Page 1 of 1
Please help. The game will not open with update and DLC
Posted: Mon Oct 21, 2024 11:15 am
by kuransan
I have tried restarting my computer, deleting and reinstalling the game. It says the files are broken.
Re: Please help. The game will not open with update and DLC
Posted: Mon Oct 21, 2024 11:24 am
by vinzenz
kuransan wrote: ↑Mon Oct 21, 2024 11:15 am
I have tried restarting my computer, deleting and reinstalling the game. It says the files are broken.
From where did you get the game? Steam, Website, Gog? Can you try the zip download from our website?
Re: Please help. The game will not open with update and DLC
Posted: Mon Oct 21, 2024 11:30 am
by dimosthenis
Same issue here. Also tracked in
https://www.reddit.com/r/factorio/comme ... ed_errors/
Added log too.
Verified integrity of game cache - all good
I was in a beta when I installed space age, I no longer am
Tried disabling the space age DLC, didn't work
Renamed my AppData/Roaming/Factorio folder so that it would be recreated, didn't work
Restarting my PC and steam didn't work
Re: Please help. The game will not open with update and DLC
Posted: Mon Oct 21, 2024 11:33 am
by kuransan
vinzenz wrote: ↑Mon Oct 21, 2024 11:24 am
kuransan wrote: ↑Mon Oct 21, 2024 11:15 am
I have tried restarting my computer, deleting and reinstalling the game. It says the files are broken.
From where did you get the game? Steam, Website, Gog? Can you try the zip download from our website?
I downloaded it straight from steam
Re: Please help. The game will not open with update and DLC
Posted: Mon Oct 21, 2024 11:36 am
by vinzenz
kuransan wrote: ↑Mon Oct 21, 2024 11:33 am
vinzenz wrote: ↑Mon Oct 21, 2024 11:24 am
kuransan wrote: ↑Mon Oct 21, 2024 11:15 am
I have tried restarting my computer, deleting and reinstalling the game. It says the files are broken.
From where did you get the game? Steam, Website, Gog? Can you try the zip download from our website?
I downloaded it straight from steam
you can try to login with steam here
https://factorio.com/login and download the zip
please upload the logfile for your crash and ensure you're not opted into some factorio steam betas
Re: Please help. The game will not open with update and DLC
Posted: Mon Oct 21, 2024 11:42 am
by kuransan
vinzenz wrote: ↑Mon Oct 21, 2024 11:24 am
kuransan wrote: ↑Mon Oct 21, 2024 11:15 am
I have tried restarting my computer, deleting and reinstalling the game. It says the files are broken.
From where did you get the game? Steam, Website, Gog? Can you try the zip download from our website?
I play on Mac. I don't know where my screenshot went, but I tried downloading it though steam again through crossover and I got a different error about shaders. I will try to attach that screenshot. I am trying to download from the your website now.
Re: Please help. The game will not open with update and DLC
Posted: Mon Oct 21, 2024 11:43 am
by kuransan
vinzenz wrote: ↑Mon Oct 21, 2024 11:36 am
kuransan wrote: ↑Mon Oct 21, 2024 11:33 am
vinzenz wrote: ↑Mon Oct 21, 2024 11:24 am
kuransan wrote: ↑Mon Oct 21, 2024 11:15 am
I have tried restarting my computer, deleting and reinstalling the game. It says the files are broken.
From where did you get the game? Steam, Website, Gog? Can you try the zip download from our website?
I downloaded it straight from steam
you can try to login with steam here
https://factorio.com/login and download the zip
please upload the logfile for your crash and ensure you're not opted into some factorio steam betas
I am not very good at computers. How do I get a crash log? Im a nurse when I'm off work from factorio so I have never done this before :')
Re: Please help. The game will not open with update and DLC
Posted: Mon Oct 21, 2024 11:57 am
by kuransan
kuransan wrote: ↑Mon Oct 21, 2024 11:43 am
vinzenz wrote: ↑Mon Oct 21, 2024 11:36 am
kuransan wrote: ↑Mon Oct 21, 2024 11:33 am
vinzenz wrote: ↑Mon Oct 21, 2024 11:24 am
kuransan wrote: ↑Mon Oct 21, 2024 11:15 am
I have tried restarting my computer, deleting and reinstalling the game. It says the files are broken.
From where did you get the game? Steam, Website, Gog? Can you try the zip download from our website?
I downloaded it straight from steam
you can try to login with steam here
https://factorio.com/login and download the zip
please upload the logfile for your crash and ensure you're not opted into some factorio steam betas
I am not very good at computers. How do I get a crash log? Im a nurse when I'm off work from factorio so I have never done this before :')
I was able to download and play after getting it straight from the website. Thanks!