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Factorio Demo unavailable via Steam for German players

Posted: Thu Aug 14, 2025 12:54 pm
by Fletch
Steam users in Germany are unable to see/download/play the Factorio Demo.

This is most likely related to Germany's Age Rating requirements and Steam store listing requirements.
Steam's announcement about the German Age-Rating requirements and the Steam Survey that Wube will need to submit to avoid these blocks for German players:

https://steamcommunity.com/groups/steam ... 6768588864
Take action before November 15th (2024)
We will stop showing games that do not have an age rating to German customers within the Steam Store on November 15th. Please check the link below to see if this affects you and, if necessary, take action.
The main game does not have this problem, only the Demo on Steam has the issue. Thanks.

Re: Factorio Demo unavailable via Steam for German players

Posted: Thu Aug 14, 2025 1:51 pm
by Klonan
Hi,

This should be fixed (as soon as the changes propogate through Steams side)

Thanks for the report

Re: Factorio Demo unavailable via Steam for German players

Posted: Sat Aug 16, 2025 1:01 pm
by Fletch
Klonan wrote: Thu Aug 14, 2025 1:51 pm Hi,

This should be fixed (as soon as the changes propogate through Steams side)

Thanks for the report
Appreciate the efforts, Klonan. Unfortunately, the demo is still not showing up (in Steam) for German players according to the Steam thread:
https://steamcommunity.com/app/427520/d ... 526932203/

Re: Factorio Demo unavailable via Steam for German players

Posted: Sat Aug 16, 2025 1:54 pm
by Loewchen
Fletch wrote: Sat Aug 16, 2025 1:01 pm Unfortunately, the demo is still not showing up (in Steam) for German players according to the Steam thread:
https://steamcommunity.com/app/427520/d ... 526932203/
I can confirm that the app page is not accessible from Germany: https://store.steampowered.com/app/452280.

Re: Factorio Demo unavailable via Steam for German players

Posted: Thu Aug 21, 2025 1:38 pm
by Klonan
Fletch wrote: Sat Aug 16, 2025 1:01 pm
Klonan wrote: Thu Aug 14, 2025 1:51 pm Hi,

This should be fixed (as soon as the changes propogate through Steams side)

Thanks for the report
Appreciate the efforts, Klonan. Unfortunately, the demo is still not showing up (in Steam) for German players according to the Steam thread:
https://steamcommunity.com/app/427520/d ... 526932203/
Okay did some more things, lets see what Steam does

Re: Factorio Demo unavailable via Steam for German players

Posted: Thu Aug 21, 2025 2:05 pm
by Loewchen
It's available now.

Re: Factorio Demo unavailable via Steam for German players

Posted: Thu Aug 21, 2025 5:39 pm
by Fletch
Confirmed by user on Steam forums (who initially posted about this problem). The demo is available for German players on the Steam store page. This can be closed out as fixed. Appreciate it!