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[0.17.34] SOLVED: Unexpected error while starting non Steam version.

Posted: Wed May 01, 2019 7:10 am
by Pyromaniacal13
When starting a vanilla copy of Factorio on a remote server box, Factorio experiences an unexpected error. Here is the pastebin crash report: https://pastebin.com/y6KMNtWh

Starting a headless server does not have any problems. I just want to be able to start the game from the .exe to update mods in the future.

Here are the system specs:

Intel Xeon CPU E5-2667 v2 @3.30 GHz
16GB RAM
64-bit OS, x64-based processor.

If there's anything else I need to provide, let me know please.

Re: [0.17.34] Unexpected error while starting non Steam version.

Posted: Wed May 01, 2019 7:49 am
by posila
Hello, the log doesn't contain crash, which might mean it crashed before logging started.

Can you see if there is a file called factorio-dump-current.dmp in Documents folder on the server? If so, ZIP it and post it here, please.

(Also: Windows 10 version 1607 is outdated, the game might not work correctly on it)

Re: [0.17.34] Unexpected error while starting non Steam version.

Posted: Wed May 01, 2019 8:06 am
by Pyromaniacal13
This is the one from the base vanilla server. Currently the server is running in headless mode with Bob's mods and a bunch of other stuff.

Re: [0.17.34] Unexpected error while starting non Steam version.

Posted: Wed May 01, 2019 8:19 am
by posila
Thanks. It's running on Microsoft Basic Display Adapter driver with software rasterization and that is what crashes. Try to launch the game with parameter --gfx-safe-mode

Re: [0.17.34] Unexpected error while starting non Steam version.

Posted: Wed May 01, 2019 11:09 am
by Pyromaniacal13
Do I just copy that into the config file, or is there a place in the config already that I have to make a change to?

Re: [0.17.34] Unexpected error while starting non Steam version.

Posted: Wed May 01, 2019 11:22 am
by posila
It's not config option. The same way you are starting the server with --start-server parameter, you can start normal game using various parameters, --gfx-safe-mode is one of them. You can create BAT file to launch the game with a parameter, or launch the game from command line or create shortcut and add it in its properties.

If you'd prefer to just edit config.ini, you can replace [graphics] section by following

Code: Select all

[graphics]
max-texture-size=4096
graphics-quality=normal
high-quality-animations=false
video-memory-usage=all
texture-compression-level=low-quality
gpu-accelerated-compression=false
gpu-accelerated-mipmap-compression=false

Re: [0.17.34] Unexpected error while starting non Steam version.

Posted: Wed May 01, 2019 11:39 am
by Pyromaniacal13
Fantastic, it worked! Thanks for the help!