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[0.15.2] White screen at launch followed by crash

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[0.15.2] White screen at launch followed by crash

Posted: Tue Apr 25, 2017 11:12 pm
by glek
0.15.2, for me, will not launch on Windows. I have not tested any other OS yet.

What I Did
  • Download 0.15.2 from Steam.
  • Launch game.
  • Attempt to update mods (Bob's stack inserters was the only one with an update).
  • Browse the mod portal a bit in game, downloaded Bob's clock mod.
  • Returned to main menu, noticed game did not restart like it normally does when changing mods.
  • Exit game and relaunch
  • Got white screen for several seconds followed by a pop up signalling a crash.
  • Deleted all saves (kept backups elsewhere), mods, configs, basically the entire data directory's contents.
  • Launched, still got white screen followed by a crash.
  • Repeat previous step endlessly.
My log file is pretty short, but it's concerning since SIGSEGV is a bad memory access attempt...

Code: Select all

   0.001 2017-04-25 19:01:58; Factorio 0.15.2 (build 29124, win64, steam)
   0.001 Operating system: Windows 10 (version 1607) 
   0.001 Program arguments: "E:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: E:/SteamLibrary/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/roblo/AppData/Roaming/Factorio
   0.001 Binaries path: E:/SteamLibrary/steamapps/common/Factorio/bin
   0.097 System info: [CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz, 4 cores, RAM: 16325MB]
   0.120 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.122 Available display adapters: 1
   0.122  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 970 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.123 Create display on adapter 0. Size 1280x720 at position [310, 162].
  15.796 Error CrashHandler.cpp:232: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-rdjz8j\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-rdjz8j\src\util\logger.cpp (354): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-rdjz8j\src\util\logger.cpp (408): Logger::logStacktrace
c:\cygwin64\tmp\factorio-rdjz8j\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-rdjz8j\src\util\crashhandler.cpp (235): CrashHandler::SignalHandler
d:\th\minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (269): `__scrt_common_main_seh'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF63CED2438)
00007FF63CED2438 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBB71FAB9D)
00007FFBB71FAB9D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBB7199913)
00007FFBB7199913 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBB71F9CBA)
00007FFBB71F9CBA (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-rdjz8j\libraries\allegro\src\win\d3d_disp.cpp (378): d3d_reset_state
c:\cygwin64\tmp\factorio-rdjz8j\libraries\allegro\src\win\d3d_disp.cpp (1829): d3d_create_display_internals
c:\cygwin64\tmp\factorio-rdjz8j\libraries\allegro\src\win\d3d_disp.cpp (1874): d3d_create_display_locked
c:\cygwin64\tmp\factorio-rdjz8j\libraries\allegro\src\win\d3d_disp.cpp (1937): d3d_create_display
c:\cygwin64\tmp\factorio-rdjz8j\libraries\allegro\src\display.c (55): al_create_display
c:\cygwin64\tmp\factorio-rdjz8j\src\graphics\display.cpp (97): Display::Display
c:\cygwin64\tmp\factorio-rdjz8j\src\globalcontext.cpp (717): GlobalContext::loadAllegro
c:\cygwin64\tmp\factorio-rdjz8j\src\globalcontext.cpp (372): GlobalContext::init
c:\cygwin64\tmp\factorio-rdjz8j\src\mainloop.cpp (166): MainLoop::run
c:\cygwin64\tmp\factorio-rdjz8j\src\main.cpp (881): wmain
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (253): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBB4808364)
00007FFBB4808364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBB71B70D1)
00007FFBB71B70D1 (ntdll): (filename not available): RtlUserThreadStart
  20.432 E:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe
  20.432 C:\WINDOWS\SYSTEM32\ntdll.dll
  20.432 C:\WINDOWS\System32\KERNEL32.DLL
  20.432 C:\WINDOWS\System32\KERNELBASE.dll
  20.432 C:\WINDOWS\System32\WLDAP32.dll
  20.432 C:\WINDOWS\System32\ucrtbase.dll
  20.432 E:\SteamLibrary\steamapps\common\Factorio\bin\x64\steam_api64.dll
  20.432 C:\WINDOWS\System32\GDI32.dll
