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not showing password reset in email

Posted: Sun Jan 28, 2018 2:49 am
by Alexmjw_1
I logged into Factorio on the website but when i wanted to reset my password so I went to the profile and did the normal edit password.. well... there is a slight problem.. I kind of forgot my password. So, I decided to log out of Factorio and click on forgot password so I did that and I sent the request password reset to my email and I waited 24 hours. After waiting for that many hours I noticed that it didn't popup in my inbox on my email account... I already checked: inbox, spam, and junk inbox... nothing there... Can I get alittle help with the password reset?

Re: not showing password reset in email

Posted: Sun Jan 28, 2018 6:48 am
by Loewchen
Contact support at support@factorio.com and provide all the account information.

Re: not showing password reset in email

Posted: Sun Jan 28, 2018 10:34 pm
by Alexmjw_1
I did that yesterday and have not gotten email back on

Re: not showing password reset in email

Posted: Sun Jan 28, 2018 11:08 pm
by Rseding91
Alexmjw_1 wrote:I did that yesterday and have not gotten email back on
It's the weekend. You'll most likely have to wait until Monday when people are back in the office.