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Can no longer log into account.

Posted: Sun Jan 24, 2016 8:10 am
by Seth084
Long story short, I bought the game early July-ish in 2014, made an account and everything. However, I just remembered about this game earlier today, and when I tried to log in with my account, zilch. It didn't work. I strictly remember having the game and playing it as well, but when I upgraded to Windows 10 from Windows 8, the game was uninstalled and I never got around to reinstalling it(I hadn't played the game for maybe a year at this point). Now, I just wanted to ask if there's any sort of proof of purchase I would have received in my email or something just to prove that I have bought the game and if there is and I find it, would I be able to receive another copy of the game?

Re: Technical Help FAQ - cause your problem might be known

Posted: Sun Jan 24, 2016 9:18 am
by Koub
Upon buying the game, you have received this kind of email, sent by noreply@factorio.com (it's the one I got when I bought it) :
Email