  20.432 C:\WINDOWS\System32\gdi32full.dll
  20.432 C:\WINDOWS\System32\ADVAPI32.dll
  20.432 C:\WINDOWS\System32\USER32.dll
  20.433 C:\WINDOWS\System32\win32u.dll
  20.433 C:\WINDOWS\System32\msvcrt.dll
  20.433 C:\WINDOWS\System32\ole32.dll
  20.433 C:\WINDOWS\System32\sechost.dll
  20.433 C:\WINDOWS\System32\combase.dll
  20.433 C:\WINDOWS\System32\RPCRT4.dll
  20.433 C:\WINDOWS\System32\bcryptPrimitives.dll
  20.433 C:\WINDOWS\System32\SHELL32.dll
  20.433 C:\WINDOWS\System32\PSAPI.DLL
  20.433 C:\WINDOWS\System32\cfgmgr32.dll
  20.433 C:\WINDOWS\System32\windows.storage.dll
  20.433 C:\WINDOWS\System32\SHLWAPI.dll
  20.433 C:\WINDOWS\System32\powrprof.dll
  20.433 C:\WINDOWS\System32\WS2_32.dll
  20.433 C:\WINDOWS\System32\CRYPT32.dll
  20.433 C:\WINDOWS\System32\kernel.appcore.dll
  20.433 C:\WINDOWS\System32\MSASN1.dll
  20.433 C:\WINDOWS\System32\shcore.dll
  20.433 C:\WINDOWS\System32\profapi.dll
  20.433 C:\WINDOWS\SYSTEM32\WINMM.dll
  20.433 C:\WINDOWS\SYSTEM32\OPENGL32.dll
  20.433 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
  20.433 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.953_none_7300116921188239\gdiplus.dll
  20.433 C:\WINDOWS\SYSTEM32\VERSION.dll
  20.433 C:\WINDOWS\SYSTEM32\DSOUND.dll
  20.433 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
  20.433 C:\WINDOWS\SYSTEM32\GLU32.dll
  20.433 C:\WINDOWS\SYSTEM32\DDRAW.dll
  20.433 C:\WINDOWS\SYSTEM32\DCIMAN32.dll
  20.433 C:\WINDOWS\System32\IMM32.DLL
  20.433 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
  20.433 C:\WINDOWS\SYSTEM32\secur32.dll
  20.433 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
  20.433 C:\Program Files (x86)\Steam\steamclient64.dll
  20.433 C:\WINDOWS\System32\imagehlp.dll
  20.433 C:\WINDOWS\System32\SETUPAPI.dll
  20.433 C:\WINDOWS\System32\OLEAUT32.dll
  20.433 C:\WINDOWS\System32\msvcp_win.dll
  20.433 C:\Program Files (x86)\Steam\tier0_s64.dll
  20.433 C:\Program Files (x86)\Steam\vstdlib_s64.dll
  20.433 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
  20.433 C:\WINDOWS\system32\d3d9.dll
  20.433 C:\WINDOWS\SYSTEM32\dwmapi.dll
  20.433 C:\WINDOWS\system32\uxtheme.dll
  20.433 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e69a53b8ddde469c\nvldumdx.dll
  20.433 C:\WINDOWS\System32\WINTRUST.DLL
  20.433 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
  20.433 C:\WINDOWS\system32\rsaenh.dll
  20.433 C:\WINDOWS\SYSTEM32\bcrypt.dll
  20.433 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e69a53b8ddde469c\nvd3dumx.dll
  20.433 C:\WINDOWS\system32\nvspcap64.dll
  20.433 C:\WINDOWS\SYSTEM32\WINHTTP.dll
  20.433 C:\WINDOWS\SYSTEM32\WTSAPI32.dll
  20.433 C:\WINDOWS\system32\nvapi64.dll
  20.433 C:\WINDOWS\SYSTEM32\dxgi.dll
  20.433 C:\WINDOWS\System32\DEVOBJ.dll
  20.433 C:\WINDOWS\System32\MSCTF.dll
  20.433 C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
  20.433 C:\WINDOWS\System32\clbcatq.dll
  20.433 \\?\C:\Users\roblo\AppData\Roaming\discord\0.0.297\modules\discord_overlay\1\overlay.x64.dll
  20.433 C:\WINDOWS\SYSTEM32\USERENV.dll
  20.433 \\?\C:\Users\roblo\AppData\Roaming\discord\0.0.297\modules\discord_overlay\1\libcef.x64.dll
  20.433 C:\WINDOWS\System32\COMDLG32.dll
  20.433 C:\WINDOWS\SYSTEM32\urlmon.dll
  20.434 C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
  20.434 C:\WINDOWS\SYSTEM32\USP10.dll
  20.434 C:\WINDOWS\System32\NSI.dll
  20.434 C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
  20.434 C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.953_none_42151e83c686086b\COMCTL32.dll
  20.434 C:\WINDOWS\SYSTEM32\OLEACC.dll
  20.434 C:\WINDOWS\SYSTEM32\iertutil.dll
  20.434 C:\WINDOWS\SYSTEM32\dwrite.dll
  20.434 C:\WINDOWS\system32\NLAapi.dll
  20.434 C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
  20.434 C:\WINDOWS\system32\audioses.dll
  20.434 C:\WINDOWS\SYSTEM32\wintypes.dll
  20.434 C:\WINDOWS\system32\MMDevAPI.DLL
  20.434 C:\WINDOWS\system32\PROPSYS.dll
  20.434 C:\WINDOWS\system32\mswsock.dll
  20.434 C:\WINDOWS\SYSTEM32\DNSAPI.dll
  20.434 C:\Windows\System32\rasadhlp.dll
  20.434 C:\WINDOWS\System32\fwpuclnt.dll
  20.434 C:\WINDOWS\SYSTEM32\gpapi.dll
  20.434 C:\Windows\System32\cryptnet.dll
  20.434 Error Util.cpp:76: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
EDIT

