Resolved: Games Crashes when loading with SteamLink
Posted: Wed Oct 19, 2022 1:57 am
Hello, first-time poster long-time player.
I can play the game locally or over RDP but if I try and play it via steamlink it crashes with this error message.
I have no mods installed, and it crashes before I get to the point where I would load a save game.
Here is the complete log file
I verified the game files and they came back fine. Checked and I am not running on a beta version.
let me know If I can provide any other information or if any suggestions on things to try.
Thank you,
ChromeFactory
I can play the game locally or over RDP but if I try and play it via steamlink it crashes with this error message.
Code: Select all
If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
Here is the complete log file
Code: Select all
0.000 2022-10-18 21:24:21; Factorio 1.1.69 (build 60061, win64, steam)
0.000 Operating system: Windows 10 (build 19044)
0.001 Program arguments: "G:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.001 Read data path: G:/SteamLibrary/steamapps/common/Factorio/data
0.001 Write data path: C:/Users/Thomas/AppData/Roaming/Factorio [254525/456756MB]
0.001 Binaries path: G:/SteamLibrary/steamapps/common/Factorio/bin
0.019 System info: [CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz, 4 cores, RAM: 3969/16323 MB, page: 5794/21955 MB, virtual: 4329/134217727 MB, extended virtual: 0 MB]
0.021 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
0.025 Available displays: 1
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\tmp\factorio-build-bbo6ql\src\graphics\sdlwindow.cpp (261): SDLWindow::initializeGraphicsInterface
c:\tmp\factorio-build-bbo6ql\src\graphics\sdlwindow.cpp (207): SDLWindow::SDLWindow
c:\tmp\factorio-build-bbo6ql\src\globalcontext.cpp (920): GlobalContext::loadGraphics
c:\tmp\factorio-build-bbo6ql\src\globalcontext.cpp (452): GlobalContext::init
c:\tmp\factorio-build-bbo6ql\src\mainloop.cpp (274): MainLoop::run
c:\tmp\factorio-build-bbo6ql\src\main.cpp (1151): wmain
d:\agent\_work\2\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9C7E87034)
00007FF9C7E87034 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9C9BC26A1)
00007FF9C9BC26A1 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
2.706 Error SDLWindow.cpp:261: Failed to get SDL_DXGIGetOutputInfo. SDL_Error:
Logger::writeStacktrace skipped.
2.755 Info CrashHandler.cpp:311: Executable CRC: 3340365026
2.755 G:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe
2.755 C:\WINDOWS\SYSTEM32\ntdll.dll
2.755 C:\WINDOWS\System32\KERNEL32.DLL
2.755 C:\WINDOWS\System32\KERNELBASE.dll
2.755 C:\WINDOWS\System32\WLDAP32.dll
2.756 C:\WINDOWS\System32\ucrtbase.dll
2.756 C:\WINDOWS\System32\GDI32.dll
2.756 C:\WINDOWS\System32\win32u.dll
2.756 C:\WINDOWS\System32\gdi32full.dll
2.756 C:\WINDOWS\System32\msvcp_win.dll
2.756 C:\WINDOWS\System32\USER32.dll
2.756 C:\WINDOWS\SYSTEM32\DNSAPI.dll
2.756 C:\WINDOWS\System32\ole32.dll
2.756 C:\WINDOWS\System32\RPCRT4.dll
2.756 C:\WINDOWS\System32\combase.dll
2.756 C:\WINDOWS\System32\PSAPI.DLL
2.756 C:\WINDOWS\System32\SHELL32.dll
2.756 C:\WINDOWS\System32\SHLWAPI.dll
2.756 C:\WINDOWS\System32\msvcrt.dll
2.756 C:\WINDOWS\System32\IMM32.dll
2.756 C:\WINDOWS\System32\OLEAUT32.dll
2.756 C:\WINDOWS\System32\ADVAPI32.dll
2.756 C:\WINDOWS\System32\sechost.dll
2.756 C:\WINDOWS\System32\WS2_32.dll
2.756 C:\WINDOWS\System32\CRYPT32.dll
2.756 C:\WINDOWS\System32\WINTRUST.dll
2.756 C:\WINDOWS\System32\imagehlp.dll
2.756 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.2130_none_91a21aa0cc89fa21\gdiplus.dll
2.756 C:\WINDOWS\SYSTEM32\WINMM.dll
2.756 C:\WINDOWS\SYSTEM32\VERSION.dll
2.756 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
2.756 C:\WINDOWS\SYSTEM32\DSOUND.dll
2.756 C:\WINDOWS\SYSTEM32\powrprof.dll
2.756 C:\WINDOWS\SYSTEM32\winmmbase.dll
2.756 G:\SteamLibrary\steamapps\common\Factorio\bin\x64\steam_api64.dll
2.756 C:\WINDOWS\System32\NSI.dll
2.756 C:\WINDOWS\SYSTEM32\UMPDC.dll
2.756 C:\WINDOWS\SYSTEM32\MSASN1.dll
2.756 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
2.756 C:\WINDOWS\SYSTEM32\windows.storage.dll
2.756 C:\WINDOWS\SYSTEM32\Wldp.dll
2.756 C:\WINDOWS\System32\SHCORE.dll
2.756 C:\WINDOWS\SYSTEM32\profapi.dll
2.756 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
2.756 C:\Program Files (x86)\Steam\steamclient64.dll
2.756 C:\WINDOWS\System32\SETUPAPI.dll
2.756 C:\WINDOWS\System32\cfgmgr32.dll
2.756 C:\WINDOWS\System32\bcrypt.dll
2.757 C:\Program Files (x86)\Steam\tier0_s64.dll
2.757 C:\WINDOWS\SYSTEM32\MSWSOCK.dll
2.757 C:\WINDOWS\SYSTEM32\Secur32.dll
2.757 C:\Program Files (x86)\Steam\vstdlib_s64.dll
2.757 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
2.757 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
2.757 C:\WINDOWS\System32\bcryptPrimitives.dll
2.757 C:\WINDOWS\system32\uxtheme.dll
2.757 C:\WINDOWS\SYSTEM32\dxgi.dll
2.757 C:\WINDOWS\SYSTEM32\d3d11.dll
2.757 C:\WINDOWS\SYSTEM32\d3d9.dll
2.757 C:\WINDOWS\SYSTEM32\dwmapi.dll
2.757 C:\WINDOWS\SYSTEM32\d3dcompiler_47.dll
2.757 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
2.757 C:\WINDOWS\System32\MSCTF.dll
2.757 C:\WINDOWS\SYSTEM32\textinputframework.dll
2.757 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
2.757 C:\WINDOWS\SYSTEM32\CoreMessaging.dll
2.757 C:\WINDOWS\SYSTEM32\ntmarta.dll
2.757 C:\WINDOWS\SYSTEM32\wintypes.dll
2.757 C:\WINDOWS\System32\clbcatq.dll
2.757 C:\WINDOWS\system32\explorerframe.dll
2.757 C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
2.757 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
170.583 Error CrashHandler.cpp:262: Heap validation: success.
170.584 Creating crash dump.
170.736 CrashDump success
let me know If I can provide any other information or if any suggestions on things to try.
Thank you,
ChromeFactory