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Connection error from China

Posted: Mon Jul 03, 2023 4:06 pm
by lyarain
web cannot open from China motherland
from 2 days ago. main web and mod web cannot open.
here is a picture of ping result.

Re: web connect error[donot know where should report it]

Posted: Tue Jul 04, 2023 10:41 am
by vinzenz
lyarain wrote: Mon Jul 03, 2023 4:06 pm web cannot open from China motherland
from 2 days ago. main web and mod web cannot open.
here is a picture of ping result.
Are you able to access https://direct.factorio.com ?

Re: web connect error[donot know where should report it]

Posted: Tue Jul 04, 2023 12:02 pm
by lyarain
vinzenz wrote: Tue Jul 04, 2023 10:41 am
lyarain wrote: Mon Jul 03, 2023 4:06 pm web cannot open from China motherland
from 2 days ago. main web and mod web cannot open.
here is a picture of ping result.
Are you able to access https://direct.factorio.com ?
yes. it can be open .

Re: Connection error from China

Posted: Tue Jul 04, 2023 12:38 pm
by lyarain
strange `direct`. can open ,but no ping. tracert log  under
strange `direct`. can open ,but no ping. tracert log under
20230704200409.png (18.49 KiB) Viewed 1814 times
main tracert log
main tracert log
20230704202757.png (142.02 KiB) Viewed 1814 times
direct.factorio.com
direct.factorio.com
20230704203225.png (22.67 KiB) Viewed 1814 times
mods
mods
20230704203333.png (14.37 KiB) Viewed 1814 times

Re: Connection error from China

Posted: Tue Jul 04, 2023 1:23 pm
by vinzenz
That's alright there's nothing responding to pings there. It's only hosting the web services. When you add this

Code: Select all

[servers]
auth-server=https://direct.auth.factorio.com
updater-server=https://direct.factorio.com
to your config.ini you should be able to login with factorio. Unfortunately we can't provide a cloudflare bypass for the mod portal.