Rebooting my system appears to have solved the issue for now.

Re: [0.15.2] White screen at launch followed by crash

Posted: Wed Apr 26, 2017 9:19 pm
by posila
I wanted to ask you to disable Discord overlay and try again, but since it works now ... maybe if it happens again :)

Re: [0.15.2] White screen at launch followed by crash

Posted: Thu Apr 27, 2017 1:42 pm
by glek
Never considering Discord possibly being the problem. If it happens again, I'll try that and report back.

Re: [0.15.2] White screen at launch followed by crash

Posted: Sat May 06, 2017 2:26 pm
by glek
Issue is happening after updating from 0.15.5 to 0.15.9.

Code: Select all

   0.001 2017-05-06 10:25:08; Factorio 0.15.9 (build 29504, win64, steam)
   0.001 Operating system: Windows 10 (version 1607) 
   0.001 Program arguments: "E:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: E:/SteamLibrary/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/roblo/AppData/Roaming/Factorio
   0.001 Binaries path: E:/SteamLibrary/steamapps/common/Factorio/bin
   0.032 System info: [CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz, 4 cores, RAM: 16325MB]
   0.033 Display options: [FullScreen: 1] [VSync: 1] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.034 Available display adapters: 1
   0.034  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 970 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.034 Create display on adapter 0. Size 1280x720 at position [310, 162].
  10.797 Error CrashHandler.cpp:232: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-okhrau\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-okhrau\src\util\logger.cpp (354): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-okhrau\src\util\logger.cpp (408): Logger::logStacktrace
c:\cygwin64\tmp\factorio-okhrau\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-okhrau\src\util\crashhandler.cpp (235): CrashHandler::SignalHandler
d:\th\minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (269): `__scrt_common_main_seh'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7CD3EEBC8)
00007FF7CD3EEBC8 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8B6E9AB9D)
00007FF8B6E9AB9D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8B6E39913)
00007FF8B6E39913 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8B6E99CBA)
00007FF8B6E99CBA (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-okhrau\libraries\allegro\src\win\d3d_disp.cpp (378): d3d_reset_state
c:\cygwin64\tmp\factorio-okhrau\libraries\allegro\src\win\d3d_disp.cpp (1829): d3d_create_display_internals
c:\cygwin64\tmp\factorio-okhrau\libraries\allegro\src\win\d3d_disp.cpp (1874): d3d_create_display_locked
c:\cygwin64\tmp\factorio-okhrau\libraries\allegro\src\win\d3d_disp.cpp (1937): d3d_create_display
c:\cygwin64\tmp\factorio-okhrau\libraries\allegro\src\display.c (55): al_create_display
c:\cygwin64\tmp\factorio-okhrau\src\graphics\display.cpp (97): Display::Display
c:\cygwin64\tmp\factorio-okhrau\src\globalcontext.cpp (724): GlobalContext::loadAllegro
c:\cygwin64\tmp\factorio-okhrau\src\globalcontext.cpp (372): GlobalContext::init
c:\cygwin64\tmp\factorio-okhrau\src\mainloop.cpp (166): MainLoop::run
c:\cygwin64\tmp\factorio-okhrau\src\main.cpp (902): wmain
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (253): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8B4798364)
00007FF8B4798364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8B6E570D1)
00007FF8B6E570D1 (ntdll): (filename not available): RtlUserThreadStart
  12.209 E:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe
  12.209 C:\WINDOWS\SYSTEM32\ntdll.dll
  12.209 C:\WINDOWS\System32\KERNEL32.DLL
