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Crashes on launch: "Failed to get SDL_DXGIGetOutputInfo."

Posted: Fri May 19, 2023 1:57 am
by mbusbee
The game immediately crashes on launch. I have applied all updates, all software and hardware. There currently no mods installed and I have uninstalled and reinstall to make sure there wasn't a problem with the installation.

Attached is the log file and dump.
factorio-dump-current.dmp
(502.22 KiB) Downloaded 53 times
factorio-current.log
(6.33 KiB) Downloaded 69 times

Re: Crashes on launch: "Failed to get SDL_DXGIGetOutputInfo."

Posted: Fri May 19, 2023 2:23 am
by Loewchen
Try to reinstall your graphics driver.

Re: Crashes on launch: "Failed to get SDL_DXGIGetOutputInfo."

Posted: Fri May 19, 2023 8:42 pm
by mbusbee
Uninstalling and reinstalling the graphics card drivers worked.

Thanks!