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MAC FREEZING - 0.14.21 [SOLVED]

Posted: Thu Jan 05, 2017 4:18 pm
by rchgonzaga
Hello everyone,

I just bought the game on steam store and as soon as it finished I tried to play, but unfortunately it freezes and i can't figure out why is it happening.

I'm on a Macbook Pro 5i late 2011 - OSX 10.11.6 EL CAPITAN with 8gb memory and Intel HD Graphics 3000 1024 MB. There are someone here that experiment this issues sometime ?

Thanks in advance,
Rafael Gonzaga

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 4:25 pm
by Loewchen
Post the log, see my signature...

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 4:40 pm
by rchgonzaga
Thanks Loewchen for the information.

That's what i have there, it helps?

[]'s

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 4:52 pm
by Loewchen
The latest log shows a normal shut down, is it working now?
At what point does it freeze, in the menu, when starting a game?

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 5:00 pm
by rchgonzaga
I'm not running the game right now, i'll try again in a few minutes.

It's freezing when the game starts to generate do map, I'll try to take a picture of what is happening with te terrain texture as well, but i think i'll have to do it using my cellphone, cuz it freezes and I'm barely capable to shutdown the app pressing command + opt + esc.

brb

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 5:06 pm
by daniel34
Loewchen wrote:The latest log shows a normal shut down, is it working now?
In the latest log he didn't attempt to load/start a game.
rchgonzaga wrote:I'll try to take a picture of what is happening with te terrain texture as well
Can you try to set the launch options in Steam to

Code: Select all

--max-texture-size=4096
Right-click on the game in your Steam library, select Properties.
Press the "Set launch options" button in the General tab and enter the above code.

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 5:18 pm
by rchgonzaga
WoW ... I think it solved the problem Daniel.
When I started the game before this command, it runned kinda freezing the mac, but now it's running pretty well.

Thanks for the tip, and for the sake of knowledge, what this command does?

[]'s

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 7:24 pm
by daniel34
rchgonzaga wrote:Thanks for the tip, and for the sake of knowledge, what this command does?
Factorio is attempting to create texture bitmaps with sizes up to 8192x8192 pixels because the OpenGL driver reports that it is able to work with that size. When actually trying to load or access these bitmaps the driver or game crashes, freezes or you get texture errors (missing textures, glitches).
This command prevents Factorio from creating such big bitmap sizes and limits the max size to 4096x4096.

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 8:01 pm
by rchgonzaga
Ok Daniel, thx again, but another strange thing happened here, if you could take a look at the image attached.

1st: My cursor is hovering over a tree, but it does not appear to me. If I hold the right button there I can collect wood, do you guys know why this happens ?

2nd: Whenever i click on the boiler, the game gets extremely slow ... actually it takes all the computer slow and if i put it in the map, it continues slowing the whole computer, so i got to get it back to the inventory :S.

There's anything that i could do here to solve that ?

[]'s

Re: MAC FREEZING - 0.14.21

Posted: Thu Jan 05, 2017 8:52 pm
by daniel34
rchgonzaga wrote:1st: My cursor is hovering over a tree, but it does not appear to me. If I hold the right button there I can collect wood, do you guys know why this happens ?
Not sure why that happens, but go to Options --> Graphics and disable 'Enable tree sprite mipmaps (needs restart)'.
rchgonzaga wrote:2nd: Whenever i click on the boiler, the game gets extremely slow ... actually it takes all the computer slow and if i put it in the map, it continues slowing the whole computer, so i got to get it back to the inventory.
Your problem (this and maybe the others) might be a lack of VRAM:
https://support.apple.com/en-us/HT204349
Intel HD Graphics 3000 allocates a base amount of memory to the integrated GPU based on how much system memory is installed:
  • 2 GB of RAM, 256 MB allocated
  • 4 GB of RAM, 384 MB allocated
  • 8 GB of RAM, 512 MB allocated.
As your Macbook has 8 GB RAM it allocates 512MB of video memory, which is the minimal requirement for Factorio. It might help to close other applications when running Factorio and to set the Video memory usage in Options --> Graphics to Medium or Low. Disabling the 'Show smoke' option might also help. Also check if your graphics drivers are up-to-date.

Re: MAC FREEZING - 0.14.21 [SOLVED]

Posted: Fri Jan 06, 2017 12:07 pm
by rchgonzaga
Daniel, thanks again for reply.

The number that you told me to put on the command line, I divided by 2 and i think that it solved the problem.

There is any problem by doing that ?

[]'s

Re: MAC FREEZING - 0.14.21 [SOLVED]

Posted: Fri Jan 06, 2017 12:11 pm
by daniel34
rchgonzaga wrote:The number that you told me to put on the command line, I divided by 2 and i think that it solved the problem.

There is any problem by doing that ?
The max-texture-size? No, there is no problem doing that, possible values are 0 (unlimited), 2048, 4096 and 8192.

Good to hear that it works :)

Re: MAC FREEZING - 0.14.21 [SOLVED]

Posted: Fri Jan 06, 2017 12:39 pm
by rchgonzaga
So thanks again :D .

[]'s