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Resolved: Games Crashes when loading with SteamLink

Posted: Wed Oct 19, 2022 1:57 am
by ChromeFactory
Hello, first-time poster long-time player.

I can play the game locally or over RDP but if I try and play it via steamlink it crashes with this error message.

Code: Select all

If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
I have no mods installed, and it crashes before I get to the point where I would load a save game.

Here is the complete log file

Code: Select all

   0.000 2022-10-18 21:24:21; Factorio 1.1.69 (build 60061, win64, steam)
   0.000 Operating system: Windows 10 (build 19044) 
   0.001 Program arguments: "G:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: G:/SteamLibrary/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Thomas/AppData/Roaming/Factorio [254525/456756MB]
   0.001 Binaries path: G:/SteamLibrary/steamapps/common/Factorio/bin
   0.019 System info: [CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz, 4 cores, RAM: 3969/16323 MB, page: 5794/21955 MB, virtual: 4329/134217727 MB, extended virtual: 0 MB]
   0.021 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
   0.025 Available displays: 1
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\tmp\factorio-build-bbo6ql\src\graphics\sdlwindow.cpp (261): SDLWindow::initializeGraphicsInterface
c:\tmp\factorio-build-bbo6ql\src\graphics\sdlwindow.cpp (207): SDLWindow::SDLWindow
c:\tmp\factorio-build-bbo6ql\src\globalcontext.cpp (920): GlobalContext::loadGraphics
c:\tmp\factorio-build-bbo6ql\src\globalcontext.cpp (452): GlobalContext::init
c:\tmp\factorio-build-bbo6ql\src\mainloop.cpp (274): MainLoop::run
c:\tmp\factorio-build-bbo6ql\src\main.cpp (1151): wmain
d:\agent\_work\2\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9C7E87034)
00007FF9C7E87034 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9C9BC26A1)
00007FF9C9BC26A1 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
   2.706 Error SDLWindow.cpp:261: Failed to get SDL_DXGIGetOutputInfo. SDL_Error: 
Logger::writeStacktrace skipped.
   2.755 Info CrashHandler.cpp:311: Executable CRC: 3340365026
   2.755 G:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe
   2.755 C:\WINDOWS\SYSTEM32\ntdll.dll
   2.755 C:\WINDOWS\System32\KERNEL32.DLL
   2.755 C:\WINDOWS\System32\KERNELBASE.dll
   2.755 C:\WINDOWS\System32\WLDAP32.dll
   2.756 C:\WINDOWS\System32\ucrtbase.dll
   2.756 C:\WINDOWS\System32\GDI32.dll
   2.756 C:\WINDOWS\System32\win32u.dll
   2.756 C:\WINDOWS\System32\gdi32full.dll
   2.756 C:\WINDOWS\System32\msvcp_win.dll
   2.756 C:\WINDOWS\System32\USER32.dll
   2.756 C:\WINDOWS\SYSTEM32\DNSAPI.dll
   2.756 C:\WINDOWS\System32\ole32.dll
   2.756 C:\WINDOWS\System32\RPCRT4.dll
   2.756 C:\WINDOWS\System32\combase.dll
   2.756 C:\WINDOWS\System32\PSAPI.DLL
   2.756 C:\WINDOWS\System32\SHELL32.dll
   2.756 C:\WINDOWS\System32\SHLWAPI.dll
   2.756 C:\WINDOWS\System32\msvcrt.dll
   2.756 C:\WINDOWS\System32\IMM32.dll
   2.756 C:\WINDOWS\System32\OLEAUT32.dll
   2.756 C:\WINDOWS\System32\ADVAPI32.dll
   2.756 C:\WINDOWS\System32\sechost.dll
   2.756 C:\WINDOWS\System32\WS2_32.dll
   2.756 C:\WINDOWS\System32\CRYPT32.dll
   2.756 C:\WINDOWS\System32\WINTRUST.dll
