Cannot load background image when starting up

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06152003
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Cannot load background image when starting up

Post by 06152003 »

Image

any help would be greatly appreciated.

daniel34
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Re: Cannot load background image when starting up

Post by daniel34 »

First verify the game files by right-clicking on Factorio in the Steam library --> Properties --> Local files --> Verify integrity of game files.

If that doesn't help then please post your Log File.
quick links: log file | graphical issues | wiki

06152003
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Re: Cannot load background image when starting up

Post by 06152003 »

daniel34 wrote:First verify the game files by right-clicking on Factorio in the Steam library --> Properties --> Local files --> Verify integrity of game files.

If that doesn't help then please post your Log File.
all files were validated, here is the factorio current log.

Code: Select all

   0.003 2017-04-04 16:00:44; Factorio 0.14.22 (build 25342, win64, steam)
   0.003 Operating system: Windows 10 (version 1607) 
   0.003 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.003 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.003 Write data path: C:/Users/ddapp/AppData/Roaming/Factorio
   0.003 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.037 System info: [CPU: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz, 8 cores, RAM: 6135MB]
   0.038 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.039 Available display adapters: 1
   0.039  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 970 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.040 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.128 Initialised Direct3D:[0] NVIDIA GeForce GTX 970; driver: nvd3dumx.dll 21.21.13.7653
   0.133     Video memory size (dedicated video/dedicated system/shared system/available): 4058/0/3067/4092 MB
   0.189 DSound: Starting _dsound_update thread
   0.189 DSound: Enter _dsound_update; tid=9380
   0.190 Device reset internal.
   0.192 Desktop composition is active.
   0.192 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
   0.346 Loading mod core 0.0.0 (data.lua)
   0.354 Loading mod base 0.14.22 (data.lua)
   0.514 Loading mod add-loader 0.0.8 (data.lua)
   0.612 Loading mod Advanced-Drills 0.1.8 (data.lua)
   0.711 Loading mod Advanced-Electric 0.1.3 (data.lua)
   0.811 Loading mod advanced-logistics-system 0.4.0 (data.lua)
   0.919 Loading mod arumbalights 0.14.2 (data.lua)
   1.030 Loading mod auto-research 2.2.1 (data.lua)
   1.141 Loading mod AutoTrash 1.0.1 (data.lua)
   1.235 Loading mod BlackMarket 1.0.31 (data.lua)
   1.347 Loading mod Bottleneck 0.6.2 (data.lua)
   1.471 Loading mod Crafting_Speed_Research 0.1.4 (data.lua)
   1.574 Loading mod creative-mode 0.2.6 (data.lua)
   1.699 Loading mod DoubleFurnace 0.1.6 (data.lua)
   1.846 Loading mod Expanded_Robot_Tech 0.4.2 (data.lua)
   1.966 Loading mod Factorissimo 0.2.0 (data.lua)
   2.115 Loading mod Flare Stack 2.0.1 (data.lua)
   2.256 Loading mod Foreman 1.1.5 (data.lua)
   2.374 Loading mod Larger Inventory 1.0.2 (data.lua)
   2.495 Loading mod LateUpgrades 0.2.2 (data.lua)
   2.658 Loading mod launch-control 0.2.1 (data.lua)
   2.794 Loading mod Orbital Ion Cannon 1.4.6 (data.lua)
   2.932 Loading mod radarplus for rso 0.0.3 (data.lua)
   3.135 Loading mod RailTanker 1.4.0 (data.lua)
   3.270 Loading mod RSORadar 0.0.1 (data.lua)
   3.411 Loading mod SmallFixes 1.0.0 (data.lua)
   3.575 Loading mod upgrade-planner 1.2.14 (data.lua)
   3.723 Loading mod Warehousing 0.0.11 (data.lua)
   3.861 Loading mod Waterfill 0.1.1 (data.lua)
   4.007 Loading mod YARM 0.7.108 (data.lua)
   4.184 Loading mod Satellite Uplink Station 1.0.6 (data.lua)
   4.326 Loading mod eco-trees 0.0.7 (data-updates.lua)
   4.464 Loading mod Omnibarrels 1.1.3 (data-updates.lua)
   4.642 Loading mod Orbital Ion Cannon 1.4.6 (data-updates.lua)
   4.786 Loading mod Squeak Through 1.1.6 (data-updates.lua)
   4.919 Loading mod VehiclesEquipement 0.0.2 (data-final-fixes.lua)
   5.094 Loading mod creative-mode 0.2.6 (data-final-fixes.lua)
   5.266 Loading mod Flare Stack 2.0.1 (data-final-fixes.lua)
   5.413 Loading mod long-reach 0.0.6 (data-final-fixes.lua)
   5.562 Loading mod longer-belts-redux 0.14.3 (data-final-fixes.lua)
