[Forum] Some ideas about bug reports threads
Posted: Mon Sep 01, 2014 5:39 pm
I don't know if this is the correct section, but I'd like to share my 2 cents on bug report threads.
Sometimes I found that topics are moved into "not a bug" section without a single word explaining the reason. Sometimes it is quite clear, because there's a discussion in topic, but some other times they are simply moved there.
Considering that I suppose devs give a look at "not a bug" section not very often (if any), it can be really bad for a topic that IS a real bug but maybe has been wrongly explained etc. I also found it is not easy to let these thread came back to devs attention.
A similar case happens when a bug is in "Resolved for the next release" or "Resolved Problems and Bugs" sections: I think there almost no possibility to be watched by devs again: on other forums I found that closed bugs' thread are locked, to prevent "unuseful" discussions going on there (I mean "unuseful" because there are not watched by devs).
What are your opinions about these points?
Sometimes I found that topics are moved into "not a bug" section without a single word explaining the reason. Sometimes it is quite clear, because there's a discussion in topic, but some other times they are simply moved there.
Considering that I suppose devs give a look at "not a bug" section not very often (if any), it can be really bad for a topic that IS a real bug but maybe has been wrongly explained etc. I also found it is not easy to let these thread came back to devs attention.
A similar case happens when a bug is in "Resolved for the next release" or "Resolved Problems and Bugs" sections: I think there almost no possibility to be watched by devs again: on other forums I found that closed bugs' thread are locked, to prevent "unuseful" discussions going on there (I mean "unuseful" because there are not watched by devs).
What are your opinions about these points?