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Unable to buy via Master Card
Posted: Tue Mar 15, 2016 4:42 pm
by Obererpel
Hi @all!
I am unable to buy Factorio on factorio.com. All I get is an error message:
Communication with braintree gateway failed, error:
Using a german Master Card. I do not want to buy it on steam.
See also my
tweet
Re: Unable to buy via Master Card
Posted: Tue Mar 15, 2016 4:43 pm
by Klonan
You can try to use paypal,
But at this time there is nothing else we can do
Re: Unable to buy via Master Card
Posted: Tue Mar 15, 2016 4:47 pm
by Obererpel
Klonan wrote:You can try to use paypal,
But at this time there is nothing else we can do
So this is a known issue? Is there a solution available in the next days/weeks?
Neither do I have paypal nor bitcoins. There must be a way
PS: Thanks for the very fast reply!
Re: Unable to buy via Master Card
Posted: Tue Mar 15, 2016 4:55 pm
by Klonan
Obererpel wrote:Klonan wrote:You can try to use paypal,
But at this time there is nothing else we can do
So this is a known issue? Is there a solution available in the next days/weeks?
Neither do I have paypal nor bitcoins. There must be a way
PS: Thanks for the very fast reply!
No solution for a while,
But we are working on it
Re: Unable to buy via Master Card
Posted: Tue Mar 15, 2016 5:00 pm
by Obererpel
Okay, thats sad.
IFF you, as a staff member, could assure me, that if I buy the steam version,
I will eventually get a drm free version/get an account upgrade too, i would do a purchase on steam. Getting the drm free version is essential for me.
Re: Unable to buy via Master Card
Posted: Tue Mar 15, 2016 6:38 pm
by Klonan
Obererpel wrote:Okay, thats sad.
IFF you, as a staff member, could assure me, that if I buy the steam version,
I will eventually get a drm free version/get an account upgrade too, i would do a purchase on steam. Getting the drm free version is essential for me.
We are working on that to, and it will be possible
Re: Unable to buy via Master Card
Posted: Tue Mar 15, 2016 10:47 pm
by Koub
Obererpel wrote:Neither do I have paypal nor bitcoins.
You don't need to have a Paypal account to use paypal as an online payment service. You can pay through Paypal. Have you tried to do so ?
Re: Unable to buy via Master Card
Posted: Wed Mar 16, 2016 2:27 pm
by roy7
Koub wrote:Obererpel wrote:Neither do I have paypal nor bitcoins.
You don't need to have a Paypal account to use paypal as an online payment service. You can pay through Paypal. Have you tried to do so ?
It depends on the country the person is in. Some people will see a way to use a credit card to pay when clicking the pay pal link (with no paypal account needed), but not everyone will.