Page 1 of 1

Sign-in Integration with Steam appears broken

Posted: Fri Nov 01, 2024 8:01 pm
by NoSleeves
Trying to sign in so I can download a new headless linux version but when I try to use the Steam linked sign-in I get the below:

Image

I'm getting this across Edge, Chrome, Firefox and three different ISPs.
A friend is also seeing it and he's in a different state.
Is there another way I can get the headless version that doesn't involve a shady internet download?

Re: Sign-in Integration with Steam appears broken

Posted: Fri Nov 01, 2024 8:15 pm
by Sanqui
Steam seems to be having some trouble with their login feature, but since you want the headless version, you may be pleased to learn that you can download it for free even without an account from our download page.

Re: Sign-in Integration with Steam appears broken

Posted: Fri Nov 01, 2024 8:17 pm
by NoSleeves
Thanks for that! I thought it was locked behind the sign-in. Cheers!

Re: Sign-in Integration with Steam appears broken

Posted: Fri Nov 01, 2024 10:29 pm
by sobert
I'm having the same problem, can't sign in through Steam.
Is there a way to (re)set a password so I can log in without the steam sign-in?
11-02-2024, 01-28-39.png
11-02-2024, 01-28-39.png (43.76 KiB) Viewed 613 times

Re: Sign-in Integration with Steam appears broken

Posted: Sat Nov 02, 2024 9:49 am
by Sanqui
The Steam login issue is fixed now.

Re: Sign-in Integration with Steam appears broken

Posted: Mon Nov 04, 2024 7:05 pm
by martinvw
I cannot log in on https://factorio.com/login at all. When I enter my name + password and click login, it just shows the login prompt again, no error message. I tried to log in via Steam instead; after clicking "Sign in" on the Steam page, I'm redirected to https://factorio.com/ (as if the log in has been successful), but then I'm not logged in (the links in the top right show Log in / Sign up).

I've double checked that it's not a cookie issue, but factorio.com is allowed to save cookies in my browser and also has saved several cookies (session and several phpbb3* cookies), so I assume it's not an issue on my end.

Re: Sign-in Integration with Steam appears broken

Posted: Thu Nov 07, 2024 5:36 pm
by vinzenz
martinvw wrote: Mon Nov 04, 2024 7:05 pm I cannot log in on https://factorio.com/login at all. When I enter my name + password and click login, it just shows the login prompt again, no error message. I tried to log in via Steam instead; after clicking "Sign in" on the Steam page, I'm redirected to https://factorio.com/ (as if the log in has been successful), but then I'm not logged in (the links in the top right show Log in / Sign up).

I've double checked that it's not a cookie issue, but factorio.com is allowed to save cookies in my browser and also has saved several cookies (session and several phpbb3* cookies), so I assume it's not an issue on my end.

Are you able to login in a incognito window, another browser or after disabling all browser add-ons? You can also try clearing your cache, cookies and local storage for factorio.com. If the issue persists please contact support@factorio.com with your account name, browser version and browser console logs (via F12)

Re: Sign-in Integration with Steam appears broken

Posted: Tue Nov 12, 2024 6:02 pm
by Dop3Dawg
I had a similar issue (my account regged on a lost e-mail) , the "Enter the damn code" would not go away even though I authenticated it with steam mobapp. It did get me logged in to factorio.com, but couldn't really do much as the "CODE window" was for a code. Could even go to the mods page as factorio.com sent me back to "enter the damn code".
Finally when I tried to sign in to factorio.com by ONLY clicking on the "Sign in through Steam", I did NOT enter the username/password earlier.
So it seems that if you try and log in to factorio.com using username and password and then authenticate with steam cause it to fail.

I hope it helps someone!

Re: Sign-in Integration with Steam appears broken

Posted: Wed Nov 13, 2024 6:06 am
by vinzenz
Dop3Dawg wrote: Tue Nov 12, 2024 6:02 pm I had a similar issue (my account regged on a lost e-mail) , the "Enter the damn code" would not go away even though I authenticated it with steam mobapp. It did get me logged in to factorio.com, but couldn't really do much as the "CODE window" was for a code. Could even go to the mods page as factorio.com sent me back to "enter the damn code".
Finally when I tried to sign in to factorio.com by ONLY clicking on the "Sign in through Steam", I did NOT enter the username/password earlier.
So it seems that if you try and log in to factorio.com using username and password and then authenticate with steam cause it to fail.

I hope it helps someone!
This sounds like your account was in the "enforce email authentication" stage. This happens to accounts that didn't have a login for a while or when you login with a password that is known to be in a data leak (according to https://haveibeenpwned.com/api/v3#PwnedPasswords ). This stage can only be resolved by entering a code sent to your email or by doing the login via steam. I recommend you update the email address for your Factorio account to a working one.