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Crash on startup after updating to 0.11.11 [Mac]

Posted: Fri Jan 16, 2015 1:15 pm
by FlyHigh
Hi everyone.

I've been playing Factorio for a while now (since v.10.6 if I recall correctly) on both Mac (10.6.8) and Windows (7).
Recently I've had to re-install the game on my Mac. The download from the site was good and I logged in from the game alright.
Activated the experimental updates and the game did it's thing. According to the factorio-current.log, the game was successfully updated. The last two entries read

Code: Select all

11:23:11 Info Updater: Restarting Factorio
11:23:11 Info None: Goodbye
However, when the game re-starts it crashes before the loading screen. (chash windows print in the attachment).

Can you guys help out?


Cheers,
Maxwell

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Thu Jan 22, 2015 6:58 pm
by FlyHigh
After the update to v.0.11.13 this is the crash report.

Code: Select all

Process:         factorio [1326]
Path:            /Applications/factorio.app/Contents/MacOS/factorio
Identifier:      com.factorio
Version:         ??? (???)
Code Type:       X86-64 (Native)
Parent Process:  launchd [96]

Date/Time:       2015-01-22 18:54:25.194 +0000
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          5276096 sec
Crashes Since Last Report:           29
Per-App Crashes Since Last Report:   7
Anonymous UUID:                      0F0F1CA9-2E24-438E-8B73-48FDBF2D4F36

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread:  0

Dyld Error Message:
  Library not loaded: /usr/lib/libc++.1.dylib
  Referenced from: /Applications/factorio.app/Contents/MacOS/factorio
  Reason: image not found

Binary Images:
    0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <69130DA3-7CB3-54C8-ABC5-423DECDD2AF7> /usr/lib/dyld

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Thu Jan 22, 2015 9:15 pm
by wbykos
Update your mac os x to 10.10.1. I got same error before upgrade.

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Thu Jan 22, 2015 11:15 pm
by BrinCaspian
Are you still having problems? I'm running OS 10.10.1 and Factorio 0.11.13 with no problems.

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Tue Jan 27, 2015 7:54 pm
by ilaufer
I have had the same error message when i start up the game, I am updated to the most recent Mac OSX. Any other ideas on how to fix this?

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Tue Jan 27, 2015 10:25 pm
by FlyHigh
wbykos wrote:Update your mac os x to 10.10.1. I got same error before upgrade.
Are the most recent versions of Factorio not compatible with older operating systems then? I might have missed the dropping of compatibility but, to be honest, it's a bummer :!: I'm quite happy with my operating system and Factorio used to run great on it. It's a shame I can't have this great game on the best operating system that has ever been.

----------

EDIT: I will be trying to update directly from the website as versions come out but, if compatibility is indeed broken, I don't think it'll be top priority to fix it. 10.6.8 is not the most recent operating system and most developers aren't really focused on backwards compatibility.

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Wed Jan 28, 2015 10:26 am
by cube
We didn't drop compatibility with older mac. It's possible that I messed something up in the configuration of our build machine, but I don't know what could it be.

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Sat Feb 07, 2015 1:05 am
by FlyHigh
That's very good to know. I don't know much about programming but let me know if there's anything I can help with.

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Wed Feb 11, 2015 3:54 am
by freakyhippy
I'm running OS X 10.10.2 on a MacBook Pro (Retina, 15-inch, Late 2013) using the version of Factorio that I just downloaded (demo) today. It crashes on startup.

Code: Select all

Process:               factorio [8826]
Path:                  /Applications/factorio.app/Contents/MacOS/factorio
Identifier:            com.factorio
Version:               0.10.12 (0.10.12)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           factorio [8826]
User ID:               501

Date/Time:             2015-02-10 21:53:39.502 -0600
OS Version:            Mac OS X 10.10.2 (14C109)
Report Version:        11
Anonymous UUID:        4932D15C-6E26-2F68-E420-4AEEBB8421B7

Sleep/Wake UUID:       70D209B6-189B-438B-90A5-4F1D2CF7DF46

Time Awake Since Boot: 210000 seconds
Time Since Wake:       1200 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000000001c0

VM Regions Near 0x1c0:
--> 
    __TEXT                 0000000100000000-0000000100a7f000 [ 10.5M] r-x/rwx SM=COW  /Applications/factorio.app/Contents/MacOS/factorio

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.factorio                  	0x00000001006e25f9 al_identity_transform + 9
1   com.factorio                  	0x00000001007195cc -[ALOpenGLView reshape] + 156
2   com.factorio                  	0x00000001007189b4 +[ALDisplayHelper initialiseDisplay:] + 452
3   com.apple.Foundation          	0x00007fff90065cdc __NSThreadPerformPerform + 293
4   com.apple.CoreFoundation      	0x00007fff903d0681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
5   com.apple.CoreFoundation      	0x00007fff903c280d __CFRunLoopDoSources0 + 269
6   com.apple.CoreFoundation      	0x00007fff903c1e3f __CFRunLoopRun + 927
7   com.apple.CoreFoundation      	0x00007fff903c1858 CFRunLoopRunSpecific + 296
8   com.apple.HIToolbox           	0x00007fff93f84aef RunCurrentEventLoopInMode + 235
9   com.apple.HIToolbox           	0x00007fff93f8486a ReceiveNextEventCommon + 431
10  com.apple.HIToolbox           	0x00007fff93f846ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
11  com.apple.AppKit              	0x00007fff88e86f81 _DPSNextEvent + 964
12  com.apple.AppKit              	0x00007fff88e86730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
13  com.apple.AppKit              	0x00007fff88e7a593 -[NSApplication run] + 594
14  com.factorio                  	0x000000010071677c _al_osx_run_main + 1836
15  com.factorio                  	0x000000010070d2a0 main + 16
16  com.factorio                  	0x0000000100049848 start + 52

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Wed Feb 11, 2015 5:24 am
by freakyhippy
Downloading and installing the experimental version resolved my issue.

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Thu Feb 12, 2015 2:41 pm
by cube
We found the problem behind this bug. It's caused by some differences between the build machine's system libraries and libraries expected by the deploy script. We will try to solve this problem in 0.11.16.

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Thu Feb 19, 2015 10:27 am
by cube

Re: Crash on startup after updating to 0.11.11 [Mac]

Posted: Thu Feb 19, 2015 12:12 pm
by FlyHigh
Thank you for the notice, Cube. I'll be on the lookout ;)