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[0.17.79] Crash on start, no graphics driver

https://forums.factorio.com/viewtopic.php?t=79496

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[0.17.79] Crash on start, no graphics driver

Posted: Tue Dec 31, 2019 6:27 am
by alex-25
help. when I start the game immediately gives an error
"Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash."
Log fike location: C:\Users\_\Documents\Factorio [ Others]\Games\Factorio\factorio-current.lod
then I open the file and there are several rows of numbers and letters,

Code: Select all

 0.002 2019-12-31 12:18:19; Factorio 0.17.79 (build 47865, win64, alpha)
   0.003 Operating system: Windows 7 Service Pack 1
   0.004 Program arguments: "C:\Users\_\Documents\Factorio [Other s]\Games\Factorio\bin\x64\factorio.exe" 
   0.004 Read data path: C:/Users/_/Documents/Factorio [Other s]/Games/Factorio/data
   0.004 Write data path: C:/Users/_/Documents/Factorio [Other s]/Games/Factorio [44743/152523MB]
   0.004 Binaries path: C:/Users/_/Documents/Factorio [Other s]/Games/Factorio/bin
   0.028 System info: [CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+, 2 cores, RAM: 2249/3071 MB, page: 3160/6140 MB, virtual: 99/8388607 MB, extended virtual: 0 MB]
   0.029 Display options: [FullScreen: 1] [VSync: 1] [UIScale: custom (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: ru]
   0.033 Available displays: 1
   0.033  [0]: \\.\DISPLAY1 - Стандартный VGA графический адаптер {0x15, [0,0], 1280x1024, 32bit, 1Hz}
Factorio crashed. Generating symbolized stacktrace, please wait ...
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140BF452C)
0000000140BF452C (factorio): (filename not available): luaL_openlibs
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140598C24)
0000000140598C24 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140598D22)
0000000140598D22 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001405992D2)
00000001405992D2 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140599261)
0000000140599261 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000014002F766)
000000014002F766 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000014002F19D)
000000014002F19D (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140642E10)
0000000140642E10 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140640252)
0000000140640252 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140676664)
0000000140676664 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140673C43)
0000000140673C43 (factorio): (filename not available): lua_gethook
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140C9D9A8)
0000000140C9D9A8 (factorio): (filename not available): luaL_openlibs
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007701556D)
000000007701556D (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007727372D)
000000007727372D (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
   0.431 Error SDLWindow.cpp:243: Failed to get SDL_DXGIGetOutputInfo. SDL_Error: 
Logger::writeStacktrace skipped.
   0.431 C:\Users\_\Documents\Factorio [Other s]\Games\Factorio\bin\x64\factorio.exe
   0.431 C:\Windows\SYSTEM32\ntdll.dll
   0.431 C:\Windows\system32\kernel32.dll
   0.431 C:\Windows\system32\KERNELBASE.dll
   0.431 C:\Windows\system32\WLDAP32.dll
   0.431 C:\Windows\system32\msvcrt.dll
   0.431 C:\Windows\system32\GDI32.dll
   0.431 C:\Windows\system32\USER32.dll
   0.431 C:\Windows\system32\LPK.dll
   0.431 C:\Windows\system32\USP10.dll
   0.431 C:\Windows\system32\ole32.dll
   0.431 C:\Windows\system32\RPCRT4.dll
   0.431 C:\Windows\system32\WINMM.dll
   0.432 C:\Windows\system32\PSAPI.DLL
   0.432 C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.24537_none_14586ebe8b931a35\gdiplus.dll
   0.432 C:\Windows\system32\SHELL32.dll
   0.432 C:\Windows\system32\SHLWAPI.dll
   0.432 C:\Windows\system32\IMM32.dll
   0.432 C:\Windows\system32\MSCTF.dll
   0.432 C:\Windows\system32\OLEAUT32.dll
   0.432 C:\Windows\system32\ADVAPI32.dll
   0.432 C:\Windows\SYSTEM32\sechost.dll
   0.432 C:\Windows\system32\IPHLPAPI.DLL
   0.432 C:\Windows\system32\NSI.dll
   0.432 C:\Windows\system32\WINNSI.DLL
   0.432 C:\Windows\system32\WS2_32.dll
   0.432 C:\Windows\system32\CRYPT32.dll
   0.432 C:\Windows\system32\MSASN1.dll
   0.432 C:\Windows\system32\DSOUND.dll
   0.432 C:\Windows\system32\POWRPROF.dll
   0.432 C:\Windows\system32\SETUPAPI.dll
   0.432 C:\Windows\system32\CFGMGR32.dll
   0.432 C:\Windows\system32\DEVOBJ.dll
   0.432 C:\Windows\system32\VERSION.dll
   0.432 C:\Windows\system32\WINTRUST.dll
   0.432 C:\Windows\system32\imagehlp.dll
   0.432 C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
   0.432 C:\Windows\system32\profapi.dll
   0.432 C:\Windows\system32\mswsock.dll
   0.432 C:\Windows\System32\wshtcpip.dll
   0.432 C:\Windows\system32\uxtheme.dll
   0.432 C:\Windows\system32\dxgi.dll
   0.432 C:\Windows\system32\dwmapi.dll
   0.432 C:\Windows\system32\d3d11.dll
   0.432 C:\Windows\system32\d3d9.dll
   0.433 C:\Windows\system32\d3d8thk.dll
   0.433 C:\Windows\system32\d3dcompiler_47.dll
   0.433 C:\Windows\system32\CRYPTBASE.dll
   0.433 C:\Windows\system32\WindowsCodecs.dll
   0.433 C:\Windows\system32\SspiCli.dll
   0.433 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
 226.209 Error CrashHandler.cpp:245: Heap validation: success.
 226.211 Creating crash dump.
 226.382 CrashDump success
my Windows 7 64 bit 3 GB RAM
I was already playing it, and then suddenly an error came out. help me really like this game. I only play it