   5.720 Loading mod RailTanker 1.4.0 (data-final-fixes.lua)
   5.877 Loading mod SmallFixes 1.0.0 (data-final-fixes.lua)
   6.121 Loading mod tree_collision 0.4.0 (data-final-fixes.lua)
   6.264 Checksum for core: 1291735968
   6.264 Checksum for mod base: 786624017
   6.264 Checksum for mod VehiclesEquipement: 4217516495
   6.264 Checksum for mod add-loader: 2182132170
   6.264 Checksum for mod Advanced-Drills: 232610411
   6.264 Checksum for mod Advanced-Electric: 1348850227
   6.264 Checksum for mod advanced-logistics-system: 2163846892
   6.264 Checksum for mod arumbalights: 1733305268
   6.264 Checksum for mod auto-research: 1737942890
   6.264 Checksum for mod AutoTrash: 845706699
   6.264 Checksum for mod BlackMarket: 3001516133
   6.264 Checksum for mod Bottleneck: 4008105457
   6.264 Checksum for mod Crafting_Speed_Research: 3928230558
   6.264 Checksum for mod creative-mode: 2267138165
   6.264 Checksum for mod DoubleFurnace: 810406676
   6.264 Checksum for mod eco-trees: 3461027901
   6.264 Checksum for mod Expanded_Robot_Tech: 2542801217
   6.264 Checksum for mod Factorissimo: 708485668
   6.264 Checksum for mod Flare Stack: 2975512954
   6.264 Checksum for mod Foreman: 889675380
   6.264 Checksum for mod ItemCount: 0
   6.264 Checksum for mod Larger Inventory: 32563986
   6.264 Checksum for mod LateUpgrades: 622199700
   6.264 Checksum for mod launch-control: 1505514949
   6.264 Checksum for mod long-reach: 3674062281
   6.264 Checksum for mod longer-belts-redux: 883706356
   6.264 Checksum for mod Omnibarrels: 2132636919
   6.264 Checksum for mod Orbital Ion Cannon: 574120698
   6.264 Checksum for mod radarplus for rso: 2162590730
   6.264 Checksum for mod RailTanker: 1260574978
   6.264 Checksum for mod RSORadar: 2150377606
   6.264 Checksum for mod SmallFixes: 3493144418
   6.264 Checksum for mod Squeak Through: 1088258958
   6.264 Checksum for mod tree_collision: 3231141521
   6.264 Checksum for mod upgrade-planner: 696037660
   6.264 Checksum for mod Warehousing: 3149064619
   6.264 Checksum for mod Waterfill: 3539185874
   6.264 Checksum for mod YARM: 4206050284
   6.264 Checksum for mod Satellite Uplink Station: 1201537956
   7.134 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1491272199
   7.134 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1490384161
   7.318 Initial atlas bitmap size is 16384
   7.321 Created atlas bitmap 16384x5976
   7.650 Created atlas bitmap 4096x1132
   7.658 Created atlas bitmap 4096x3644
 113.623 Sprites loaded
 113.623 Convert atlas 4096x1132 to: trilinear-filtering 
 113.656 Convert atlas 4096x3644 to: mipmap 
 114.305 Loading sounds...
 134.275 Custom inputs active: 14
 136.770 Error Util.cpp:57: Sprite "C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/background-image.jpg" couldn't be loaded
 367.467 DSound: Stopping voice
 367.467 DSound: Joining thread
 367.472 DSound: Exit _dsound_update; tid=9380
 367.472 DSound: Waiting for voice to stop ... signaled
 367.473 DSound: Joined thread
 367.473 DSound: Destroying thread
 367.473 DSound: Thread destroyed
 367.473 DSound: Releasing buffer
 367.473 DSound: Voice stopped
 367.473 DSound: Deallocating voice
 367.473 DSound: Deallocated voice

aober93
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Re: Cannot load background image when starting up

Post by aober93 »

Perhaps redownload the game. Just a file is missing?

daniel34
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Re: Cannot load background image when starting up

Post by daniel34 »

aober93 wrote:Perhaps redownload the game. Just a file is missing?
Steam validation checks all files and replaces missing or corrupt files, it's basically the same as reinstalling the game.

Try the following, check after each step if it's working:
  • Check that your graphics drivers are up-to-date, it's suspicious that it takes more than 1m 40s to load the game sprites on your hardware
  • Go to %appdata%\Factorio (type that in any windows explorer window) and delete the crop-cache.dat file
  • Set the Steam launch options to --force-opengl
  • Remove all mods from the mods folder (%appdata%\Factorio\mods), move them somewhere else if you want to keep them
If none of them work then post a new log file without mods and with --force-opengl active.
quick links: log file | graphical issues | wiki

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