  12.209 C:\WINDOWS\System32\KERNELBASE.dll
  12.209 C:\WINDOWS\System32\WLDAP32.dll
  12.209 C:\WINDOWS\System32\ucrtbase.dll
  12.209 C:\WINDOWS\System32\GDI32.dll
  12.209 C:\WINDOWS\System32\gdi32full.dll
  12.209 C:\WINDOWS\System32\USER32.dll
  12.209 C:\WINDOWS\System32\win32u.dll
  12.209 C:\WINDOWS\System32\ole32.dll
  12.209 C:\WINDOWS\System32\combase.dll
  12.209 C:\WINDOWS\System32\RPCRT4.dll
  12.209 C:\WINDOWS\System32\bcryptPrimitives.dll
  12.209 C:\WINDOWS\System32\sechost.dll
  12.209 C:\WINDOWS\System32\PSAPI.DLL
  12.209 C:\WINDOWS\System32\SHELL32.dll
  12.209 C:\WINDOWS\System32\msvcrt.dll
  12.209 C:\WINDOWS\System32\cfgmgr32.dll
  12.209 C:\WINDOWS\System32\windows.storage.dll
  12.209 C:\WINDOWS\System32\powrprof.dll
  12.209 C:\WINDOWS\System32\advapi32.dll
  12.209 C:\WINDOWS\System32\shlwapi.dll
  12.209 C:\WINDOWS\System32\kernel.appcore.dll
  12.209 C:\WINDOWS\System32\shcore.dll
  12.209 C:\WINDOWS\System32\profapi.dll
  12.209 C:\WINDOWS\System32\WS2_32.dll
  12.209 C:\WINDOWS\System32\CRYPT32.dll
  12.209 C:\WINDOWS\System32\MSASN1.dll
  12.209 E:\SteamLibrary\steamapps\common\Factorio\bin\x64\steam_api64.dll
  12.209 C:\WINDOWS\SYSTEM32\WINMM.dll
  12.209 C:\WINDOWS\SYSTEM32\OPENGL32.dll
  12.209 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.953_none_7300116921188239\gdiplus.dll
  12.209 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
  12.209 C:\WINDOWS\SYSTEM32\DSOUND.dll
  12.209 C:\WINDOWS\SYSTEM32\VERSION.dll
  12.209 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
  12.209 C:\WINDOWS\SYSTEM32\GLU32.dll
  12.209 C:\WINDOWS\SYSTEM32\DDRAW.dll
  12.209 C:\WINDOWS\SYSTEM32\DCIMAN32.dll
  12.209 C:\WINDOWS\System32\IMM32.DLL
  12.209 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
  12.209 C:\WINDOWS\SYSTEM32\secur32.dll
  12.209 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
  12.209 C:\Program Files (x86)\Steam\steamclient64.dll
  12.209 C:\WINDOWS\System32\imagehlp.dll
  12.209 C:\WINDOWS\System32\SETUPAPI.dll
  12.209 C:\WINDOWS\System32\OLEAUT32.dll
  12.209 C:\WINDOWS\System32\msvcp_win.dll
  12.210 C:\Program Files (x86)\Steam\tier0_s64.dll
  12.210 C:\Program Files (x86)\Steam\vstdlib_s64.dll
  12.210 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
  12.210 C:\WINDOWS\system32\d3d9.dll
  12.210 C:\WINDOWS\SYSTEM32\dwmapi.dll
  12.210 C:\WINDOWS\system32\uxtheme.dll
  12.210 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e69a53b8ddde469c\nvldumdx.dll
  12.210 C:\WINDOWS\System32\WINTRUST.DLL
  12.210 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
  12.210 C:\WINDOWS\system32\rsaenh.dll
  12.210 C:\WINDOWS\SYSTEM32\bcrypt.dll
  12.210 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e69a53b8ddde469c\nvd3dumx.dll
  12.210 C:\WINDOWS\system32\nvspcap64.dll
  12.210 C:\WINDOWS\SYSTEM32\WINHTTP.dll
  12.210 C:\WINDOWS\SYSTEM32\WTSAPI32.dll
  12.210 C:\WINDOWS\system32\nvapi64.dll
  12.210 C:\WINDOWS\SYSTEM32\dxgi.dll
  12.210 C:\WINDOWS\System32\DEVOBJ.dll
  12.210 C:\WINDOWS\System32\MSCTF.dll
  12.210 C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
  12.210 C:\WINDOWS\System32\clbcatq.dll
  12.210 Error Util.cpp:76: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
I have killed Discord completely this time and the issue continues to manifest.

I also disabled the Steam overlay, just in case, and the white screen continues to happen. I'm holding off on rebooting in case there's more I can do to try to point the devs in the right direction.

Using --force-opengl seems to fix the problem, but once the CLI option is removed, the issue manifests again.
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