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Email issues

Posted: Fri Aug 24, 2018 12:50 pm
by minermaxx
Only relevent help if at all possible

So heres the deal,
ive been playing factorio for a bit now,
and i have only decided to play multiplayer a few days ago
i need an account as you all know (for steam anyways)
The steam acount is linked to one on the website,
but the thing is...
i dont have access to the email (i deleted it)
...or the password to change it because it only shows up as 5 or so asterisks
im stuck, and can do anything
long storys short
i have the username, but not the password, i cant do anything atm
plox help

Re: Email issues

Posted: Fri Aug 24, 2018 1:10 pm
by Koub
Hi,

You should send an email to the Help and support Adress here : https://factorio.com/contact

And explain your issue. If something can be done, it's that way :).

Feel free to answer on this topic to say if things get solved (or don't) ^^.

Re: Email issues

Posted: Sat Aug 25, 2018 3:58 pm
by minermaxx
They just told me to sign into the website through steam,
helpful...
anyone got any ideas,
they wont reply to me emails and its been, what like 2 days?

Re: Email issues

Posted: Sun Aug 26, 2018 4:38 pm
by Koub
Hi,

If you have linked your Steam account to your Factorio account, you can Single Sign on into Factorio website with your Steam login+password.
Then, you have access to your Factorio Account, and can change pretty much anything, including the email.

Have you tried that ?