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Messed up while signing up

Posted: Thu Jul 31, 2014 12:54 am
by Picten
Help: I entered the email address wrong, and now i can't validate it because the email is invalid.
I can't contact the support either because i don't have a valid email address.
Did i screw up so bad that its unfixable?

Re: Messed up while signing up

Posted: Thu Jul 31, 2014 8:50 am
by cube
Hi, send us a mail at support@factorio.com and add as many details as you can -- your username, the correct mail address, the wrong one if you know it and also attach the invoice from gopay / paypal / whatever you used.

Re: Messed up while signing up

Posted: Thu Jul 31, 2014 1:25 pm
by Picten
Note that i can't send a email because i don't have a valid one, and i haven't purchased the game yet.
EDIT: Message deleted.

Re: Messed up while signing up

Posted: Thu Jul 31, 2014 10:35 pm
by ssilk
You know, that you can send also forum-internal mails? The forum mails-systems sends also mails to the real address, to remind the receiver

You may become spam mails on that adress now,because of that; that's cause cube said: send mail.

Tip: you can edit your post now and send email. Now.

Re: Messed up while signing up

Posted: Fri Aug 01, 2014 12:51 am
by Picten
Sorry, but i couldn't find a Private message button on the cube's profile page,
Mind explaining it?

Re: Messed up while signing up

Posted: Fri Aug 01, 2014 6:13 am
by ssilk
The button signed with "!PM" - personal message.
And no need to excuse, I just try to make it comfortable for you. Sorry if that is misinterpretable. :)

Re: Messed up while signing up

Posted: Fri Aug 01, 2014 10:03 am
by Picten
Thank you so much for the help, i'm sending a PM now.

Re: Messed up while signing up

Posted: Fri Aug 01, 2014 11:26 am
by kovarex
Hi, I updated the email and activated the account manually.