Factorio Forums

Posted: **Sat Oct 07, 2017 5:47 pm**

so my game after it loads up, says "failed to determine external ip address. other players might not be able to connect"
1: i know its not my router.
2: this has been an issue since i got the game 2 years ago

what do i do?

Posted: **Sat Oct 07, 2017 6:15 pm**

log

You are not receiving an answer from the ping pong servers, since this is not a recent issue for you, the most likely cause is some kind of firewall is filtering the outgoing or incoming packets.
Did you setup port forwarding in your router?
Try to ping the server with:

Code: Select all

ping pingpong1.factorio.com

In the command prompt (win+R -> cmd -> Enter).

Posted: **Sat Oct 07, 2017 8:00 pm**

this is what it shows...

Ping statistics for 2a01:7e00::f03c:91ff:fe67:8c6d:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 157ms, Maximum = 162ms, Average = 160ms

and correction i havent been able to play multiplayer ever since i got the game

Posted: **Sat Oct 07, 2017 8:11 pm**

Did you setup port forwarding in your router?

Posted: **Sat Oct 07, 2017 8:32 pm**

which ttype of port would it be?

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