Factorio Forums

please help

Post the log file, see 3638.

keep crashing every few seconds.
normal play

Post a few more logs with crashes please.

here is the latest

The crashes are unrelated, this is a hardware issue.

Both of those log files are crashing in different and unrelated places. Additionally they're crashing in places that no known engine bug has ever been discovered in the wild. That combined *heavily* points towards your computer being unstable and or you having bad RAM.

Are you currently overclocking your CPU or RAM? If so, try disabling that and see if it has any effect.

ram is brand new, mb is brand new, hd is brand new video card is brand new low quiality but new
no issues with pc ever crashing

ilb1007aer wrote: ↑

Fri Dec 15, 2023 6:28 pm

ram is brand new, mb is brand new, hd is brand new video card is brand new low quiality but new
no issues with pc ever crashing

Just because it's new doesn't mean that something couldn't be faulty, or that some settings may be wrong. Factorio is also much heavier on RAM than most other games and programs, thus is more likely to experience issues from RAM issues/instability.

As Rseding suggested, if you're overclocking (such as XMP), try temporarily disabling it and giving it another try. Note that some MB manufacturers and models do have an XMP profile enabled by default, in case you don't ever remember enabling one.

Also, try using memtest on your computer, but note that some issues require running it for several loops to find and expose them.

i test memory and pc from perfoming "mdsched.exe" all comes out ok.
still crashes every few minutes
please help

Use memtest, not mdsched.exe. Based on what I can find, mdsched.exe is not that great.

Sorry but there is nothing we can do. Your hardware is unstable under the load Factorio puts on it and that's something you need to address on your end.

please how can i trouble shoot my computer
to find out where the problem is?

Update the bios, increase CPU voltage, swap memory, swap CPU, swap mainboard, swap PSU.

It sounds to me like bad RAM to me, from my experience. Bad RAM will give you random errors all over the place like this. Luckily, it's easy to test and easy to replace. Hopefully, that's what it is. Trying to diagnose a bad motherboard is a lot tougher.

Bad memory would cause crashes in all applications and the os itself. This is likely a CPU issue.

Did you try with different graphic settings? Try with video memory usage high or medium. SE and Alien Biomes could be too heavy for your graphic card in highest settings.

Merry Cogmas everyone