Game crashes, even with updated drivers, chipset drivers and BIOS
Posted: Fri May 01, 2020 8:06 am
So my game crashed a few times saying i needed to update mi BIOS and chipset drivers. I did that and after that, the game crashes a ton more. I can't even play it now. I tried updating all the other drivers as well and nothing seems to help. Please tell me what else I can do. I'm using a Ryzen 5 3600 and MSI X470 GAMING PLUS with GEFORCE GTX 1660Ti.
Here is the log file:
Here is the log file:
Code: Select all
0.001 2020-05-01 09:45:34; Factorio 0.17.79 (build 47865, win64, steam)
0.001 Operating system: Windows 10 (build 18363)
0.003 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.003 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.003 Write data path: C:/Users/Vojtiik/AppData/Roaming/Factorio [112736/237893MB]
0.003 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.044 System info: [CPU: AMD Ryzen 5 3600 6-Core Processor, 12 cores, RAM: 2781/16330 MB, page: 4293/18762 MB, virtual: 4327/134217727 MB, extended virtual: 0 MB]
0.044 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: cs]
0.056 Available displays: 1
0.056 [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1660 Ti {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.101 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
0.504 Initialised Direct3D[0]: NVIDIA GeForce GTX 1660 Ti; id: 10de-2182; driver: nvldumdx.dll 26.21.14.4575
0.504 D3D Feature Level: 11.1, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
0.504 [Local Video Memory] Budget: 5092MB, CurrentUsage: 2MB, Reservation: 0/2695MB
0.504 [Non-Local Vid.Mem.] Budget: 7348MB, CurrentUsage: 0MB, Reservation: 0/3878MB
0.504 Tiled resources: Tier 2
0.504 Unified Memory Architecture: No
0.504 BGR 565 Supported: Yes
0.504 MaximumFrameLatency: 3, GPUThreadPriority: 0
0.504 Graphics settings preset: very-high
0.504 Dedicated video memory size 5991 MB
0.561 Desktop composition is active.
0.561 Graphics options: [Graphics quality: high] [Video memory usage: all] [Light scale: 25%] [DXT: high-quality] [Color: 32bit]
0.561 [Max threads (load/render): 32/12] [Max texture size: 0] [Tex.Stream.: 0] [Rotation quality: normal] [Other: STDC]
