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(Solved) Game crashes several minutes in

Posted: Sun Feb 28, 2016 1:59 pm
by joe
Hi guys, just bought the game on Steam, but unfortunately I don't get to play it :(

Here is the stack trace:

Code: Select all

   0.001 2016-02-28 13:51:48; Factorio 0.12.24 (Build 17689, win64)
   0.001 Operating system: Windows 10 
   0.001 Program arguments: "D:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: D:/Steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Joe/AppData/Roaming/Factorio
   0.001 Binaries path: D:/Steam/steamapps/common/Factorio/bin
   0.013 Available display adapters: 2
   0.013  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 970 {0x05, [0,0], 1920x1200, 32bit, 59Hz}
   0.013  [1]: \\.\DISPLAY2 - NVIDIA GeForce GTX 970 {0x01, [1920,0], 1920x1200, 32bit, 59Hz}
   0.015 Create display on adapter 0. Size 1280x720 at position [310, 222]. Monitor 0
   0.497 Initialised Direct3D:[0] NVIDIA GeForce GTX 970; driver: nvd3dumx.dll 10.18.13.5906
   0.525 Desktop composition is active.
   0.525 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 0]
   0.577 Loading mod core 0.0.0 (data.lua)
   0.580 Loading mod base 0.12.24 (data.lua)
   1.021 Initial atlas bitmap size is 16384
   1.024 Created atlas bitmap 16384x5511
  10.808 Factorio initialised
  51.620 Info Scenario.cpp:124: Map version 0.12.24-0
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-mgpfjr\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-mgpfjr\src\util\logger.cpp (284): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-mgpfjr\src\util\logger.cpp (338): Logger::logStacktrace
c:\cygwin64\tmp\factorio-mgpfjr\src\util\crashhandler.cpp (81): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-mgpfjr\src\util\crashhandler.cpp (139): CrashHandler::SignalHandler
f:\dd\vctools\crt\crtw32\misc\winxfltr.c (372): _XcptFilter
f:\dd\vctools\crt\crtw32\startup\thread.c (259): _callthreadstart$filt$0
f:\dd\vctools\crt\crtw32\misc\amd64\chandler.c (162): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFA7BC9A9D)
00007FFFA7BC9A9D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFA7B54F29)
00007FFFA7B54F29 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFA7BC8BAA)
00007FFFA7BC8BAA (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FFF8F71B68E)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF8F71B68E)
00007FFF8F71B68E (d3d9): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 0000000000018001)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 0000000000018001)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 0000000000018001)
0000000000018001 ((module-name not available)): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF86A14A79)
00007FFF86A14A79 (gameoverlayrenderer64): (filename not available): OverlayHookD3D3
c:\cygwin64\tmp\factorio-mgpfjr\libraries\allegro\src\win\d3d_disp.cpp (2064): d3d_flip_display
c:\cygwin64\tmp\factorio-mgpfjr\libraries\allegro\src\display.c (197): al_flip_display
c:\cygwin64\tmp\factorio-mgpfjr\src\mainloop.cpp (482): MainLoop::tickStep
c:\cygwin64\tmp\factorio-mgpfjr\src\mainloop.cpp (569): MainLoop::run
c:\cygwin64\tmp\factorio-mgpfjr\src\main.cpp (443): wmain
f:\dd\vctools\crt\crtw32\startup\crt0.c (255): __tmainCRTStartup
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFA65A8102)
00007FFFA65A8102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFA7B7C574)
00007FFFA7B7C574 (ntdll): (filename not available): RtlUserThreadStart
 253.938 Error Util.cpp:63: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.
If anybody knows what this is about perhaps you could direct me to a workaround until it gets patched?

Thanks!

Re: Game crashes several minutes in

Posted: Sun Feb 28, 2016 3:17 pm
by orzelek
Do you have some additional overlay app (MSI Afterburner can be a problem) - try disabling it since it seems to be causing the crash.

Re: Game crashes several minutes in

Posted: Sun Feb 28, 2016 3:56 pm
by joe
Yep, I had MSI Afterburner running - no crashes since closing it. Thanks for the quick response!

Re: (Solved) Game crashes several minutes in

Posted: Tue Mar 01, 2016 1:25 pm
by posila
Hi joe, we tried to run Steam version of Factorio next to MSI Afterburned on several HW configurations and we didn't see any crashes. How do you have MSI Afterburner configured? Thanks for help.