[0.15.39] UserVerificationMissing

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badgamernl
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[0.15.39] UserVerificationMissing

Post by badgamernl »

Hello,

I have a player named Windbomb and he keeps getting "Couldn't establish network communication with server." this is only on S1 and on S2, S3 etc. he can join just fine.

He tried restarting Factorio, PC, logout and login in Factorio and he has not been able to join for multiple resets now.

he gets this error in his log:

Code: Select all

  19.585 Joining game 188.165.219.20:34197
  19.585 Info UDPSocket.cpp:33: Opening socket
  19.585 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(Ready) to(Connecting)
  20.918 Error ClientMultiplayerManager.cpp:94: MultiplayerManager failed: multiplayer.not-received-connection-accept-reply
  20.918 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(Connecting) to(InitializationFailed)
  23.324 Info ClientMultiplayerManager.cpp:181: Quitting multiplayer connection.
  23.324 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(InitializationFailed) to(Disconnected)
  23.406 Info UDPSocket.cpp:206: Closing socket
  23.406 Info UDPSocket.cpp:236: Socket closed
I get this error on the server:
factorio-current11-27-2017.txt
server log
(401.36 KiB) Downloaded 100 times

Code: Select all

6909.286 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP:PORT)
6909.286 Refusing connection for address (IP:PORT), username (Windbomb). UserVerificationMissing
Hope you guys know whats causing the problem...
Last edited by badgamernl on Tue Nov 28, 2017 1:35 pm, edited 1 time in total.
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Windbomb
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Re: 0.15.39 UserVerificationMissing

Post by Windbomb »

So yeah, here is the whole log:

Code: Select all

   0.023 2017-11-28 00:43:32; Factorio 0.15.39 (build 30947, win64, steam)
   0.023 Operating system: Windows 7 Service Pack 1
   0.023 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.023 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.023 Write data path: C:/Users/Peli/AppData/Roaming/Factorio
   0.023 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.031 System info: [CPU: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz, 4 cores, RAM: 16322MB]
   0.031 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.032 Available display adapters: 1
   0.033  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 660 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.033 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.689 Initialised Direct3D:[0] NVIDIA GeForce GTX 660; driver: nvd3dumx.dll 22.21.13.8476
   0.693     Video memory size (dedicated video/dedicated system/shared system/available): 1988/0/7905/1685 MB
   0.721 DSound: Starting _dsound_update thread
   0.721 DSound: Enter _dsound_update; tid=9420
   0.721 Device reset internal.
   0.732 Graphics settings preset: high
   0.733 Graphics options: [Graphics quality: normal] [Video memory usage: all] [Light scale: 25%] [DXT: false] [Shader: 1]
   0.940 Loading mod core 0.0.0 (data.lua)
   0.948 Loading mod base 0.15.39 (data.lua)
   1.053 Loading mod base 0.15.39 (data-updates.lua)
   1.075 Checksum for core: 3940659682
   1.075 Checksum of base: 1503927233
   1.352 Info PlayerData.cpp:58: Local player-data.json available, timestamp 1511822605
   1.352 Info PlayerData.cpp:63: Cloud player-data.json available, timestamp 1511822603
   1.528 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/game.cso
   1.528 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/zoom-to-world.cso
   1.539 Initial atlas bitmap size is 16384
   1.542 Created atlas bitmap 16384x8125
   1.975 Created atlas bitmap 8192x2034
   2.008 Created atlas bitmap 8192x3317
   2.055 Created atlas bitmap 4096x3648
   2.073 Created atlas bitmap 4096x1568
   2.097 Created atlas bitmap 4096x1868
   8.210 Sprites loaded
   8.210 Convert atlas 4096x3648 to: mipmap 
   8.385 Convert atlas 4096x1568 to: mipmap 
   8.505 Convert atlas 4096x1868 to: trilinear-filtering 
   8.978 Loading sounds...
  11.082 Custom inputs active: 0
  11.114 Factorio initialised
  11.115 Game is running on selected version branch on Steam.
  16.108 Info UDPSocket.cpp:27: Opening socket at (0.0.0.0:0)
  19.584 Info UDPSocket.cpp:206: Closing socket
  19.584 Info UDPSocket.cpp:236: Socket closed
  19.584 Info UDPSocket.cpp:206: Closing socket
  19.585 Joining game 188.165.219.20:34197
  19.585 Info UDPSocket.cpp:33: Opening socket
  19.585 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(Ready) to(Connecting)
  20.918 Error ClientMultiplayerManager.cpp:94: MultiplayerManager failed: multiplayer.not-received-connection-accept-reply
  20.918 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(Connecting) to(InitializationFailed)
  23.324 Info ClientMultiplayerManager.cpp:181: Quitting multiplayer connection.
  23.324 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(InitializationFailed) to(Disconnected)
  23.406 Info UDPSocket.cpp:206: Closing socket
  23.406 Info UDPSocket.cpp:236: Socket closed
  23.494 DSound: Stopping voice
  23.494 DSound: Joining thread
  23.498 DSound: Exit _dsound_update; tid=9420
  23.498 DSound: Waiting for voice to stop ... signaled
  23.499 DSound: Joined thread
  23.499 DSound: Destroying thread
  23.499 DSound: Thread destroyed
  23.499 DSound: Releasing buffer
  23.499 DSound: Voice stopped
  23.499 DSound: Deallocating voice
  23.499 DSound: Deallocated voice
  23.608 Steam API shutdown.
  23.610 Goodbye