0.606 DSound: Starting _dsound_update thread
0.606 DSound: Enter _dsound_update; tid=11208
0.877 Loading mod core 0.0.0 (data.lua)
1.044 Loading mod base 0.17.79 (data.lua)
1.716 Loading mod base 0.17.79 (data-updates.lua)
1.854 Checksum for core: 2035938594
1.854 Checksum of base: 4156627525
2.085 Prototype list checksum: 2767119397
2.119 Loading sounds...
4.145 Info PlayerData.cpp:70: Local player-data.json unavailable
4.145 Info PlayerData.cpp:73: Cloud player-data.json available, timestamp 1588161710
4.258 Initial atlas bitmap size is 16384
4.291 Created atlas bitmap 16384x16380 [none]
4.295 Created atlas bitmap 16384x11648 [none]
4.295 Created atlas bitmap 8192x3872 [decal]
4.296 Created atlas bitmap 16384x4896 [low-object, linear-minification]
4.297 Created atlas bitmap 8192x3744 [mipmap, linear-minification, linear-magnification, linear-mip-level]
4.298 Created atlas bitmap 16384x7168 [terrain, mipmap, linear-minification, linear-mip-level]
4.298 Created atlas bitmap 4096x1600 [smoke, mipmap, linear-minification, linear-magnification]
4.298 Created atlas bitmap 4096x1760 [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
4.299 Created atlas bitmap 2048x192 [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
4.299 Created atlas bitmap 8192x1632 [alpha-mask]
4.301 Created atlas bitmap 16384x13332 [shadow, linear-magnification, alpha-mask]
4.302 Created atlas bitmap 8192x2352 [shadow, mipmap, linear-magnification, alpha-mask]
4.310 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
9.056 Parallel Sprite Loader initialized (threads: 11)
15.249 Sprites loaded
15.272 Generated mipmaps (4) for atlas [3] of size 16384x4896
15.283 Generated mipmaps (3) for atlas [4] of size 8192x3744
15.305 Generated mipmaps (3) for atlas [5] of size 16384x7168
15.316 Generated mipmaps (3) for atlas [6] of size 4096x1600
15.327 Generated mipmaps (5) for atlas [7] of size 4096x1760
15.339 Generated mipmaps (3) for atlas [11] of size 8192x2352
15.340 Custom mipmaps uploaded.
15.398 Factorio initialised
70.623 Loading map C:\Users\Vojtiik\AppData\Roaming\Factorio\saves\_autosave1.zip: 9095926 bytes.
70.755 Loading level.dat: 21300873 bytes.
70.760 Info Scenario.cpp:187: Map version 0.17.79-0
71.126 Loading script.dat: 328 bytes.
71.141 Checksum for script C:/Users/Vojtiik/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 3265260072
371.144 Info AppManager.cpp:287: Saving to _autosave2 (blocking).
371.600 Info AppManagerStates.cpp:1802: Saving finished
468.628 Error CrashHandler.cpp:462: Exception Code: c0000005, Address: 0x00007ff63ea91356
ModuleBase: 0x00007ff63de20000, ImageSize: 0183e000, RelativeAddress: 00c71356
468.628 Error CrashHandler.cpp:468: Access Violation: Read at address FFFFFFFFFFFFFFFF
468.628 Error CrashHandler.cpp:482: Exception Context:
rax=0000023b0672a6a8, rbx=00000000ffffd87f, rcx=0000023ab40e8201,
rdx=4060a26000000000, rsi=0000000000000140, rdi=00000000ffffd8d3,
rip=00007ff63ea91356, rsp=000000cc3beff550, rbp=000000cc3beff5d0,
r8=0000023b0672a530, r9=0000023ab40e7580, r10=0000023b0672a3f0,
r11=0000023b0672a3f8, r12=0000023b0672a2a0, r13=0000023b0672a7b8,
r14=0000023b0672a528, r15=0000023b0672a7b8
468.628 Crashed in C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe (0x00007ff63de20000 - 0x00007ff63f65e000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-build-kcbfya\libraries\stackwalker\stackwalker.cpp (924): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\logger.cpp (537): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\logger.cpp (544): Logger::logStacktrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\crashhandler.cpp (184): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\crashhandler.cpp (511): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF8E51FEEA)
00007FFF8E51FEEA (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF90FA4AB2)
00007FFF90FA4AB2 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF90F8C656)
00007FFF90F8C656 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF90FA11CF)
00007FFF90FA11CF (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF90F6A209)
00007FFF90F6A209 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF90F9FE3E)
00007FFF90F9FE3E (ntdll): (filename not available): KiUserExceptionDispatcher
c:\program files (x86)\microsoft visual studio\2017\buildtools\vc\tools\msvc\14.15.26726\include\algorithm (3946): std::_Partition_by_median_guess_unchecked<SpriteDrawOrder * *,<lambda_7ddd7637fef0a4147161b109ca0a9964> >
c:\program files (x86)\microsoft visual studio\2017\buildtools\vc\tools\msvc\14.15.26726\include\algorithm (4004): std::_Sort_unchecked<SpriteDrawOrder * *,<lambda_7ddd7637fef0a4147161b109ca0a9964> >
c:\cygwin64\tmp\factorio-build-kcbfya\src\graphics\entityrenderer.cpp (322): EntityRenderer::prepareRow
c:\cygwin64\tmp\factorio-build-kcbfya\src\graphics\entityrenderer.cpp (186): EntityRenderer::threadJob
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\workerthread.cpp (42): WorkerThread::loop
c:\program files (x86)\microsoft visual studio\2017\buildtools\vc\tools\msvc\14.15.26726\include\thr\xthread (230): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl RazerChromaController::*)(void),RazerChromaController *>,std::default_delete<std::tuple<void (__cdecl RazerChromaController::*)(void),RazerChromaController *> > > >::_Go
c:\program files (x86)\microsoft visual studio\2017\buildtools\vc\tools\msvc\14.15.26726\include\thr\xthread (209): std::_Pad::_Call_func
minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF902B7BD4)
00007FFF902B7BD4 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF90F6CE51)
00007FFF90F6CE51 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
470.534 Error CrashHandler.cpp:189: Map tick at moment of crash: 1607823
470.534 Error Util.cpp:97: To prevent Factorio crashing on your Ryzen system, please update your BIOS to the latest version using the files and procedures found on the motherboard manufacture's web site.
Additionally, you will need to update your chipset drivers which can be found at http://support.amd.com
The BIOS and chipset drivers are the links between your hardware and the operating system. Updating to the latest software ensures users have the latest performance and stability enhancements for the platform.
If your BIOS and chipset drivers are already up-to-date and you are running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
858.943 Uploading log file
858.950 Error CrashHandler.cpp:245: Heap validation: success.
858.951 Creating crash dump.
859.159 CrashDump success