Re: what to do if the game starts factorio gives an error Unexpected error occurred. If you're running the latest versio

Posted: Tue Dec 31, 2019 10:30 am
by posila
Hello, it looks to me like you don't have graphics driver installed. (Also you need DirectX 10 compatible GPU to be able to play 0.17; I don't know what GPU you have, just mentioning it since you have old CPU)

However, I don't know why it crashed. The crashlog doesn't make any sense. Something might be wrong with your Windows installation.

Re: what to do if the game starts factorio gives an error Unexpected error occurred. If you're running the latest versio

Posted: Tue Dec 31, 2019 10:45 am
by alex-25
installed Standard VGA graphics adapter, AMD Athlon [TM] 64 X2 dual-core 5200 + 2.71 GHZ
tell me what to do,

Re: what to do if the game starts factorio gives an error Unexpected error occurred. If you're running the latest versio

Posted: Tue Dec 31, 2019 10:49 am
by posila
The log says

Code: Select all

   0.033  [0]: \\.\DISPLAY1 - Стандартный VGA графический адаптер {0x15, [0,0], 1280x1024, 32bit, 1Hz}
So you have generic VGA driver provided by Windows, but thats just basic driver that allows Windows to draw itself onto a screen. To play games, you need actual driver for your specific nVidia or AMD GPU.

Re: what to do if the game starts factorio gives an error Unexpected error occurred. If you're running the latest versio

Posted: Tue Dec 31, 2019 11:01 am
by alex-25
And this will fit drivers for GeForce 332.21 Driver
Version: 332.21-WHQL
Type: Graphics Drivers
Published: Tue Jan 07, 2014
Operating system: Windows 7 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows Vista 64-bit

Re: [0.17.79] Crash on start, no graphics driver

Posted: Tue Dec 31, 2019 12:55 pm
by Loewchen
Do you know what graphics card you have?
Do you know what version of the game you played before it stopped working?

Re: [0.17.79] Crash on start, no graphics driver

Posted: Tue Dec 31, 2019 1:40 pm
by alex-25
Thank you very much, the game has started. And happy new year, I wish you all the best.
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