kovarex
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Re: 0.15.39 UserVerificationMissing

Post by kovarex »

Windbomb wrote:So yeah, here is the whole log:

Code: Select all

   0.023 2017-11-28 00:43:32; Factorio 0.15.39 (build 30947, win64, steam)
  20.918 Error ClientMultiplayerManager.cpp:94: MultiplayerManager failed: multiplayer.not-received-connection-accept-reply
It almost looks like something is blocking the packets comming from the server. It is possible that it is not related to authentication, can he join without user authentication?

Windbomb
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Re: [0.15.39] UserVerificationMissing

Post by Windbomb »

kovarex wrote:
Windbomb wrote:So yeah, here is the whole log:

Code: Select all

   0.023 2017-11-28 00:43:32; Factorio 0.15.39 (build 30947, win64, steam)
  20.918 Error ClientMultiplayerManager.cpp:94: MultiplayerManager failed: multiplayer.not-received-connection-accept-reply
It almost looks like something is blocking the packets comming from the server. It is possible that it is not related to authentication, can he join without user authentication?
It still doesnt work, just gives the same error. Here are the logs from the attempt:

Code: Select all

  72.883 Joining game 176.31.106.185:34197
  72.883 Info UDPSocket.cpp:33: Opening socket
  72.892 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(Ready) to(Connecting)
  74.267 Error ClientMultiplayerManager.cpp:94: MultiplayerManager failed: multiplayer.not-received-connection-accept-reply
  74.267 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(Connecting) to(InitializationFailed)
  75.595 Info ClientMultiplayerManager.cpp:181: Quitting multiplayer connection.
  75.604 Info ClientMultiplayerManager.cpp:560: MapTick(-1) changing state from(InitializationFailed) to(Disconnected)
  75.625 Info UDPSocket.cpp:206: Closing socket
  75.625 Info UDPSocket.cpp:236: Socket closed

kovarex
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Re: [0.15.39] UserVerificationMissing

Post by kovarex »

In that case, something is blocking incoming Factorio packets for him. It could be router, firewall, antivirus, provider ...

Windbomb
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Re: [0.15.39] UserVerificationMissing

Post by Windbomb »

And now it has started working again after the new patch came. I guess it had something to do with the version, because i checked my connections and firewall and they are fully open for factorio.

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