Factorio Forums

Posted: **Mon Aug 28, 2017 11:40 pm**

I have no mods, no saved games... well, I wouldn't be able to get to them anyway. I haven't been able to play now for a couple of weeks. I have a MacBook Pro with the latest install of Sierra.

The game used to run just fine then all of a sudden it now crashes when it says "Cropping bitmaps" at about 40% of the game load.

Any help would be appreciated.

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   0.000 2017-08-28 16:36:08; Factorio 0.15.33 (build 30852, mac, steam)
   0.000 Operating system: Mac OS X 10.12.6
   0.000 Program arguments: "/Users/kenevans/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app" 
   0.000 Read data path: /Users/kenevans/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app/Contents/data
   0.000 Write data path: /Users/kenevans/Library/Application Support/factorio
   0.000 Binaries path: /Users/kenevans/Library/Application Support/Steam/steamapps/common
   0.009 System info: [CPU: Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz, 4 cores, RAM: 8192MB]
   0.025 Display options: [FullScreen: 0] [VSync: 1] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.036 Available display adapters: 1
   0.036  [0]: resolution 1440x900px at [0,0]
   0.036 Create display on adapter 0. Size 1280x720 at position [70, 72].
   0.334 Initialised OpenGL:[0] NVIDIA GeForce GT 330M OpenGL Engine; driver: 2.1 NVIDIA-10.2.37 310.90.10.05b54
   0.446 Graphics settings preset: medium
   0.446 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
   0.703 Loading mod core 0.0.0 (data.lua)
   0.718 Loading mod base 0.15.33 (data.lua)
   0.854 Loading mod base 0.15.33 (data-updates.lua)
   0.914 Checksum for core: 1161214653
   0.914 Checksum of base: 1503927233
   1.429 Info PlayerData.cpp:60: Local player-data.json unavailable
   1.429 Info PlayerData.cpp:63: Cloud player-data.json available, timestamp 1502506336
   1.631 Loaded shader file /Users/kenevans/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app/Contents/data/core/graphics/shaders/game.glsl
   1.633 Loaded shader file /Users/kenevans/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app/Contents/data/core/graphics/shaders/zoom-to-world.glsl
   1.636 Crop bitmaps.
  11.419 Initial atlas bitmap size is 8192
  11.437 Created atlas bitmap 8192x8191
  11.438 Created atlas bitmap 8192x1635
  11.438 Created atlas bitmap 8192x2034
  11.438 Created atlas bitmap 8192x1443
  11.439 Created atlas bitmap 4096x3644
  11.439 Created atlas bitmap 4096x1568
  11.439 Created atlas bitmap 4096x1868
Factorio crashed. Generating symbolized stacktrace, please wait ...
#0  0x000000010097eec2 in Logger::logStacktrace(StackTraceInfo*) (in factorio) (Logger.cpp:438)
#1  0x000000010096e86d in CrashHandler::writeStackTrace() (in factorio) (CrashHandler.cpp:118)
#2  0x000000010096e7fe in CrashHandler::SignalHandler(int) (in factorio) (CrashHandler.cpp:359)
#3  0x00007fff9f274b3a in 0x00007fff9f274b3a
#4  0x0000000102818f18 in 0x0000000102818f18 (in factorio)
#5  0x00007fff9f0f9420 in 0x00007fff9f0f9420
#6  0x00007fff97524c05 in 0x00007fff97524c05
#7  0x000000011177ad5e in 0x000000011177ad5e
#8  0x000000011177b4ba in 0x000000011177b4ba
#9  0x00007fff8e6744f1 in 0x00007fff8e6744f1
#10 0x00007fff8e656126 in 0x00007fff8e656126
#11 0x00000001028028d0 in 0x00000001028028d0 (in factorio)
#12 0x00007fff87289d7b in 0x00007fff87289d7b
#13 0x0000000100e00bb9 in flip_display (in factorio) (osxgl.m:1732)
#14 0x00000001003dbeac in LoadingSplashScreen::render(bool) (in factorio) (LoadingSplashScreen.cpp:72)
#15 0x00000001003a0e67 in AtlasSystem::loadSprites(bool) (in factorio) (AtlasSystem.cpp:437)
#16 0x00000001003a326f in AtlasSystem::tryLoadSpritesWithFallbackToMinimalMode(bool) (in factorio) (AtlasSystem.cpp:0)
#17 0x0000000100391573 in AtlasSystem::build() (in factorio) (AtlasSystem.cpp:987)
#18 0x000000010038dd1c in GlobalContext::init(bool, bool, bool) (in factorio) (GlobalContext.cpp:457)
#19 0x000000010070cd42 in MainLoop::run(boost::filesystem::path const&, boost::filesystem::path const&, bool, bool, bool, std::__1::function<void ()>, boost::filesystem::path const&, MainLoop::HeavyMode) (in factorio) (MainLoop.cpp:223)
#20 0x0000000100707906 in _al_mangled_main (in factorio) (Main.cpp:1015)
#21 0x0000000100dfce07 in +[AllegroAppDelegate app_main:] (in factorio) (osx_app_delegate.m:230)
#22 0x00007fff8aee38ad in 0x00007fff8aee38ad
#23 0x00007fff9f27e93b in 0x00007fff9f27e93b
#24 0x00007fff9f27e887 in 0x00007fff9f27e887
#25 0x00007fff9f27e08d in 0x00007fff9f27e08d
  14.971 Error Util.cpp:80: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

