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Cannot start game on Steam, but demo worked fine

Posted: Wed Jun 29, 2016 2:15 am
by Thaine
Hello there,

I've played the demo on Steam (without problems) and rightafter bought the game full version (on Steam as well). After instalation, the game would launch but the interface was unresponsive. The game version is 0.13.0 and my computer is Windows 7.

I've tried many many things, including:

- Unistalling everything and installing again;
- Same but without internet;
- Same but deleting files from 'C:/Users/.../AppData/Roaming/Factorio' and 'C:/Program Files (x86)/Steam/userdata/<userID>/<appID>'
- Same but enabling/disabling Steam cloud service;

In all cases, the program would: A) Start blank white and turn unresponsive; B) Turn unresponsive in the middle of loading; C) Finish loading all the way to main menu and turn unresponsive when I click stuff. At one time I managed to get a conflict message with the cloud. Also, I've noticed that before clicking, the close and minimise buttons in the corner don't 'highlight' as they should when I hover the mouse over them.

This is the log file from the last time I tried to initialise the game (virtually the same from all those other tries):

Code: Select all

   0.003 2016-06-28 22:14:07; Factorio 0.12.35 (Build 18124, win64, steam)
   0.003 Operating system: Windows 7 Service Pack 1
   0.003 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" "--max-texture-size=4096" 
   0.003 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.003 Write data path: C:/Users/herma11/AppData/Roaming/Factorio
   0.003 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.039 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255]
   0.051 Available display adapters: 1
   0.052  [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 4000 {0x05, [0,0], 1366x768, 32bit, 40Hz}
   0.052 Create display on adapter 0. Size 1266x668 at position [40, 32].
   0.101 Initialised Direct3D:[0] Intel(R) HD Graphics 4000; driver: igdumd64.dll 8.15.10.2712
   0.160 Desktop composition is active.
   0.328 Loading mod core 0.0.0 (data.lua)
   0.384 Loading mod base 0.12.35 (data.lua)
   2.328 Checksum for core: 3711505753
   2.328 Checksum for mod base: 2829195351
   3.006 Initial atlas bitmap size is 4096
   3.011 Created atlas bitmap 4096x4089
   3.015 Created atlas bitmap 4096x4081
   3.017 Created atlas bitmap 4096x4089
   3.019 Created atlas bitmap 4096x4090
   3.021 Created atlas bitmap 4096x4095
   3.021 Created atlas bitmap 4096x1351
  23.079 Sprites loaded
  24.749 Loading sounds...
  28.792 Factorio initialised
And some screenshots are attached of when I click the interface and try to close it, both not responding.

Could you please help me?

Re: Cannot start game on Steam, but demo worked fine

Posted: Wed Jun 29, 2016 6:45 am
by Koub
You're saying the version is 0.13.0, but ...

Code: Select all

   0.003 2016-06-28 22:14:07; Factorio 0.12.35 (Build 18124, win64, steam)
And both your screenshots tell you're playing 0.12.35
Are you sure you haven't screwed something with your update ? There must be something you forgot to delete, or you're not running the right factorio. Do you have an old "manual" install ?

The checksums should be :

Code: Select all

   0.358 Checksum for core: 1399339455
   0.358 Checksum for mod base: 2039900801

Re: Cannot start game on Steam, but demo worked fine

Posted: Wed Jun 29, 2016 1:29 pm
by Thaine
You're totally right. When I said the version is 0.13.0 I viewed that on Steam only (and I don't even know how, I couldn't do it right now).

I don't know if I screw up with my update or if I forgot to delete anything. I don't have a manual install, the only way I got it installed was by clicking the 'Install' button on Steam.

On Steam, on my library, I right clicked on the game name, clicked 'Properties' and on the tab 'Updates', under 'Automatic updates', it is set 'Always keep this game up to date'. Also, I've updated my Steam client. Hope this info helps.

How should I proceed exactly? And if I am to uninstall it all, what exactly should I delete?