Factorio Forums

Hello, I just bought the game on steam,

But when I start Factorio it says An Unexpected Error has occurred ... . . . . .

Here are the logs


0.002 2016-03-15 19:01:38; Factorio 0.12.26 (Build 17762, win64)
0.002 Operating system: Windows Vista Service Pack 1
0.002 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" "--force-opengl"
0.002 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.002 Write data path: C:/Users/Luuk/AppData/Roaming/Factorio
0.002 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.151 Available display adapters: 1
0.151 [0]: \\.\DISPLAY6 - NVIDIA GeForce GTX 750 Ti {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.151 Create display on adapter 0. Size 1280x720 at position [310, 162].
0.430 Initialised OpenGL:[0] GeForce GTX 750 Ti/PCIe/SSE2; driver: 4.5.0 NVIDIA 364.51
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-vtnylx\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-vtnylx\src\util\logger.cpp (298): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-vtnylx\src\util\logger.cpp (352): Logger::logStacktrace
c:\cygwin64\tmp\factorio-vtnylx\src\util\crashhandler.cpp (84): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-vtnylx\src\util\crashhandler.cpp (153): CrashHandler::SignalHandler
f:\dd\vctools\crt\crtw32\misc\winxfltr.c (372): _XcptFilter
f:\dd\vctools\crt\crtw32\startup\threadex.c (378): _callthreadstartex$filt$0
f:\dd\vctools\crt\crtw32\misc\amd64\chandler.c (162): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000775D554D)
00000000775D554D (ntdll): (filename not available): RtlCompareUnicodeString
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000775B5D1C)
00000000775B5D1C (ntdll): (filename not available): RtlTimeToSecondsSince1970
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000775EFE48)
00000000775EFE48 (ntdll): (filename not available): KiUserExceptionDispatcher
f:\dd\vctools\crt\fpw32\tran\amd64\cosf.asm (414): cosf
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\transformations.c (337): al_rotate_transform
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\bitmap_draw.c (117): _draw_tinted_rotated_scaled_bitmap_region
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\bitmap_draw.c (185): al_draw_scaled_bitmap
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\win\wwindow.c (1010): win_set_display_icon
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\win\wwindow.c (1037): _al_win_set_display_icons
c:\cygwin64\tmp\factorio-vtnylx\src\graphics\display.cpp (155): Display::Display
c:\cygwin64\tmp\factorio-vtnylx\src\globalcontext.cpp (555): GlobalContext::loadAllegro
c:\cygwin64\tmp\factorio-vtnylx\src\globalcontext.cpp (326): GlobalContext::init
c:\cygwin64\tmp\factorio-vtnylx\src\mainloop.cpp (529): MainLoop::run
c:\cygwin64\tmp\factorio-vtnylx\src\main.cpp (477): wmain
f:\dd\vctools\crt\crtw32\startup\crt0.c (255): __tmainCRTStartup
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007749F56D)
000000007749F56D (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000775D3281)
00000000775D3281 (ntdll): (filename not available): RtlUserThreadStart
2.345 Error Util.cpp:77: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.


Someone who can help me?

bumblebee wrote:00000000775EFE48 (ntdll): (filename not available): KiUserExceptionDispatcher
f:\dd\vctools\crt\fpw32\tran\amd64\cosf.asm (414): cosf
c:\cygwin64\tmp\factorio-vtnylx\libraries\allegro\src\transformations.c (337): al_rotate_transform

Problem is running Vista on too new CPU We have made workaround for this issue for next patch. But I don't know when the patch will be released.