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Problem with signing up to Factorio.com

Posted: Mon Aug 07, 2017 1:19 pm
by Nieustraszony
Hello,

I just made account on this forum, and want to say high to everybody. Also i want to ask for some help / advice straight away :D

My problem is with sign up to Factorio.com, i planned to buy the game here, directly on website (and maybe later connecting it with Steam, i found in FAQ that it is possible),
but apparently it turns out that there are two kinds of accounts, one for forums, and one for Factorio.com.

So i proceeded to sign up there as well, the problem i face is, when i try to go to next step it says my email adress is used. Well, that is true becouse i just used it for forums.

So, my question is, do i need to have 2 emails? Different one for forums, and different one for main site? I don't want to be split like that. Especially if i'm going to pay for something. I also don't want to write / remember two sets of passwords or credentials. I would totally prefer to have these both things under one email. If there is anything that can be done about that i would be very grateful.

Big thanks!

Re: Problem with signing up to Factorio.com

Posted: Mon Aug 07, 2017 2:01 pm
by Klonan
Nieustraszony wrote:Hello,

I just made account on this forum, and want to say high to everybody. Also i want to ask for some help / advice straight away :D

My problem is with sign up to Factorio.com, i planned to buy the game here, directly on website (and maybe later connecting it with Steam, i found in FAQ that it is possible),
but apparently it turns out that there are two kinds of accounts, one for forums, and one for Factorio.com.

So i proceeded to sign up there as well, the problem i face is, when i try to go to next step it says my email adress is used. Well, that is true becouse i just used it for forums.

So, my question is, do i need to have 2 emails? Different one for forums, and different one for main site? I don't want to be split like that. Especially if i'm going to pay for something. I also don't want to write / remember two sets of passwords or credentials. I would totally prefer to have these both things under one email. If there is anything that can be done about that i would be very grateful.

Big thanks!
HI,

You don't need to have two emails,
You can request your account details from our website here:
https://www.factorio.com/request-account-details

Re: Problem with signing up to Factorio.com

Posted: Tue Aug 08, 2017 2:23 pm
by Nieustraszony
Sorry for false alarm, as it turned out i already made account on main site some 6 months ago, to buy Factorio, but then got distracted and completly forgot about it. Fortunately was able to retrieve it and buy the game. Everything works now. Thanks for your reply.