Factorio Forums

Posted: **Sat Jun 18, 2016 10:44 am**

Game crashed during startup. Along with it came an error notice from windows saying the graphics driver crashed and recovered as well. Second start attempt worked fine.

Code: Select all

   0.002 2016-06-18 13:32:31; Factorio 0.12.35 (Build 18124, win64, steam)
   0.002 Operating system: Windows 10 
   0.002 Program arguments: "F:\Games\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.002 Read data path: F:/Games/Steam/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/toomy/AppData/Roaming/Factorio
   0.002 Binaries path: F:/Games/Steam/steamapps/common/Factorio/bin
   0.097 Graphics options: [FullScreen: true] [VSync: true] [UIScale: 150%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255]
   0.100 Available display adapters: 2
   0.100  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 980 Ti {0x05, [0,0], 3840x2160, 32bit, 60Hz}
   0.100  [1]: \\.\DISPLAY2 - NVIDIA GeForce GTX 980 Ti {0x01, [3840,0], 1680x1050, 32bit, 60Hz}
   0.100 Create display on adapter 0. Size 1280x720 at position [1270, 702].
   0.530 Initialised Direct3D:[0] NVIDIA GeForce GTX 980 Ti; driver: nvd3dumx.dll 10.18.13.6472
   0.660 Error CrashHandler.cpp:105: Exception Code: c0000002, Address: 00007FFF48C91F28
   0.660 Error CrashHandler.cpp:115: Exception Context:
rax=0000000000000000, rbx=00007fff204d0780, rcx=0000000000000000,
rdx=0000000000000000, rsi=0000027a61dab780, rdi=0000027a61d9e200,
rip=00007fff48c91f28, rsp=00000085a3cff310, rbp=0000027a61d9e280,
 r8=0000000000000000,  r9=0000000000000000, r10=0000000000000000,
r11=0000000000000000, r12=00007ff66a000000, r13=0000000000000000,
r14=0000027a61cc8d88, r15=0000027a61d22688
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-4o6qmj\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-4o6qmj\src\util\logger.cpp (306): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\logger.cpp (360): Logger::logStacktrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\crashhandler.cpp (84): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\crashhandler.cpp (125): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF48CE7E1E)
00007FFF48CE7E1E (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4BE3D998)
00007FFF4BE3D998 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4BE25B26)
00007FFF4BE25B26 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4BE39AFD)
00007FFF4BE39AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4BDC4FE9)
00007FFF4BDC4FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4BDC6C94)
00007FFF4BDC6C94 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF48C91F28)
00007FFF48C91F28 (KERNELBASE): (filename not available): RaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF204FCFD4)
00007FFF204FCFD4 (d3d9): (filename not available): DebugSetMute
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\win\d3d_bmp.cpp (694): _al_d3d_refresh_texture_memory
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\win\d3d_disp.cpp (1155): _al_d3d_reset_device
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\win\d3d_disp.cpp (1564): d3d_display_thread_proc
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\threads.c (95): detached_thread_func_trampoline
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\win\wxthread.c (38): thread_proc_trampoline
f:\dd\vctools\crt\crtw32\startup\threadex.c (376): _callthreadstartex
f:\dd\vctools\crt\crtw32\startup\threadex.c (354): _threadstartex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF491A8102)
00007FFF491A8102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4BDEC5B4)
00007FFF4BDEC5B4 (ntdll): (filename not available): RtlUserThreadStart
   2.554 Error Util.cpp:78: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.

Posted: **Wed Jun 29, 2016 11:50 am**

Firstly check for Driver updates from NVIDIA, I have the previous driver from current (think about early to mid May) and yours are older than mine going by the last 4 digits on the driver build number.

Secondly I would check your video card is clean of dust buildup along with the rest of your computer.

If you have had a GPU Driver crash and recover before I would suggest doing a complete uninstall of the NVIDIA Drivers from Settings (the replacement for Windows Control Panel) and then rebooting before reinstalling the latest NVIDIA Drivers again.

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