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[Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 4:57 pm
by Marve25
i installed the game yesterday and it worked perfectly until today, started the game and got error message.
i've searched the internet and got nothing that could solved this problem, tried all the solutions from
viewtopic.php?t=9300 and running as administrator.
i reinstalled the game and deleted everything from appdata manually and i still got this error
this is the error message i get, note the saves are automaticly downloaded by steam

Re: [Win10] crash on startup
Posted: Mon Mar 07, 2016 4:59 pm
by Marve25
forgot the error message

Re: [Win10] crash on startup
Posted: Mon Mar 07, 2016 5:10 pm
by Loewchen
As the error message already says, what we need is the log-file (
https://wiki.factorio.com/index.php?title=Log_File for the steam installation its here: ...\steamapps\common\Factorio).
Re: [Win10] crash on startup
Posted: Mon Mar 07, 2016 5:17 pm
by Marve25
it does not exist, that's the problem
Re: [Win10] crash on startup
Posted: Mon Mar 07, 2016 5:20 pm
by daniel34
For the steam installation it is still in %appdata%\factorio
(usually C:\Users\<username>\AppData\Roaming\Factorio)
Re: [Win10] crash on startup
Posted: Mon Mar 07, 2016 5:24 pm
by Marve25
daniel34 wrote:
For the steam installation it is still in %appdata%\factorio
(usually C:\Users\<username>\AppData\Roaming\Factorio)
as you can see, its nowhere to be found
(if you don't see the image:
https://gyazo.com/507472409326b9f046de2d1ca628da27)
Re: [Win10] crash on startup
Posted: Mon Mar 07, 2016 5:31 pm
by Loewchen
daniel34 wrote:
For the steam installation it is still in %appdata%\factorio
(usually C:\Users\<username>\AppData\Roaming\Factorio)
Hm... I have only the steam installation and .zip packages and log-files on factorio start with steam get only created in ...\steamapps\common\Factorio, the user directory does not contain any log-files with this setup.
Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 5:40 pm
by Loewchen
Pls show me the local files tab of factorio properties from the steam library.
Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 5:47 pm
by Marve25
Loewchen wrote:Pls show me the local files tab of factorio properties from the steam library.
this tab?

Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 5:54 pm
by Loewchen
Yes, try "Verify Integrity of game cache" if you did not already.
Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 6:08 pm
by Marve25
Loewchen wrote:Yes, try "Verify Integrity of game cache" if you did not already.
i've done that a couple of times, just reinstalled it again and deleted everything containing factorio from the regestry but still notting
Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 6:16 pm
by Loewchen
Marve25 wrote:i've done that a couple of times, just reinstalled it again and deleted everything containing factorio from the regestry but still notting
Ok, my assumption is that the log exists but does not get displayed for some reason, especially since other files are missing as well.
Try the following:
- create a new txt file in the \steamapps\common\Factorio directory (right click, new file...)
- rename that file to test.log
- accept the warning that this file might not work if changed
- refresh folder
- did it disappear ?
Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 6:17 pm
by daniel34
Try setting the contents of config-path.cfg (in F:\Program\Steam\steamapps\common\Factorio) to
Code: Select all
config-path=__PATH__executable__/../../config
use-system-read-write-data-directories=false
The log should then appear in the same folder.
Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 6:26 pm
by Marve25
Loewchen wrote:Marve25 wrote:i've done that a couple of times, just reinstalled it again and deleted everything containing factorio from the regestry but still notting
Ok, my assumption is that the log exists but does not get displayed for some reason, especially since other files are missing as well.
Try the following:
- create a new txt file in the \steamapps\common\Factorio directory (right click, new file...)
- rename that file to test.log
- accept the warning that this file might not work if changed
- refresh folder
- did it disappear ?
it did not disappear
daniel34 wrote:Try setting the contents of config-path.cfg (in F:\Program\Steam\steamapps\common\Factorio) to
Code: Select all
config-path=__PATH__executable__/../../config
use-system-read-write-data-directories=false
The log should then appear in the same folder.
still no log file
Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 6:31 pm
by daniel34
Then I can't help you any more. I've moved this topic to open Bug Reports as you have posted it in Resolved Problems and Bugs, where the devs will probably not notice it.
Re: [Win10] crash on startup (Log file doesn't exist)
Posted: Mon Mar 07, 2016 6:35 pm
by Marve25
daniel34 wrote:Then I can't help you any more. I've moved this topic to open Bug Reports as you have posted it in Resolved Problems and Bugs, where the devs will probably not notice it.
well, just updated the grapic drivers and now it appears to work again, thanks for the help anyway