Factorio Forums

Today Factorio crashed for me. I am unsure whether it is Factorios fault or if it was caused by some other application.

I played Factorio for a few hours, while being in a Discord call, watching a Discord stream on my second monitor.
I also had Whatsapp Desktop open.
After i had travelled to my space platform i tabbed out, interacted with the Discord stream, then tabbed into whatsapp, hovered over a chat and then my monitors turned dark. After a few seconds they turned back on, but factorio had crashed.
"Factorio crashed due to video card reset or removal"
See the attached screenshot for a detailed view of the error message i received.

I have copied my save files of the last autosave as well as my last manual save of the current playthrough, so i can provide them if this might help you with troubleshooting and bugfixing.

Here are the saves and log files related to the crash

Maybe this helps, because i had this error too. The first crash on this pc in 2 years.

" 973.633 D3D11_ERROR: IDXGISwapChain::ResizeBuffers failed in acknowledgeResize on line 1565. Error [0x887a0005] - DXGI_ERROR_DEVICE_REMOVED
973.633 GetDeviceRemovedReason(): [0x887a0005] DXGI_ERROR_DEVICE_REMOVED"

This is a hardware problem see 65323.

Had these crashes too. Seems unchecking "Use flip presentation model" helped.