Factorio Forums

I just noticed my account is still a "Free Tester", even though i contributed to the indiegogo campaign back in february.
Is something wrong with my account?
I read you were working on converting all the accounts to the correct "membership level" after you enabled the preorders, which is why i'm quite confused.

Hello,
we sent emails with the code to upgrade the account to all of the contributors. Can you check your mailbox?

If you didn't get it, it is mistake on our side. In that case, please send us an email at support@factorio.com to resolve this.

I've gotten no email. I'll send a mail to support.