Posted: **Tue Aug 29, 2017 12:07 am**

How much VRAM does your GT 330M have?
Try using minimum graphics settings by editing the config file.
You could try to run the game on your intel graphics solution and see if that works.

Posted: **Tue Aug 29, 2017 8:04 pm**

Loewchen wrote:How much VRAM does your GT 330M have?
Try using minimum graphics settings by editing the config file.
You could try to run the game on your intel graphics solution and see if that works.

The nvidia board has 512 MB of VRAM. Again, the game was working fine until I upgraded my RAM from 4 GB to 8 GB. All of my applications are running so much better now.

I have not been able to find the config file for this game. I know how to find it in Windows, but I can't find it on the Mac. I found a folder called Factorio that has a .lock, crop-cache.dat and factorio-current.log file. Then it has the saves folder.

Under Steam/steamapps/common/Factorio, there is just the Factorio application. I don't know how to force one graphics controller to work over the other outside of modifying the config (wherever that is). I did follow some steps that would supposedly force the Nvidia to work in the power savings settings on the Mac. I'm a little new to Mac, but I can google pretty good.

Can you tell me where the config file is?

====

Edit: I found that the config file is supposed to be located here:
~/Library/Application Support/factorio/config

But that has never been created I presume. I had completely removed Steam and Factorio from my Mac and reinstalled both. So apparently, I haven't even gotten to the place where a config file is created. I suppose if someone could paste the default config file contents and the name, I could create it myself and see what happens.

Posted: **Wed Aug 30, 2017 9:22 pm**

Any other suggestions?

Posted: **Sat Sep 02, 2017 1:07 am**

Because I'm getting no replies from the developers, is there a place where I can get support or is this the only option?

Posted: **Sat Sep 02, 2017 6:21 am**

TapeGun007 wrote:Because I'm getting no replies from the developers, is there a place where I can get support or is this the only option?

I am sorry about that.
Open Factorio properties in Steam Library and set launch option to

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--max-texture-size=4096 --video-memory-usage=medium

if that doesn't fix the problem, set it to

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--gfx-safe-mode

The reason why it started to happen after you updated your RAM is because the game chooses different graphics defaults when detecting 4GB RAM or less.

Posted: **Sat Sep 02, 2017 10:34 pm**

posila,

Thank you so very much!!! The first option did the trick... and yes, that makes complete sense as to why it was occurring. I wasn't willing to put the other memory in just to see if it would work as it would be a hassle. Plus all my other applications work SO much better with 8 GB.

Thanks again!

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