   2.756 C:\WINDOWS\System32\imagehlp.dll
   2.756 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.2130_none_91a21aa0cc89fa21\gdiplus.dll
   2.756 C:\WINDOWS\SYSTEM32\WINMM.dll
   2.756 C:\WINDOWS\SYSTEM32\VERSION.dll
   2.756 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
   2.756 C:\WINDOWS\SYSTEM32\DSOUND.dll
   2.756 C:\WINDOWS\SYSTEM32\powrprof.dll
   2.756 C:\WINDOWS\SYSTEM32\winmmbase.dll
   2.756 G:\SteamLibrary\steamapps\common\Factorio\bin\x64\steam_api64.dll
   2.756 C:\WINDOWS\System32\NSI.dll
   2.756 C:\WINDOWS\SYSTEM32\UMPDC.dll
   2.756 C:\WINDOWS\SYSTEM32\MSASN1.dll
   2.756 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
   2.756 C:\WINDOWS\SYSTEM32\windows.storage.dll
   2.756 C:\WINDOWS\SYSTEM32\Wldp.dll
   2.756 C:\WINDOWS\System32\SHCORE.dll
   2.756 C:\WINDOWS\SYSTEM32\profapi.dll
   2.756 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
   2.756 C:\Program Files (x86)\Steam\steamclient64.dll
   2.756 C:\WINDOWS\System32\SETUPAPI.dll
   2.756 C:\WINDOWS\System32\cfgmgr32.dll
   2.756 C:\WINDOWS\System32\bcrypt.dll
   2.757 C:\Program Files (x86)\Steam\tier0_s64.dll
   2.757 C:\WINDOWS\SYSTEM32\MSWSOCK.dll
   2.757 C:\WINDOWS\SYSTEM32\Secur32.dll
   2.757 C:\Program Files (x86)\Steam\vstdlib_s64.dll
   2.757 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
   2.757 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
   2.757 C:\WINDOWS\System32\bcryptPrimitives.dll
   2.757 C:\WINDOWS\system32\uxtheme.dll
   2.757 C:\WINDOWS\SYSTEM32\dxgi.dll
   2.757 C:\WINDOWS\SYSTEM32\d3d11.dll
   2.757 C:\WINDOWS\SYSTEM32\d3d9.dll
   2.757 C:\WINDOWS\SYSTEM32\dwmapi.dll
   2.757 C:\WINDOWS\SYSTEM32\d3dcompiler_47.dll
   2.757 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
   2.757 C:\WINDOWS\System32\MSCTF.dll
   2.757 C:\WINDOWS\SYSTEM32\textinputframework.dll
   2.757 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
   2.757 C:\WINDOWS\SYSTEM32\CoreMessaging.dll
   2.757 C:\WINDOWS\SYSTEM32\ntmarta.dll
   2.757 C:\WINDOWS\SYSTEM32\wintypes.dll
   2.757 C:\WINDOWS\System32\clbcatq.dll
   2.757 C:\WINDOWS\system32\explorerframe.dll
   2.757 C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
   2.757 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
 170.583 Error CrashHandler.cpp:262: Heap validation: success.
 170.584 Creating crash dump.
 170.736 CrashDump success
I verified the game files and they came back fine. Checked and I am not running on a beta version.

let me know If I can provide any other information or if any suggestions on things to try.

Thank you,

ChromeFactory

Re: Games Crashes when loading with SteamLink

Posted: Thu Oct 20, 2022 12:35 am
by ChromeFactory
Resolved:

On the steam client you are streaming too. In my case an old laptop that couldn't possibly run factorio. Make sure the
  • Remote play
    Advanced client options
    Limit resolution
Make sure that setting is set to display resolution. I had it set to 720p.

Changing that setting and it worked perfectly.

A little background
I streamed factorio to my pixel 6, and then took the stream over on the laptop mouse was weird but it worked. And looked great. Assumed at this point it must be a settings issue on my end.

Have a wonderful day,

BurntFactory