon May 12, 2014 3:23 am
by piraka73
I have been waiting for my email confirmation to send so that I can create a new account and then upgrade it to play factorio. I have asked for more to be sent but nothing I do gets me the email. Ive checked for spelling and everything, My email still gets mail. Is the factorio team busy to where I wont get an email?

Re: Email Confirmation

Posted: Mon May 12, 2014 3:26 am
by FreeER
Have you checked your 'spam' or 'junk' folder in case it ended up there (or if you have filters set up maybe the trash...but that seems less likely than spam)?

Re: Email Confirmation

Posted: Mon May 12, 2014 3:28 am
by piraka73
nope. not in the junk mail. nor in old mail. no new mails..im suprised this forum sent me the confirmation first before the game did

Re: Email Confirmation

Posted: Mon May 12, 2014 3:33 am
by FreeER
Hm... it should be automated (I seriously doubt the devs are hand typing replies to purchases :lol:). Maybe trying sending an email to support@factorio.com?
edit: the support may well be done by hand so you could have a wait...but if the email server is failing to send for some reason then support would likely give a response before the server :)

Re: Email Confirmation

Posted: Mon May 12, 2014 3:38 am
by piraka73
yup. sent an email to the support and factorio@factoriocom. nothin yet but fingers crossed

Re: Email Confirmation

Posted: Mon May 12, 2014 8:26 am
by kovarex
Yes, I solved that, I hope it works for you now :)

Re: Email Confirmation

Posted: Fri May 16, 2014 1:23 am
by piraka73
well. what happened was they are having trouble with aol accounts sending emails and also with the abundance of buyers. so they manualy activated my account

Re: Email Confirmation

Posted: Fri May 16, 2014 1:37 am
by piraka73
well ya..that guy did it and thank you again! but if your seeing this can you also check my other post on the forums? the only mod pack for this game has something wrong with it