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[0.17.66] Crash into system freeze
Posted: Fri Aug 30, 2019 3:21 pm
by eradicator
Played just normally
-> autosave
-> Crash!
-> Do you want to send the report open the log folder?
-> Looked at log to invensitage (everything still normal)
-> thought it might be mod related so for now i press "No" on "send report open folder" window
-> System completely froze, had to hold powerbutton 10 seconds to turn it off. (even my music player in the background stopped playing music, so it wasn't just a gui freeze.)
Not sure what i "did". Maybe i tried to build a belt over another belt (to turn it around) at that moment? (The mod error in the middle of the log is unrelated as i fixed it and reloaded afterwards.)
Re: [0.17.66] Total system freeze (after autosave?)
Posted: Fri Aug 30, 2019 3:48 pm
by Staplergun
SIGSEGV segmentation fault. Bad pointer or out of bounds array. It looks like it was doing something with blueprints when it hit that error.
Re: [0.17.66] Total system freeze (after autosave?)
Posted: Fri Aug 30, 2019 3:51 pm
by Loewchen
Post the dump please.
Re: [0.17.66] Total system freeze (after autosave?)
Posted: Fri Aug 30, 2019 4:58 pm
by eradicator
I only see one, and the timestamp matches, so it should be the right one...
Re: [0.17.66] Crash into system freeze
Posted: Fri Aug 30, 2019 5:08 pm
by eradicator
Well, looking at the thread movement... i'll come back when it starts happening regularly.
Re: [0.17.66] Crash into system freeze
Posted: Fri Aug 30, 2019 5:11 pm
by posila
I know we've been over this, but I forgot ... why are you playing on Intel iGPU instead of dedicated NVidia GPU?
Graphics driver crashed the game, my bet is it's also responsible for freezing the computer.
EDIT: Also, what "Do not send" button? That sounds like some other application crashed at the same time.
Re: [0.17.66] Crash into system freeze
Posted: Fri Aug 30, 2019 5:19 pm
by eradicator
Eh. Still overheating :p. If i wasn't sick i'd have time to fix it soonish, if it's caused by what i think is causing it.
For future references, how do i tell? graphicsinterfacedx11.cpp?
Might be some windows crash dialogue, but looks different than the usual one. If i could remember a way to make it crash on purpose i could take a picture. It's definetly linked to the factorio process because it blocks the shutdown of factorio (when it usually happens).
So it's not "Send?" it's the default "Would you like to open the folder containing the log file?" dialogue.
Re: [0.17.66] Crash into system freeze
Posted: Fri Aug 30, 2019 6:10 pm
by posila
eradicator wrote: Fri Aug 30, 2019 5:19 pm
For future references, how do i tell? graphicsinterfacedx11.cpp?
Crashes inside GraphicsInterfaceDX11/OGL are suspicious, and most commonly caused by some gaming overlay.
If you'll go up, you'll see GraphicsInterfaceDX11 was calling a DirectX functions (in dxgi and d3d11 modules), and DirectX was calling Intel driver (igd10umd64) and that seems to have crashed while attempting to allocate memory. From line containing (ntdll) KiUserExceptionDispatcher up it's already crash handler.
System wide freeze is also pretty big tell something is not quite right with a computer.
eradicator wrote: Fri Aug 30, 2019 5:19 pmSo it's not "Send?" it's the default "Would you like to open the folder containing the log file?" dialogue.
Yeah, it's not "Send" ... it's just "open the folder" or "don't"; I usually call it "Unexpected error" dialog.
Re: [0.17.66] Crash into system freeze
Posted: Fri Aug 30, 2019 6:27 pm
by eradicator
Thanks for the explanation, i can almost read the log now :).
posila wrote: Fri Aug 30, 2019 6:10 pm
System wide freeze is also pretty big tell something is not quite right with a computer.
Lots of things wrong with it. But os crashes/freezes are rare enough that i don't remember anything except factorio ever causing one. Strange also that if it was the gfx driver then windows should've killed and rebooted it.
posila wrote: Fri Aug 30, 2019 6:10 pm
eradicator wrote: Fri Aug 30, 2019 5:19 pmSo it's not "Send?" it's the default "Would you like to open the folder containing the log file?" dialogue.
Yeah, it's not "Send" ... it's just "open the folder" or "don't"; I usually call it "Unexpected error" dialog.
Yea, to me it's "the dialogue that comes after a crash". As i post reports directly and don't use explorer to browse files i didn't read/remember what it actually said, sorry ;(.